Total quality management for changes of staff capacity in higher education: a model to follow in the public sector

Author(s):  
Veronika Kareva ◽  
Xhevair Memedi
Author(s):  
Peter Hoonakker ◽  
Mary McEniry ◽  
Pascale Carayon ◽  
Christian Korunka ◽  
Francois Sainfort

1996 ◽  
Vol 62 (3) ◽  
pp. 369-382 ◽  
Author(s):  
Tahib Younis ◽  
Stephen J. Bailey ◽  
Carolyn Davidson

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