Managing Information Systems Security: Critical Success Factors and Indicators to Measure Effectiveness

Author(s):  
Jose M Torres ◽  
Jose M Sarriegi ◽  
Javier Santos ◽  
Nicolás Serrano
Author(s):  
Jose M. Torres

This chapter presents an Information Systems Security Management Framework (ISSMF) which encapsulates eleven Critical Success Factors (CSFs) along with a set of 62 indicators to properly manage and track the evolution of security management models. These CSFs have been identified as the most cited key factors published in the current information security literature. The set of indicators has been strictly designed for organizations seeking simple and fast alternatives to estimate current information systems security status. Furthermore, the authors have found that current organizations, particularly small and medium size enterprises, use reactive and irresponsible security strategies due to the scarcity of human and economic resources. Therefore, this chapter approaches security from a managerial perspective allowing systems administrators, especially those with a more technical profile, to build their personal balanced security scorecard choosing the CSFs and indicators that fit best in every case.


2015 ◽  
Vol 68 ◽  
pp. 16-26 ◽  
Author(s):  
Janne M. Denolf ◽  
Jacques H. Trienekens ◽  
P.M. (Nel) Wognum ◽  
Jack G.A.J. van der Vorst ◽  
S.W.F. (Onno) Omta

2016 ◽  
Vol 9 (1) ◽  
pp. 8 ◽  
Author(s):  
Tâmara Patrícia Filgueira de Melo Moura

The current economic climate is driving the work of companies in the execution of projects that need to be managed and monitored periodically. Historically term goals, cost and quality are thermometers to measure success or failure of companies. For better project management, systems are needed that give support from the structure to the budget of each project, as well as its monitoring throughout the execution. The result of the components mentioned above reflect the overall results of the institution. Therefore, this study investigated through case study methodology, critical success factors for information systems that support project management in Sebrae/RN, and sought, through the project managers, to raise factors that influence decisions in search of improving the performance of the organization studied. Thus, a quantitative and qualitative research was applied. The results showed the critical success factors that hinder optimal performance of information systems from the structuring to the execution and monitoring of projects.


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