ANALISIS PENGELOLAAN KOMUNIKASI KRISIS: STUDI KASUS PENANGANAN PANDEMIK COVID 19 OLEH PEMERINTAH PROVINSI SULAWESI TENGAH

The spread of the Corona Virus (covid 19) in Indonesia is increasing. Throughout 2020 the number of confirmed positive increases every day to reach hundreds of thousands of people. In Central Sulawesi, the number of confirmed positive fluctuates so that it becomes a serious concern for local governments. In a crisis situation, the provincial government has also taken a number of steps in terms of handling covid 19, especially in minimizing public concerns and anxiety in dealing with the Covid 19 pandemic. Crisis communication facing the Covid-1 pandemic in 2020. At the beginning of the emergence of Covid 19. The results of this study indicate that the Public Relations of Central Sulawesi Province has done a number of things, especially in the pre-crisis, during the crisis and a number of planning steps in the post-crisis. Several steps were taken in accordance with the technical guidelines of the central government and adapted to regional conditions and situations because they do not yet have a standard crisis planning model

Adapting to change: Clalit's response to the COVID-19 pandemic

The COVID-19 pandemic is the most significant global health event of the past century. The profound and unexpected changes that it brought about have forced healthcare organizations to make far-reaching adjustments to accommodate the new reality. With the outbreak of the pandemic in Israel and the understanding of its consequences, Clalit Health Services (Clalit), the largest healthcare organization in Israel, rapidly mobilized in order to provide the best response possible from the perspective of both its patients and its employees. In the short term, four designated workgroups were established just days into the pandemic. Their task was to prepare operational work plans to achieve the following goals: providing the best possible treatment for COVID patients; maintaining the level of care for non-COVID patients; protecting healthcare personnel without compromising their competence and level of functioning; and beginning the process of post-crisis planning. In the context of the long term, and with the understanding that the changes in healthcare brought about by the COVID-19 pandemic would be long-lasting and irreversible, and would act as a catalyst in Clalit’s preparations for the future, Clalit has carried out the called-for modifications in its organizational strategy. This was based on the need to shift service and treatment foci from the hospitals to the community and the patient’s home and his cellular device, by means of strengthening Clalit’s strategic abilities to become more proactive, more digital and more home-based. In this article, we present a survey of Clalit’s preparations for the new reality in the short and medium terms, as well as the leveraging of insights gained during the first wave of the pandemic, with goal of revising Clalit’s long-term strategic plan. We conclude and point out the organizational abilities required for optimal response to future large-scale emergencies: The ability to quickly identify the need for change, respond quickly while harnessing the various parts of the organization in order to provide an agile and adaptive response, and facilitate long-term planning activity in parallel to providing an operational response in the short and medium terms.

Involvement of Parents in Remote Learning of Children amid COVID-19 Crisis in the Philippines: A Transcendental Phenomenology

This paper aimed to explore how parents give meaning to their involvement in the remote learning of their children amid the COVID-19 crisis. Based on Husserlian transcendental approach in phenomenology, the researcher sought to explore the world of 12 parents, specifically mothers, from Mindanao, Philippines through online interviews. The result revealed 36 significant statements forming four emergent themes. These themes underscore the experience of parental involvement in the remote learning of their children amid crisis as 1.) journeying through a myriad of changes; 2.) connecting with the child physically and emotionally; 3.) experiencing multifaceted difficulties in the process; and 4.) responding to the call of new challenges of parenting. These themes are further elaborated through textural and structural descriptions. A statement of the essence of the lived experience of parents as a result of intuitive integration is offered. Aside from theoretical contributions, the outcomes gained in this paper offer several future practical insights for crisis planning in education.

Crisis Communication Preparedness Practices Among U.S. Charitable Organizations: Results From a National Survey

Organizations should prepare for crises, through identifying crisis concerns, having written crisis communication plans, and designating teams for crisis planning and response, for example. Nonprofit organizations, which represent an important sector of U.S. society, are no different in needing to prepare, but to date, a review of their crisis communication preparedness is lacking. Therefore, a national online survey of 2,005 U.S. charitable organizations was administered to determine nonprofit organizations’ adoption of an anticipatory perspective of crisis management. The anticipatory perspective shifts the organization’s focus from reaction to crises to anticipation of them. According to the survey, 75% of organizations reported at least one organizational crisis in the 24 months prior to taking the survey (circa 2017–2019). Loss of a major stakeholder was the most common organizational crisis that had occurred and the greatest future concern. Most nonprofits (97.5%) reported implementing some crisis communication preparedness tactics. Importantly, charitable organizations can enact communication preparedness tactics without significantly detracting from program delivery. Moreover, given the general concerns within the sector, nonprofit organizations should prepare specifically for loss of a major stakeholder and technologically created crises such as data breaches and negative word of mouth on social media.

Psychiatry on a Shoestring: Developing New Standards of Care for a Severe, Prolonged, and Widespread Emergency

Study ObjectiveThe COVID-19 crisis has severely stressed our healthcare system and pushed our economy to the brink. This long emergency will probably cause years of severe suffering in every region. Health expenses greatly increased, supply chains were disrupted, and governments coped with much less revenue. Good clinicians plan for ALL contingencies, and we need to consider that the current disaster may get much worse. How can we adapt psychiatry to a long emergency? This goes far beyond previous work on crisis standards of care because the emergency is severe, prolonged, and widespread. If we had to spend much less on psychotropics, which meds stay on the formulary? If we have to close hospitals, which patients get a bed? What adaptations could be used if demand exceeds the supply of providers? Very little is known about how to make severe, permanent cuts to healthcare. Our previous systematic review found no scholarship addressing the ethics of severe and prolonged healthcare rationing. Global catastrophes need a global health policy, but this one has no experts. The present study starts the project by surveying experts with related experience that could be useful in future plans.MethodWe used purposive sampling to find 18 professionals with experience in healthcare rationing from underserved, indigenous communities, homeless programs, and African nations. We also interviewed ethicists, pharmacists, administrators, NGO clinicians, and military. Interviews were transcribed and coded using basic inductive techniques. Because so little is known about this topic, we used grounded theory, an iterative approach to guide further sampling, refine interviews, and make some preliminary conclusions.ResultsParticipants all agreed this crisis planning is extremely important and complex. They described diverse concerns regarding ethical decision making, with some having confidence with top-down government policy, and others recommending a grassroots approach. Minority participants had less confidence in government. There was no consensus on any best ethical framework. Most had confidence that clinicians will ultimately do the right thing. Native American leaders had confidence in a holistic, preventive approach. All agreed that social justice should be central in measuring economic impact of long emergencies and choosing ethical options. We collected suggestions for innovative approaches to rationing.ConclusionsThis research program illuminates the difficult ethical questions about adapting psychiatry to a prolonged, widespread, and severe emergency. Our interviews identify areas where severe but ethical cuts can be made in medications, hospitals, clinical staff, and administration. Next steps include evidence-based formularies, utilitarian staff cuts, and ethical standards for closing beds or revamping state hospitals. Underserved and diverse communities with rationing experience must have a voice in the discussion.

Crisis preparedness of hospitality managers: evidence from Malaysia

PurposeCrisis planning and improvements to business resilience are increasingly significant aspects of hotel management. This study investigates the crisis preparation of hotel managers in Malaysia and how their perceptions affect crisis planning and preparation.Design/methodology/approachA qualitative research method of semi-structured interviews with 24 hospitality managers in Malaysia was conducted. Data were analysed thematically using ATLAS.ti software, version 8.FindingsThe findings showed that crisis preparation among Malaysian hospitality firms is relatively neglected. Hotel crisis preparation schemes are greatly influenced by senior managers' intentions and organizational culture. Organizational resilience also has a significant role in hotel crisis planning and preparedness. Interestingly, in terms of long-term adaptation, hotels were less inclined to be “learning organizations” and managers were reluctant to change their organizational established structures, core beliefs and practice sustained resiliency in crisis preparation.Practical implicationsUnderstanding the crisis preparation of hospitality managers is important to develop effective strategies for different crises considering their severity and urgency. This study identified influential organizational and personal factors which affect crisis preparation of hospitality managers in Malaysia. The study further recommends a proactive mindset in crisis preparation of hotels.Originality/valueCrisis preparation of hospitality managers had received limited attention, and this study highlights how managers consider crisis planning and preparation.

Children with disabilities in the United States and the COVID-19 pandemic

Children with disabilities are disproportionately impacted by COVID-19 and the containment response. Their caregivers must now adapt to increased stressors such as lack of access to needed therapies, medical supplies, and nursing care. Prior to COVID-19 these families were already marginalized, and this has only worsened during the pandemic. As a vulnerable population, children with disabilities have not been the focus of much discussion during the pandemic, likely because the disease disproportionately impacts older individuals. Nonetheless, children with disabilities should be a focus of evaluation and intervention to mitigate the negative consequences of COVID-19 and the resulting containment strategies. Their needs should be included in future crisis planning, as well. In order to raise awareness of pediatric rehabilitation professionals, health care administrators, policy makers, and advocates, this manuscript provides a discussion of the following topics: the immediate and ongoing impacts on children with disabilities and their families, the ethical concerns and implications of triage protocols for scarce resources that consider disability in their scoring systems, and optimizing medical care and educational needs in the time of COVID.

The Degree to Which the School Principals of Public Schools in the Kasbah of Salt Possess Schools’ Crisis Management Skills from the View Point of Counselors

This study aimed to investigate the degree to which the principals of public schools in the Kasbah of Salt possess the skills of school crisis management from the viewpoint of the counselors, and the study sample consisted of (75) counselors, who were randomly chosen during the second semester of the academic year 2019-2020.The descriptive approach was used where the researcher prepared a questionnaire consisting of (52) items, distributed on four domains of crisis management skills (preventive skills to avoid the occurrence of the crisis, planning skills to face the crisis, administrative skills to deal with the crisis during its occurrence and administrative skills (treatment) after the crisis ended. Its validity and reliability were verified. The study results showed that the degree of educational principals' possession of school crisis management skills was moderate. The results also showed statistically significant differences in the degree of principals’ possession of school crisis management skills attributed to gender in favor of males. The results also showed statistically significant differences in the degree of possession due to the variable of experience, and the absence of statistically significant differences attributable to the variable of academic qualification, educational stage, some recommendations were made in light of the results of the study.