scholarly journals Blaming Active Volcanoes or Active Volcanic Blame? Volcanic Crisis Communication and Blame Management in the Cameroon

2017 ◽  
pp. 395-409 ◽  
Author(s):  
Lee Miles ◽  
Richard Gordon ◽  
Henry Bang
Keyword(s):  
Crisis Communication ◽  
Active Volcanoes

An Applied Study of Social media as an Innovative Tool for Crisis Communication in Urban India

2012 ◽  
Vol 2 (3) ◽  
pp. 276-279
Author(s):  
Dr. Latika Sahni ◽  
◽  
Dr. Reema Chaudhury
Keyword(s):  
Social Media ◽  
Crisis Communication ◽  
Applied Study ◽  
Urban India ◽  
Innovative Tool

Crisis communication during beef recalls due to E. coli O157:H7 contamination

2009 ◽  
Author(s):  
Jennifer Marie Scharpe
Keyword(s):  
Crisis Communication ◽  
E Coli

scholarly journals Crisis Communication Preparedness Practices Among U.S. Charitable Organizations: Results From a National Survey

SAGE Open ◽  
2021 ◽  
Vol 11 (2) ◽  
pp. 215824402110145
Author(s):  
Ryan P. Fuller ◽  
Antonio La Sala
Keyword(s):  
Nonprofit Organizations ◽  
Crisis Management ◽  
Crisis Communication ◽  
Online Survey ◽  
Word Of Mouth ◽  
Negative Word ◽  
Organizational Crisis ◽  
Crisis Planning ◽  
Charitable Organizations ◽  
Major Stakeholder

Organizations should prepare for crises, through identifying crisis concerns, having written crisis communication plans, and designating teams for crisis planning and response, for example. Nonprofit organizations, which represent an important sector of U.S. society, are no different in needing to prepare, but to date, a review of their crisis communication preparedness is lacking. Therefore, a national online survey of 2,005 U.S. charitable organizations was administered to determine nonprofit organizations’ adoption of an anticipatory perspective of crisis management. The anticipatory perspective shifts the organization’s focus from reaction to crises to anticipation of them. According to the survey, 75% of organizations reported at least one organizational crisis in the 24 months prior to taking the survey (circa 2017–2019). Loss of a major stakeholder was the most common organizational crisis that had occurred and the greatest future concern. Most nonprofits (97.5%) reported implementing some crisis communication preparedness tactics. Importantly, charitable organizations can enact communication preparedness tactics without significantly detracting from program delivery. Moreover, given the general concerns within the sector, nonprofit organizations should prepare specifically for loss of a major stakeholder and technologically created crises such as data breaches and negative word of mouth on social media.

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