Cloud CRM System for Mobile Virtual Network Operators

Author(s):  
Maria Jedrzejewska ◽  
Adrian Zjawiński ◽  
Vincent Karovič ◽  
Iryna Ivanochko
Keyword(s):  
2012 ◽  
Vol E95.B (6) ◽  
pp. 1924-1933 ◽  
Author(s):  
Hideki OKITA ◽  
Masahiro YOSHIZAWA ◽  
Keitaro UEHARA ◽  
Kazuhiko MIZUNO ◽  
Toshiaki TARUI ◽  
...  

2011 ◽  
Vol 33 (10) ◽  
pp. 2347-2352
Author(s):  
Bo Lü ◽  
Fan Yang ◽  
Zhen-kai Wang ◽  
Jian-ya Chen ◽  
Yun-jie Liu

2016 ◽  
Vol 1 (2) ◽  
Author(s):  
Dr. Surendra Kumar ◽  
Dr. Meenakshi Srivastava

The implementation of Customer relationship Management (CRM) Systems has been increased within organizations for the purposes of increasing customer loyalty accompany with decreasing expenses and increasing revenues. The perception of the benefits associated with the implementation of CRM systems is an essential step for the adoption and implementation of CRM systems. Therefore, this paper presents the study conducted to investigate the perception of the CRM systems in the private hospitals in the northern part of India as there is a lack of adoption of CRM systems in hospitals. Qualitative research approach that is interview based was adapted in the study. The management of 10 private hospitals in the northern part of India was interviewed. The results reveal that no hospital has adopted CRM system. In addition, there is a substantial lack of understanding of the benefits of CRM systems in hospitals. Some hospitals claim that the implementation of CRM system is not of their priorities and there are much important projects as the implementation of Electronic Medical Records (EMD). However, other hospitals indicate for an existence of future plan for the adoption and implementation of CRM system. Another issue that needs to be taken into consideration by the vendors of CRM systems is the high costs associated with the implementation of CRM systems in hospitals. Indeed, both the vendors of CRM systems and the managers of hospitals hold the responsibility of the lack of CRM systems implementation in hospitals.


Electronics ◽  
2021 ◽  
Vol 10 (3) ◽  
pp. 323
Author(s):  
Marwa A. Abdelaal ◽  
Gamal A. Ebrahim ◽  
Wagdy R. Anis

The widespread adoption of network function virtualization (NFV) leads to providing network services through a chain of virtual network functions (VNFs). This architecture is called service function chain (SFC), which can be hosted on top of commodity servers and switches located at the cloud. Meanwhile, software-defined networking (SDN) can be utilized to manage VNFs to handle traffic flows through SFC. One of the most critical issues that needs to be addressed in NFV is VNF placement that optimizes physical link bandwidth consumption. Moreover, deploying SFCs enables service providers to consider different goals, such as minimizing the overall cost and service response time. In this paper, a novel approach for the VNF placement problem for SFCs, called virtual network functions and their replica placement (VNFRP), is introduced. It tries to achieve load balancing over the core links while considering multiple resource constraints. Hence, the VNF placement problem is first formulated as an integer linear programming (ILP) optimization problem, aiming to minimize link bandwidth consumption, energy consumption, and SFC placement cost. Then, a heuristic algorithm is proposed to find a near-optimal solution for this optimization problem. Simulation studies are conducted to evaluate the performance of the proposed approach. The simulation results show that VNFRP can significantly improve load balancing by 80% when the number of replicas is increased. Additionally, VNFRP provides more than a 54% reduction in network energy consumption. Furthermore, it can efficiently reduce the SFC placement cost by more than 67%. Moreover, with the advantages of a fast response time and rapid convergence, VNFRP can be considered as a scalable solution for large networking environments.


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