An Analysis on the Terms and Conditions of the Clickwrap Agreement and the Benefits of Maintaining the Click Wrap Agreement in Cloud Computing

2022 ◽  
pp. 205-224
Author(s):  
Dhiviya Ram
Keyword(s):  
Cloud Computing ◽  
Service Provider ◽  
Service Providers ◽  
Cloud Service ◽  
Cloud Services ◽  
End User ◽  
Cloud Service Provider ◽  
Novel Approach ◽  
Cloud Service Providers ◽  
Provider Perspective

One of the most unique forms of contracting is apparent in cloud computing. Cloud computing, unlike other conventional methods, has adopted a different approach in the formation of binding contract that will be used for the governance of the cloud. This method is namely the clickwrap agreement. Click wrap agreement follows a take it or leave it basis in which the end users are provided with limited to no option in terms of having a say on the contract that binds them during the use of cloud services. The terms found in the contract are often cloud service provider friendly and will be less favourable to the end user. In this article, the authors examine the terms that are often found in the cloud computing agreement as well as study the benefit that is entailed in adopting this contracting method. This chapter has undertaken a qualitative study that comprises interviews of cloud service providers in Malaysia. Hence, this study is a novel approach that also provides insight in terms of the cloud service provider perspective regarding the click wrap agreement.

scholarly journals An Improved CoCoSo Method with a Maximum Variance Optimization Model for Cloud Service Provider Selection

2020 ◽  
Vol 31 (4) ◽  
pp. 411-424
Author(s):  
Han Lai ◽  
Huchang Liao ◽  
Zhi Wen ◽  
Edmundas Kazimieras Zavadskas ◽  
Abdullah Al-Barakati
Keyword(s):  
Service Provider ◽  
Optimization Model ◽  
Service Providers ◽  
Service Selection ◽  
Cloud Service ◽  
Careful Analysis ◽  
Cloud Services ◽  
Cloud Service Provider ◽  
Maximum Variance ◽  
Cloud Service Providers

With the rapid growth of available online cloud services and providers for customers, the selection of cloud service providers plays a crucial role in on-demand service selection on a subscription basis. Selecting a suitable cloud service provider requires a careful analysis and a reasonable ranking method. In this study, an improved combined compromise solution (CoCoSo) method is proposed to identify the ranking of cloud service providers. Based on the original CoCoSo method, we analyze the defects of the final aggregation operator in the original CoCoSo method which ignores the equal importance of the three subordinate compromise scores, and employ the operator of “Linear Sum Normalization” to normalize the three subordinate compromise scores so as to make the results reasonable. In addition, we introduce a maximum variance optimization model which can increase the discrimination degree of evaluation results and avoid inconsistent ordering. A numerical example of the trust evaluation of cloud service providers is given to demonstrate the applicability of the proposed method. Furthermore, we perform sensitivity analysis and comparative analysis to justify the accuracy of the decision outcomes derived by the proposed method. Besides, the results of discrimination test also indicate that the proposed method is more effective than the original CoCoSo method in identifying the subtle differences among alternatives.

scholarly journals A Proposition of Modifications and Extensions of Cloud Computing Standards for Trust Characteristics Measures

2019 ◽  
Vol 12 (3) ◽  
pp. 27
Author(s):  
Sara Moazzezi Eftekhar ◽  
Witold Suryn
Keyword(s):  
Cloud Computing ◽  
Service Providers ◽  
Cloud Service ◽  
Trust Model ◽  
Cloud Services ◽  
Marked Rise ◽  
Cloud Service Provider ◽  
Ongoing Research ◽  
Platform As A Service ◽  
Cloud Service Providers

In recent years, we have witnessed a marked rise in the number of cloud service providers with each offering a plethora of cloud services with different objectives. Gaining confidence for cloud technology adoption as well as selecting a suitable cloud service provider, both require a proper evaluation of cloud service trust characteristics. Hence, the evaluation of cloud services before used by the customer is of utmost importance. In this article, we adapt the extracted trust characteristics from both system and software quality standards and cloud computing standards, for evaluating cloud services. Moreover, we derive measures for each trust characteristics to evaluate the trustworthiness of different cloud service providers, and generalize these trust measures for any type of cloud services (e.g. Software as a Service, Platform as a Service, and Infrastructure as a Service). Our work thereby demonstrates a way to apply generalized trust measures for cloud services and therefore contributes to a better understanding of cloud services to evaluate their quality characteristics. As part of our ongoing research, the results of this study will be used to develop a comprehensive cloud trust model.

Choosing Clouds for an Enterprise

2013 ◽  
Vol 4 (2) ◽  
pp. 38-53
Author(s):  
Ruay-Shiung Chang ◽  
Chih-Shan Liao ◽  
Chuan-Yu Liu
Keyword(s):  
Cloud Computing ◽  
Dynamic Characteristics ◽  
Service Provider ◽  
Service Providers ◽  
Evaluation Model ◽  
Cloud Service ◽  
Cloud Services ◽  
Web Based ◽  
The Past ◽  
Cloud Service Providers

The development of cloud computing has advanced rapidly over the past few years. Benefiting from the dynamic characteristics of cloud computing, enterprises can purchase cloud services based on different aspects in order to save operating expenses. Many companies have seen the opportunities and changes in either cloud service providers or cloud service consumers. For the latter, with so many cloud providers to choose from, there is a need for an evaluation of standards to help find the most suitable service provider. In this paper, the essential factors of enterprise clouds are discussed. An evaluation model is defined, and a web-based enterprise cloud selection application is implemented.

SECURITY IN CLOUD COMPUTING IN INDIAN GOVERNMENT

2021 ◽  
Vol 12 (3) ◽  
Author(s):  
Nitin Vishnu Choudhari ◽  
Dr. Ashish B Sasankar
Keyword(s):  
Cloud Computing ◽  
Service Delivery ◽  
Service Providers ◽  
Cloud Service ◽  
Cloud Security ◽  
End Users ◽  
Security Architecture ◽  
Security Measures ◽  
End User ◽  
Cloud Service Providers

Abstract –Today Security issue is the topmost problem in the cloud computing environment. It leads to serious discomfort to the Governance and end-users. Numerous security solutions and policies are available however practically ineffective in use. Most of the security solutions are centered towards cloud technology and cloud service providers only and no consideration has been given to the Network, accessing, and device securities at the end-user level. The discomfort at the end-user level was left untreated. The security of the various public, private networks, variety of devices used by end-users, accessibility, and capacity of end-users is left untreated. This leads towards the strong need for the possible modification of the security architecture for data security at all levels and secured service delivery. This leads towards the strong need for the possible adaption of modified security measures and provisions, which shall provide secured hosting and service delivery at all levels and reduce the security gap between the cloud service providers and end-users. This paper investigates the study and analyze the security architecture in the Cloud environment of Govt. of India and suggest the modifications in the security architecture as per the changing scenario and to fulfill the future needs for the secured service delivery from central up to the end-user level. Keywords: Cloud Security, Security in GI Cloud, Cloud Security measures, Security Assessment in GI Cloud, Proposed Security for GI cloud

scholarly journals АНАЛИЗ ПОДХОДОВ К ОБЕСПЕЧЕНИЮ БЕЗОПАСНОСТИ ОБЛАЧНЫХ СЕРВИСОВ

2020 ◽  
pp. 70-82
Author(s):  
Вячеслав Вікторович Фролов
Keyword(s):  
Cloud Computing ◽  
Service Providers ◽  
Geographical Location ◽  
Cloud Service ◽  
Cloud Services ◽  
Cloud Infrastructure ◽  
Critical System ◽  
Cloud Service Providers ◽  
Safety And Reliability ◽  
Cloud Resources

The article is devoted to the analysis of modern approaches that ensure the security of cloud services. Since cloud computing is one of the fastest growing areas among information technology, it is extremely important to ensure the safety and reliability of processes occurring in the clouds and to secure the interaction between the client and the provider of cloud services. Given that fears about data loss and their compromise are one of the main reasons that some companies do not transfer their calculations to the clouds. The object of research and analysis of this work are cloud services, which are provided by various cloud service providers. The aim of the study of this work is to compare existing approaches that provide information security for cloud services, as well as offer a new approach based on the principle of diversity. There are many approaches that ensure their safety, using both traditional and cloud-specific. The multi-cloud approach is one of the most promising strategies for improving reliability by reserving cloud resources on the servers of various cloud service providers. It is shown that it is necessary to use diversity to ensure the reliability and safety of critical system components. The principle of diversity is to use a unique version of each resource thanks to a special combination of a cloud computing provider, the geographical location of data centers, cloud service presentation models, and cloud infrastructure deployment models. The differences between cloud providers and which combination of services are preferable to others in terms of productivity are discussed in detail. In addition, best practices for securing cloud resources are reviewed. As a result, this paper concludes that there is a problem of insufficient security and reliability of cloud computing and how to reduce threats in order to avoid a common cause failure and, as a result, loss of confidential data or system downtime using diversity of cloud services.

scholarly journals Dear Cloud, I Think We Have Trust Issues: Cloud Computing Contracts and Trust

2020 ◽  
pp. 21-42
Author(s):  
Theo Lynn
Keyword(s):  
Cloud Computing ◽  
Service Providers ◽  
Standard Form ◽  
Cloud Service ◽  
Contract Law ◽  
Cloud Service Provider ◽  
Internet Users ◽  
Cloud Service Providers ◽  
The Relationship ◽  
Dominant Paradigm

Abstract Cloud computing is the dominant paradigm in modern computing, used by billions of Internet users worldwide. It is a market dominated by a small number of hyperscale cloud service providers. The overwhelming majority of cloud customers agree to standard form click-wrap contracts, with no opportunity to negotiate specific terms and conditions. Few cloud customers read the contracts that they agree to. It is clear that contracts in cloud computing are primarily an instrument of control benefiting one side, the cloud service provider. This chapter provides an introduction to the relationship between psychological trust, contracts and contract law. It also offers an overview of the key contract law issues that arise in cloud computing and introduces some emerging paradigms in cloud computing and contracts.

SLA (Service Level Agreement) Driven Orchestration Based New Methodology for Cloud Computing Services

2013 ◽  
Vol 660 ◽  
pp. 196-201 ◽  
Author(s):  
Muhammad Irfan ◽  
Zhu Hong ◽  
Nueraimaiti Aimaier ◽  
Zhu Guo Li
Keyword(s):  
Cloud Computing ◽  
Computer Science ◽  
Service Providers ◽  
Service Level Agreement ◽  
Cloud Service ◽  
Service Level ◽  
Cloud Services ◽  
Computing Services ◽  
Cloud Service Providers ◽  
Cloud Computing Services

Cloud Computing is not a revolution; it’s an evolution of computer science and technology emerging by leaps and bounds, in order to merge all computer science tools and technologies. Cloud Computing technology is hottest to do research and explore new horizons of next generations of Computer Science. There are number of cloud services providers (Amazon EC2), Rackspace Cloud, Terremark and Google Compute Engine) but still enterprises and common users have a number of concerns over cloud service providers. Still there is lot of weakness, challenges and issues are barrier for cloud service providers in order to provide cloud services according to SLA (Service Level agreement). Especially, service provisioning according to SLAs is core objective of each cloud service provider with maximum performance as per SLA. We have identified those challenges issues, as well as proposed new methodology as “SLA (Service Level Agreement) Driven Orchestration Based New Methodology for Cloud Computing Services”. Currently, cloud service providers are using “orchestrations” fully or partially to automate service provisioning but we are trying to integrate and drive orchestration flows from SLAs. It would be new approach to provision cloud service and deliver cloud service as per SLA, satisfying QoS standards.

Issues in On-Demand Cloud-Based Gaming Storage

2017 ◽  
pp. 115-138
Author(s):  
Ebin Deni Raj ◽  
L. D. Dhinesh Babu
Keyword(s):  
Mathematical Model ◽  
Cloud Computing ◽  
Quality Of Service ◽  
Service Provider ◽  
Quality Of Experience ◽  
Cloud Service ◽  
End User ◽  
Cloud Service Provider ◽  
On Demand

Cloud computing is the most utilized and evolving technology in the past few years and has taken computing to a whole new level such that even common man is receiving the benefits. The end user in cloud computing always prefers a cloud service provider which is efficient, reliable and best quality of service at the lowest possible price. A cloud based gaming system relieves the player from the burden of possessing high end processing and graphic units. The storage of games hosted in clouds using the latest technologies in cloud has been discussed in detail. The Quality of service of games hosted in cloud is the main focus of this chapter and we have proposed a mathematical model for the same. The various factors in dealing with the quality of service on cloud based games have been analyzed in detail. The quality of experience of cloud based games and its relation with quality of service has been derived. This chapter focuses on the various storage techniques, quality of experience factors and correlates the same with QoS in cloud based games.

Security in Cloud Computing

2012 ◽  
pp. 208-221
Author(s):  
Alpana M. Desai ◽  
Kenrick Mock
Keyword(s):  
Cloud Computing ◽  
Service Providers ◽  
Cloud Service ◽  
Cloud Services ◽  
Security Threats ◽  
Security Risks ◽  
Cloud Service Providers ◽  
International Data ◽  
It Executives ◽  
Privacy Issues

Cloud computing has recently emerged in prominence and is being rapidly adopted by organizations because of its potential and perceived benefits of flexibility and affordability. According to surveys conducted in 2008 and 2009 by International Data Corporation (IDC) of IT executives and CIOs, security was cited as the top concern for the adoption of cloud computing. Enterprises that plan to utilize cloud services for their infrastructure, platform, and/or software needs must understand the security risks and privacy issues related to cloud computing. This chapter discusses the technical, legal, and policy/organizational security risks of cloud computing, and reviews recommendations/strategies for managing and mitigating security threats in cloud computing. It also presents vendor-specific solutions and strategies that cloud service providers are implementing for mitigating security risks in cloud computing.

Modeling the Ranking of Evaluation Criteria for Cloud Services

2018 ◽  
Vol 14 (2) ◽  
pp. 64-82 ◽  
Author(s):  
Kshitij Kushagra ◽  
Sanjay Dhingra
Keyword(s):  
Service Providers ◽  
Evaluation Criteria ◽  
Cloud Service ◽  
Cloud Services ◽  
End User ◽  
Government Organizations ◽  
Industry Standards ◽  
Capability Analysis ◽  
Cloud Service Providers ◽  
Common Framework

The cloud market has become increasingly dense as vendors of all size compete for customers who have gravitated to technology as a way to run their operations. Today traditional players, as well as new vendors, are showing greater agility in the cloud business of India. At present, there are limited industry standards for the cloud-related businesses to assess their services. End-user government departments are puzzled as to which CSP is best suited for their requirements. An evaluation of cloud service providers should not only be driven by cost, but importance should also be given towards service provider ability and commitment to deliver the services. The absence of a common framework to assess the evaluation criteria of CSPs, combined with the fact that no two CSPs are the same, complicates the matter of CSP selection. This article proposes a framework for ranking of evaluation criteria for CSPs. The framework leverages the capability analysis of CSPs, measurable metrics and ranks the evaluation criteria for assessing the best CSP suitable for end-user government organizations.

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