Knowledge Reuse in Mass Customization of Knowledge-Intensive Services

1996 ◽  
pp. 107-127 ◽  
Author(s):  
Michel Benaroch
Keyword(s):  
Mass Customization ◽  
Knowledge Reuse ◽  
Knowledge Intensive

Collaborative Product Development and Customization: A Platform-Based Strategy and Implementation

2004 ◽  
Author(s):  
Xuan F. Zha ◽  
Ram D. Sriram
Keyword(s):  
Product Development ◽  
Mass Customization ◽  
Process Model ◽  
Product Family ◽  
Data Access ◽  
Product Platform ◽  
Product Family Design ◽  
Collaborative Product Development ◽  
Requirements Modeling ◽  
Knowledge Intensive

Mass customization and global economic collaboration drive the product development and management beyond internal enterprise to cover the whole product value chain. This paper presents a platform-based strategy and approach for collaborative product development and customization. The implementation of this strategy takes 1) the product platform as the core, 2) the view/search engine and rule-based control as the data access and navigation mechanism, and 3) the internet-enabled web-based integration and collaboration bus as an enabler to allow participants involved in the product lifecycle to access into both internal and external enterprise resources, applications, and services. In the paper, a generic collaborative platform design and development process model is presented for product family design and mass customization. Based on this model, a module-based integrated & distributed collaborative framework for product family design and mass customization is developed with knowledge intensive support for customer or task requirements’ modeling, product architecture modeling, product platform establishment, product family generation, and product variant assessment for customization. The issues related to the high-level information & knowledge modeling and the development of knowledge-intensive collaborative support framework are addressed. Finally, a case study for collaborative design of families of modular robotic systems is given.

Möglichkeiten und Grenzen der Mass Customization

2012 ◽  
Vol 41 (2) ◽  
pp. 101-106
Author(s):  
Dietrich von der Oelsnitz ◽  
Marcus Lorenz ◽  
Tobia Menken
Keyword(s):  
Mass Customization

Impact of Digitalization on Service Work in Knowledge-Intensive Business Services: An Empirical Study in Tax Consultancies

2019 ◽  
Vol 3 (4) ◽  
pp. 209-222
Author(s):  
Philipp K. Görs ◽  
Henning Hummert ◽  
Anne Traum ◽  
Friedemann W. Nerdinger
Keyword(s):  
Work Engagement ◽  
Service Work ◽  
Psychological Consequences ◽  
Business Services ◽  
Knowledge Intensive Business Services ◽  
Positive Effects ◽  
Knowledge Intensive ◽  
The Impact ◽  
Positive Effect ◽  
Special Case

Digitalization is a megatrend, but there is relatively little knowledge about its consequences for service work in general and specifically in knowledge-intensive business services (KIBS). We studied the impact of digitalization on psychological consequences for employees in tax consultancies as a special case of KIBS. We compare two tax consulting jobs with very different job demands, those of tax consultants (TCs) and assistant tax consultants (ATCs). The results show that the extent of digitalization at the workplace level for ATCs correlates significantly positively with their job satisfaction. For TCs, the same variable correlates positively with their work engagement. These positive effects of digitalization are mediated in the case of ATCs by the impact on important job characteristics. In the case of TCs, which already have very good working conditions, the impact is mediated by the positive effect on self-efficacy. Theoretical and practical consequences of these results are discussed.

3D PRINTING IN LUXURY MASS CUSTOMIZATION: INSIGHTS FROM AREZZO DISTRICT COMPANIES

2015 ◽  
Vol 3 (8) ◽  
pp. 413-416
Author(s):  
Giacomo Marzi ◽  
◽  
Lamberto Zollo ◽  
Andrea Boccardi
Keyword(s):  
3D Printing ◽  
Mass Customization
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