Air Traffic Controller Resource Management: An Approach for Reducing Cognitive Loading and Increasing Situational Awareness

2021 ◽  
pp. 535-542
Author(s):  
Mark Miller ◽  
Sam Holley
Keyword(s):  
Resource Management ◽  
Situational Awareness ◽  
Air Traffic ◽  
Air Traffic Controller ◽  
Cognitive Loading

Analysis of En Route Air Traffic Controller Team Communication and Controller Resource Management (CRM)

1992 ◽  
Vol 36 (1) ◽  
pp. 66-72
Author(s):  
Thomas L. Seamster ◽  
John R. Cannon ◽  
Richard M. Pierce ◽  
Richard E. Redding
Keyword(s):  
Resource Management ◽  
Traffic Control ◽  
Mental Model ◽  
Federal Aviation Administration ◽  
Air Traffic ◽  
Team Communication ◽  
Air Traffic Controller ◽  
Team Members ◽  
Different Types ◽  
And Performance

This analysis of en route air traffic controller communication was part of a larger Federal Aviation Administration effort to redesign the training program for en route air traffic control. This presentation concentrates on the analysis and results of the team communications as they relate to Controller Resource Management (CRM). The team controller communication takes place between the radar controller and the radar associate controller as they perform their related tasks in the management of the sector air traffic. This study used an inductive approach to look at communication frequencies across different types of controller teams. The controller teams were manipulated by using different combinations of expert, intermediate, and novice controllers, and these teams were compared under moderate and heavier workloads while managing simulated air traffic. The team communications were coded and analyzed at the speech turn level. Observations, situational inquiry, and answers supplying information combined to make up over half of the speech turns used by the controllers in team communication. A more detailed analysis by controller position and performance identified communication frequencies for the better performing sessions. These results are interpreted in relation to a recent mental model of the en route air traffic controller and are further explained based on results of a study of live traffic team communication. The discussion explores the roles of the team members in maintaining effective CRM.

Predictive Validity of a Selection Procedure for Air Traffic Controller Trainees

2013 ◽  
Vol 3 (1) ◽  
pp. 19-27 ◽  
Author(s):  
Yvonne Pecena ◽  
Doris Keye ◽  
Kristin Conzelmann ◽  
Dietrich Grasshoff ◽  
Peter Maschke ◽  
...  
Keyword(s):  
Predictive Validity ◽  
Selection Procedure ◽  
Air Traffic ◽  
Performance Criteria ◽  
Training Phase ◽  
Air Traffic Controller ◽  
Training Performance ◽  
Navigation Service ◽  
German Aerospace ◽  
Training Success

The job of an air traffic controller (ATCO) is very specific and demanding. The assessment of potential suitable candidates requires a customized and efficient selection procedure. The German Aerospace Center DLR conducts a highly selective, multiple-stage selection procedure for ab initio ATCO applicants for the German Air Navigation Service Provider DFS. Successful applicants start their training with a training phase at the DFS Academy and then continue with a unit training phase in live traffic. ATCO validity studies are scarcely reported in the international scientific literature and have mainly been conducted in a military context with only small and male samples. This validation study encompasses the data from 430 DFS ATCO trainees, starting with candidate selection and extending to the completion of their training. Validity analyses involved the prediction of training success and several training performance criteria derived from initial training. The final training success rate of about 79% was highly satisfactory and higher than that of other countries. The findings demonstrated that all stages of the selection procedure showed predictive validity toward training performance. Among the best predictors were scores measuring attention and multitasking ability, and ratings on general motivation from the interview.

Air Traffic Controller Situation Awareness Is Embodied

2014 ◽  
Author(s):  
Dan Chiappe ◽  
Thomas Strybel ◽  
Kim-Phuong Vu ◽  
Lindsay Sturre
Keyword(s):  
Situation Awareness ◽  
Air Traffic ◽  
Air Traffic Controller

Determinants of enlisted air traffic controller success

1998 ◽  
Author(s):  
Frederick M. Siem ◽  
Thomas R. Carretta
Keyword(s):  
Air Traffic ◽  
Air Traffic Controller

Estimating Fatigue From Simulated Air Traffic Controller Communication

2011 ◽  
Author(s):  
Jarek Krajewski ◽  
David Sommer ◽  
Sebastian Schnieder ◽  
Martin Golz
Keyword(s):  
Air Traffic ◽  
Air Traffic Controller

Understanding aviation operators’ variability in advanced systems

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Maria Papanikou ◽  
Utku Kale ◽  
András Nagy ◽  
Konstantinos Stamoulis
Keyword(s):  
Human Performance ◽  
Situational Awareness ◽  
Air Traffic ◽  
Content Type ◽  
Homogeneous Groups ◽  
Professional Groups ◽  
Performance Shaping Factors ◽  
Generational Changes ◽  
And Performance ◽  
Practical Implications

Purpose This study aims to identify variability in aviation operators in order to gain greater understanding of the changes in aviation professional groups. Research has commonly addressed human factors and automation in broad categories according to a group’s function (e.g., pilots, air traffic controllers [ATCOs], engineers). Accordingly, pilots and Air Traffic Controls (ATCOs) have been treated as homogeneous groups with a set of characteristics. Currently, critical themes of human performance in light of systems’ developments place the emphasis on quality training for improved situational awareness (SA), decision-making and cognitive load. Design/methodology/approach As key solutions centre on the increased understanding and preparedness of operators through quality training, the authors deploy an iterative mixed methodology to reveal generational changes of pilots and ATCOs. In total, 46 participants were included in the qualitative instrument and 70 in the quantitative one. Preceding their triangulation, the qualitative data were analysed using NVivo and the quantitative analysis was aided through descriptive statistics. Findings The results show that there is a generational gap between old and new generations of operators. Although positive views on advanced systems are being expressed, concerns about cognitive capabilities in the new systems, training and skills gaps, workload and role implications are presented. Practical implications The practical implications of this study extend to different profiles of operators that collaborate either directly or indirectly and that are critical to aviation safety. Specific implications are targeted on automation complacency, bias and managing information load, and training aspects where quality training can be aided by better understanding the occupational transitions under advanced systems. Originality/value In this paper, the authors aimed to understand the changing nature of the operators’ profession within the advanced technological context, and the perceptions and performance-shaping factors of pilots and ATCOs to define the generational changes.

The Use of the Dynamic Solution Space to Assess Air Traffic Controller Workload

2010 ◽  
Author(s):  
Jurriaan d'Engelbronner ◽  
Max Mulder ◽  
Marinus Van Paassen ◽  
Sebastiaan De Stigter ◽  
Hans Huisman
Keyword(s):  
Solution Space ◽  
Air Traffic ◽  
Air Traffic Controller ◽  
Dynamic Solution
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