scholarly journals Dear Cloud, I Think We Have Trust Issues: Cloud Computing Contracts and Trust

2020 ◽  
pp. 21-42
Author(s):  
Theo Lynn
Keyword(s):  
Cloud Computing ◽  
Service Providers ◽  
Standard Form ◽  
Cloud Service ◽  
Contract Law ◽  
Cloud Service Provider ◽  
Internet Users ◽  
Cloud Service Providers ◽  
The Relationship ◽  
Dominant Paradigm

Abstract Cloud computing is the dominant paradigm in modern computing, used by billions of Internet users worldwide. It is a market dominated by a small number of hyperscale cloud service providers. The overwhelming majority of cloud customers agree to standard form click-wrap contracts, with no opportunity to negotiate specific terms and conditions. Few cloud customers read the contracts that they agree to. It is clear that contracts in cloud computing are primarily an instrument of control benefiting one side, the cloud service provider. This chapter provides an introduction to the relationship between psychological trust, contracts and contract law. It also offers an overview of the key contract law issues that arise in cloud computing and introduces some emerging paradigms in cloud computing and contracts.

An Analysis on the Terms and Conditions of the Clickwrap Agreement and the Benefits of Maintaining the Click Wrap Agreement in Cloud Computing

2022 ◽  
pp. 205-224
Author(s):  
Dhiviya Ram
Keyword(s):  
Cloud Computing ◽  
Service Provider ◽  
Service Providers ◽  
Cloud Service ◽  
Cloud Services ◽  
End User ◽  
Cloud Service Provider ◽  
Novel Approach ◽  
Cloud Service Providers ◽  
Provider Perspective

One of the most unique forms of contracting is apparent in cloud computing. Cloud computing, unlike other conventional methods, has adopted a different approach in the formation of binding contract that will be used for the governance of the cloud. This method is namely the clickwrap agreement. Click wrap agreement follows a take it or leave it basis in which the end users are provided with limited to no option in terms of having a say on the contract that binds them during the use of cloud services. The terms found in the contract are often cloud service provider friendly and will be less favourable to the end user. In this article, the authors examine the terms that are often found in the cloud computing agreement as well as study the benefit that is entailed in adopting this contracting method. This chapter has undertaken a qualitative study that comprises interviews of cloud service providers in Malaysia. Hence, this study is a novel approach that also provides insight in terms of the cloud service provider perspective regarding the click wrap agreement.

scholarly journals A Proposition of Modifications and Extensions of Cloud Computing Standards for Trust Characteristics Measures

2019 ◽  
Vol 12 (3) ◽  
pp. 27
Author(s):  
Sara Moazzezi Eftekhar ◽  
Witold Suryn
Keyword(s):  
Cloud Computing ◽  
Service Providers ◽  
Cloud Service ◽  
Trust Model ◽  
Cloud Services ◽  
Marked Rise ◽  
Cloud Service Provider ◽  
Ongoing Research ◽  
Platform As A Service ◽  
Cloud Service Providers

In recent years, we have witnessed a marked rise in the number of cloud service providers with each offering a plethora of cloud services with different objectives. Gaining confidence for cloud technology adoption as well as selecting a suitable cloud service provider, both require a proper evaluation of cloud service trust characteristics. Hence, the evaluation of cloud services before used by the customer is of utmost importance. In this article, we adapt the extracted trust characteristics from both system and software quality standards and cloud computing standards, for evaluating cloud services. Moreover, we derive measures for each trust characteristics to evaluate the trustworthiness of different cloud service providers, and generalize these trust measures for any type of cloud services (e.g. Software as a Service, Platform as a Service, and Infrastructure as a Service). Our work thereby demonstrates a way to apply generalized trust measures for cloud services and therefore contributes to a better understanding of cloud services to evaluate their quality characteristics. As part of our ongoing research, the results of this study will be used to develop a comprehensive cloud trust model.

An Optimization Algorithm for Selecting Cloud Service Partner Based on Graph Theory

2013 ◽  
Vol 347-350 ◽  
pp. 3391-3396
Author(s):  
Yan Fang Kang ◽  
Gui Hua Nie ◽  
Dong Lin Chen ◽  
Zhong Wu
Keyword(s):  
Mathematical Model ◽  
Cloud Computing ◽  
Graph Theory ◽  
Optimization Algorithm ◽  
Service Providers ◽  
Cloud Service ◽  
Cloud Service Provider ◽  
Cloud Service Providers ◽  
The Mathematical Model ◽  
Theory Solution

The cloud computing market is composed by many cloud service providers, It is a key problem about how to choose and to determine the appropriate the competitiveness partners between the major cloud service providers. For this problem we propose a optimization algorithm based on graph theory solution. First we should clearly consider the factors in choosing the partner's .On this basis we establish the mathematical model of the cloud service provider partners. How to select the tender of cloud service providers in the problem, the paper gives the optimization algorithm based on graph theory, last we give an example to verify the effectiveness of the algorithm.

scholarly journals Cloud computing

2019 ◽  
Vol 1 (1) ◽  
Author(s):  
J. Craig Mudge
Keyword(s):  
Cloud Computing ◽  
Credit Card ◽  
Service Providers ◽  
Cloud Service ◽  
Sensitive Information ◽  
Cloud Service Provider ◽  
Privacy Concerns ◽  
On Demand ◽  
Cloud Service Providers ◽  
Data Centres

Cloud computing is a mode of acquisition of infrastructure where a cloud service provides on demand computing and on-demand storage, accessible over the web, with a matching business model, namely pay-per-use. Lower cost, sometimes a factor of five, is achieved by automating operations in warehouse-sized data centres, sharing the hefty burden of cooling, physical security, and power backup, and the use of commodity components. As access to storage managed by cloud service providers gained market acceptance, the phrase “the cloud” came into use to refer to the location of information stored with a cloud service provider to be shared (business documents and photos) or copied for backup (against losing a phone or deleting information on a laptop).  Security, and to a lesser extent privacy, concerns are the major barriers to the adoption of cloud computing, but the leading cloud service providers have responded to the point that sensitive information, such as medical records and credit-card-holder data, is now held in the cloud. 

SECURITY IN CLOUD COMPUTING IN INDIAN GOVERNMENT

2021 ◽  
Vol 12 (3) ◽  
Author(s):  
Nitin Vishnu Choudhari ◽  
Dr. Ashish B Sasankar
Keyword(s):  
Cloud Computing ◽  
Service Delivery ◽  
Service Providers ◽  
Cloud Service ◽  
Cloud Security ◽  
End Users ◽  
Security Architecture ◽  
Security Measures ◽  
End User ◽  
Cloud Service Providers

Abstract –Today Security issue is the topmost problem in the cloud computing environment. It leads to serious discomfort to the Governance and end-users. Numerous security solutions and policies are available however practically ineffective in use. Most of the security solutions are centered towards cloud technology and cloud service providers only and no consideration has been given to the Network, accessing, and device securities at the end-user level. The discomfort at the end-user level was left untreated. The security of the various public, private networks, variety of devices used by end-users, accessibility, and capacity of end-users is left untreated. This leads towards the strong need for the possible modification of the security architecture for data security at all levels and secured service delivery. This leads towards the strong need for the possible adaption of modified security measures and provisions, which shall provide secured hosting and service delivery at all levels and reduce the security gap between the cloud service providers and end-users. This paper investigates the study and analyze the security architecture in the Cloud environment of Govt. of India and suggest the modifications in the security architecture as per the changing scenario and to fulfill the future needs for the secured service delivery from central up to the end-user level. Keywords: Cloud Security, Security in GI Cloud, Cloud Security measures, Security Assessment in GI Cloud, Proposed Security for GI cloud

scholarly journals АНАЛИЗ ПОДХОДОВ К ОБЕСПЕЧЕНИЮ БЕЗОПАСНОСТИ ОБЛАЧНЫХ СЕРВИСОВ

2020 ◽  
pp. 70-82
Author(s):  
Вячеслав Вікторович Фролов
Keyword(s):  
Cloud Computing ◽  
Service Providers ◽  
Geographical Location ◽  
Cloud Service ◽  
Cloud Services ◽  
Cloud Infrastructure ◽  
Critical System ◽  
Cloud Service Providers ◽  
Safety And Reliability ◽  
Cloud Resources

The article is devoted to the analysis of modern approaches that ensure the security of cloud services. Since cloud computing is one of the fastest growing areas among information technology, it is extremely important to ensure the safety and reliability of processes occurring in the clouds and to secure the interaction between the client and the provider of cloud services. Given that fears about data loss and their compromise are one of the main reasons that some companies do not transfer their calculations to the clouds. The object of research and analysis of this work are cloud services, which are provided by various cloud service providers. The aim of the study of this work is to compare existing approaches that provide information security for cloud services, as well as offer a new approach based on the principle of diversity. There are many approaches that ensure their safety, using both traditional and cloud-specific. The multi-cloud approach is one of the most promising strategies for improving reliability by reserving cloud resources on the servers of various cloud service providers. It is shown that it is necessary to use diversity to ensure the reliability and safety of critical system components. The principle of diversity is to use a unique version of each resource thanks to a special combination of a cloud computing provider, the geographical location of data centers, cloud service presentation models, and cloud infrastructure deployment models. The differences between cloud providers and which combination of services are preferable to others in terms of productivity are discussed in detail. In addition, best practices for securing cloud resources are reviewed. As a result, this paper concludes that there is a problem of insufficient security and reliability of cloud computing and how to reduce threats in order to avoid a common cause failure and, as a result, loss of confidential data or system downtime using diversity of cloud services.

scholarly journals RVLBPNN: A Workload Forecasting Model for Smart Cloud Computing

2016 ◽  
Vol 2016 ◽  
pp. 1-9 ◽  
Author(s):  
Yao Lu ◽  
John Panneerselvam ◽  
Lu Liu ◽  
Yan Wu
Keyword(s):  
Neural Network ◽  
Cloud Computing ◽  
Prediction Model ◽  
Prediction Accuracy ◽  
Service Providers ◽  
Cloud Service ◽  
Backpropagation Neural Network ◽  
Environmental Implications ◽  
Cloud Service Providers ◽  
Cloud Workloads

Given the increasing deployments of Cloud datacentres and the excessive usage of server resources, their associated energy and environmental implications are also increasing at an alarming rate. Cloud service providers are under immense pressure to significantly reduce both such implications for promoting green computing. Maintaining the desired level of Quality of Service (QoS) without violating the Service Level Agreement (SLA), whilst attempting to reduce the usage of the datacentre resources is an obvious challenge for the Cloud service providers. Scaling the level of active server resources in accordance with the predicted incoming workloads is one possible way of reducing the undesirable energy consumption of the active resources without affecting the performance quality. To this end, this paper analyzes the dynamic characteristics of the Cloud workloads and defines a hierarchy for the latency sensitivity levels of the Cloud workloads. Further, a novel workload prediction model for energy efficient Cloud Computing is proposed, named RVLBPNN (Rand Variable Learning Rate Backpropagation Neural Network) based on BPNN (Backpropagation Neural Network) algorithm. Experiments evaluating the prediction accuracy of the proposed prediction model demonstrate that RVLBPNN achieves an improved prediction accuracy compared to the HMM and Naïve Bayes Classifier models by a considerable margin.

The Role of Value Facilitation Regarding Cloud Service Provider Profitability in the Cloud Ecosystem

2018 ◽  
pp. 121-142 ◽  
Author(s):  
Alexander Herzfeldt ◽  
Sebastian Floerecke ◽  
Christoph Ertl ◽  
Helmut Krcmar
Keyword(s):  
Service Provider ◽  
Positive Relationship ◽  
Service Providers ◽  
Cloud Service ◽  
Growth Strategies ◽  
Cloud Service Provider ◽  
Cloud Technologies ◽  
The Relationship ◽  
Explorative Interviews

With the increasing maturity of cloud technologies and the growing demand from customers, the cloud computing ecosystem has been expanding continuously with both incumbents and new entrants, whereby it has become more distributed and less transparent. For cloud service providers previously focusing on growth strategies, it is now necessary to shift the attention to providing service efficiently, as well as profitably. Based on 14 explorative interviews with cloud service experts, the relationship between cloud service provider profitability and value facilitation, which stands for the capability to build up resources in advance of future customer engagements, is investigated. The results indicate a positive relationship between cloud service profitability and value facilitation and deliver valuable insights for both researchers and practitioners. In particular, guidelines on how to design profitable cloud service offerings are discussed.

Examining Communication Technologies of IoT for Best QoS

2018 ◽  
pp. 264-276
Author(s):  
Jayashree K ◽  
Babu R ◽  
Chithambaramani R
Keyword(s):  
Cloud Computing ◽  
Service Providers ◽  
Cloud Service ◽  
Communication Technologies ◽  
Industry Sector ◽  
Cloud Service Providers ◽  
The Internet Of Things ◽  
Excessive Number ◽  
The Web

The Internet of Things (IoT) architecture has gained an increased amount of attention from academia as well as the industry sector as a significant methodology for the development of innovative applications and systems. Currently, the merging of this architecture with that of Cloud computing has been largely motivated by the need for various applications and infrastructures in IoT. In addition to this, the Cloud ascends as an eminent solution that would help solve various challenges that are faced by the IoT standard when varied physical devices. There are an excessive number of Cloud service providers the web along with many other services. Thus, it becomes critical to choose the provider who can be efficient, consistent, and suitable, and who can deliver the best Quality of Service (QoS). Thus, this chapter discusses QoS for cloud computing and IoT.

The Role of Value Facilitation Regarding Cloud Service Provider Profitability in the Cloud Ecosystem

2021 ◽  
pp. 789-810
Author(s):  
Alexander Herzfeldt ◽  
Sebastian Floerecke ◽  
Christoph Ertl ◽  
Helmut Krcmar
Keyword(s):  
Service Provider ◽  
Positive Relationship ◽  
Service Providers ◽  
Cloud Service ◽  
Growth Strategies ◽  
Cloud Service Provider ◽  
Cloud Technologies ◽  
The Relationship ◽  
Explorative Interviews

With the increasing maturity of cloud technologies and the growing demand from customers, the cloud computing ecosystem has been expanding continuously with both incumbents and new entrants, whereby it has become more distributed and less transparent. For cloud service providers previously focusing on growth strategies, it is now necessary to shift the attention to providing service efficiently, as well as profitably. Based on 14 explorative interviews with cloud service experts, the relationship between cloud service provider profitability and value facilitation, which stands for the capability to build up resources in advance of future customer engagements, is investigated. The results indicate a positive relationship between cloud service profitability and value facilitation and deliver valuable insights for both researchers and practitioners. In particular, guidelines on how to design profitable cloud service offerings are discussed.

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