Zero-Touch Customer Order Fulfillment to Support the New Normal of Retail in the 21st Century

2021 ◽  
pp. 1-10
Author(s):  
Stavros Ponis ◽  
Eleni Aretoulaki ◽  
George Plakas ◽  
Kostas Agalianos ◽  
Theodoros Nikolaos Maroutas
Keyword(s):  
21St Century ◽  
Order Fulfillment ◽  
New Normal ◽  
Customer Order

Raymond Design of Warehouse Operations

2016 ◽  
pp. 1-11
Author(s):  
Debjit Roy
Keyword(s):  
Performance Indicators ◽  
Business Performance ◽  
Management Practices ◽  
Positive Impact ◽  
Order Fulfillment ◽  
Warehouse Management ◽  
Customer Order ◽  
The Right ◽  
Warehouse Operations

Raymond was lagging behind in their customer order fulfillment process due to inefficiencies in their warehouse operations. Further, slotting of stock keeping units to the right bins was not in order. As a result, the warehouse capacity was limiting company's growth. This case draws lessons about how warehousing technology and scientific warehouse management practices can significantly improve warehouse pick efficiencies and have a positive impact on other business performance indicators.

scholarly journals Aviation lecturers in the new normal world of learning

2021 ◽  
Vol 244 ◽  
pp. 11021
Author(s):  
Arunya Pisitkasem
Keyword(s):  
Critical Thinking ◽  
Learning Community ◽  
Professional Learning ◽  
21St Century ◽  
Face Mask ◽  
Skill Learning ◽  
Literacy Skill ◽  
Ict Literacy ◽  
Leadership Skill ◽  
New Normal

An aviation lecturer in the new normal world of learning have to understand the changes surrounding aneducational circumstance in the aspects of economy, society, politics, administration, environment, and technology, together with the pandemic of COVID-19 which causes a new normal way of living. The concept of new normal way of living are wearing face mask and carrying alcohol gel, enforcing social distancing measures, using technologies and digital system, decreasing social meeting or meeting in a small group instead, avoidingunnecessary touch, and giving precedence to health and hygiene. The aviation lecturers in the new normal world of learning need to understand the learning concept in the 21st century which focus on making learners achieve 21st century skills, i.e., critical thinking&problem-solving skill, creativity & innovation skill, cross cultural understanding skill, collaboration/teamwork & leadership skill, communications/information & media literacy skill, computing & ICT literacy skill, and career & learning skill. Roles and duties of aviation lecturers have to be modified in many roles as a citizenship of the 21st century, a good member of a group, a co-leaner/co-investigator/guide or facilitator, an educational developer, a technology man, a creator of Professional Learning Community (PLC) and a professional aviation personnel. Necessary skills of aviation lecturer in the new normal world of learning include 21stcentury skills, professional lecturer skill, learning design skill, multi teaching skill, critical thinking skill, technology skill, teamwork skill, communication skill, service skill/service mind, multicultural skill and aviation professional skill.

Balancing Accuracy of Promised Ship Data and IT Costs

2009 ◽  
pp. 620-634
Author(s):  
Young M. Lee
Keyword(s):  
Real Time ◽  
Customer Service ◽  
Service Level ◽  
Business Environment ◽  
Order Fulfillment ◽  
Business Decision ◽  
Customer Order ◽  
Customer Dissatisfaction ◽  
Time Availability ◽  
Static View

In an ideal e-business environment, when a customer order is scheduled and a ship date is computed, the availability should immediately be reserved and not be available for future orders. However, in reality the availability data that are used for the scheduling the orders are not real time availability (physical availability), but they are availability information stored in an IT system (system availability). The availability data in the IT system (static view of availability) is typically refreshed (synchronized with real time availability) only periodically since it is very expensive to update the database in real time. Due to this potentially inaccurate view of the availability, some orders cannot be shipped on the promised ship date. Therefore, for certain customer orders, products are shipped later than the promised ship date resulting in customer dissatisfaction. Therefore, one of key decisions in order fulfillment process is to properly balance IT system (e.g., IT expense) and accuracy of promised ship date. In this work, we study how availability fresh rate (IT system) impacts customer service level. The simulation model we develop helps making critical business decision on refresh rate of availability, and avoiding expensive IT investment.

scholarly journals The “New Normal” and “Pandemic Populism”: The COVID-19 Crisis and Anti-Hygienic Mobilisation of the Far-Right

2020 ◽  
Vol 9 (9) ◽  
pp. 165
Author(s):  
Ulrike M. Vieten
Keyword(s):  
21St Century ◽  
Political Elites ◽  
Far Right ◽  
New Normal ◽  
Global Pandemic ◽  
The People ◽  
The Impact ◽  
Structural Inequalities

The paper is meant as a timely intervention into current debates on the impact of the global pandemic on the rise of global far-right populism and contributes to scholarly thinking about the normalisation of the global far-right. While approaching the tension between national political elites and (far-right) populist narratives of representing “the people”, the paper focuses on the populist effects of the “new normal” in spatial national governance. Though some aspects of public normality of our 21st century urban, cosmopolitan and consumer lifestyle have been disrupted with the pandemic curfew, the underlying gendered, racialised and classed structural inequalities and violence have been kept in place: they are not contested by the so-called “hygienic demonstrations”. A digital pandemic populism during lockdown might have pushed further the mobilisation of the far right, also on the streets.

scholarly journals Victimhood: The affective politics of vulnerability

2020 ◽  
pp. 136754942097931
Author(s):  
Lilie Chouliaraki
Keyword(s):  
Human Rights ◽  
20Th Century ◽  
21St Century ◽  
Social Contexts ◽  
Social Condition ◽  
Moral Value ◽  
Affective Communication ◽  
New Normal ◽  
The Social ◽  
Communicative Context

In this article, I enquire into the historical circumstances (past and present) under which vulnerability, an embodied and social condition of openness to violence, turns into victimhood, an act of affective communication that attaches the moral value accrued to the vulnerable to everyone who claims it. The 20th-century victimhood, I argue, emerged as a master-signifier of emotional capitalism through the two grand narratives of modernity, psychoanalysis and human rights, each of which tactically mobilizes affective claims to trauma or injury to bestow the moral value of the sufferer to any powerful claimant independent of the position of vulnerability they speak from. Turning to the 21st century, I place victimhood within the communicative context of post-recession and digital neoliberalism to show how the two amplify, accelerate and complicate the circulation of affective claims to suffering, rendering platformized pain a ‘new normal’ of our culture. In order to address the implications of this ‘new normal’ on the most vulnerable in society, I propose the distinction between ‘tactical’ and ‘systemic’ vulnerability as a heuristic frame that enables us to ask questions about who claims to be a victim, from which position and to which effects; and, in so doing, helps us to scrutinize the social contexts in which affective claims to victimhood are made and the power relations such claims reproduce or challenge.

scholarly journals The Constant of Change: Remaining Relevant in 21st Century Higher Education

2021 ◽  
pp. 221-226
Author(s):  
Mandla S. Makhanya
Keyword(s):  
Higher Education ◽  
Social Justice ◽  
21St Century ◽  
New Normal ◽  
Value Of Knowledge ◽  
Current State ◽  
Scientific Innovation ◽  
Role Players ◽  
The University

AbstractWhile the old Heraclitan adage: “The only constant in life is change” remains true, it is the scale and impact of that change that distinguishes the routine from the radical, and the evolution from the revolution. This difference is captured succinctly by Palinkas who asserts:“Change uses external influences to modify actions, but transformation modifies beliefs so actions become natural and thereby achieve the desired result ” (Palinkas 2013). Higher education, in its current state of disruption, is forcing us to revisit everything that we know and believe about education, in pursuit of its continued relevance and sustainability as a “new normal”. Key contributors to the state of disruption are fundamental and influential shifts in geo-socio-economic and political practices, rampant technological and scientific innovation, a multiplicity of role players, many of whom reside outside of the traditional higher education sphere, changing views on the nature and value of knowledge and the role of the university, and compelling contextual realities such as the need (and demands) for equity, social justice and redress.

scholarly journals REFLECTION ON 21ST CENTURY COMPETENCES, SMART LEARNING ENVIRONMENTS, AND DIGITALIZATION IN EDUCATION

2020 ◽  
Vol 3 (2) ◽  
pp. 87-93
Author(s):  
Ebba Ossiannilsson
Keyword(s):  
Learning Environments ◽  
21St Century ◽  
Technological Development ◽  
Digital Competence ◽  
New Normal ◽  
Smart Learning ◽  
Smart Learning Environments ◽  
The Future ◽  
Future Of Education ◽  
The Way

We are facing unprecedented social, economic, and environmental challenges due to accelerating globalization and the rapid pace of technological development. Nonetheless, these forces offer us countless new opportunities for human progress. The future is uncertain, and we cannot predict it, but we must be open and ready for it. After Covid-19, the “new normal” will be characterized by change, reorientation, and sustainability. Both studying and working have quickly changed in form, requiring digitalization and digital competence in both individuals and organizations. It has become evident that the digital revolution concerns people and their habits, behaviors, and attitudes in using the new technology. Moreover, there is a need for innovative pedagogy, and a move to curricula 4.0, which are aligned with the 4th Industrial revolution, which change the way we live, work, communicate, perform, relate, and also the way we learn, and new perspectives on quality and its effects. Online innovative education will be a strategic priority at every institution. This conceptual article is based on the current discourse on the reflection and rethinking of 21st century competences, smart learning environments, and digitalization in education. The author has provided examples of the ongoing debate. The article’s focus on the future of education is based on her own research and perspectives. The discussion is centered on the OECD report on the future of education and skills, Education 2030, and the UNESCO initiatives in the OER Recommendation and the Futures of Education - Learning to Become. Keywords: Covid-19, ecosystem, futures of education, OER Recommendation, new normal

scholarly journals Analisis Manajemen Pemenuhan Pelanggan pada Industri Kecil Menengah Pembuatan Tas dan Bordir Menggunakan Pemodelan System Dynamics (Studi Kasus pada CV. Kurnia Jaya – Yogyakarta)

2016 ◽  
Vol 2 (3) ◽  
pp. 104 ◽  
Author(s):  
Nurdin Rahmanto ◽  
Budi Hartono ◽  
Alva Edy Tontowi
Keyword(s):  
System Dynamics ◽  
Policy Design ◽  
Raw Material ◽  
Order Fulfillment ◽  
System Dynamics Modeling ◽  
Dynamics Modeling ◽  
Modeling Approach ◽  
Customer Order ◽  
Strategic Role ◽  
Medium Enterprise

Small Medium Enterprise (SME) plays a strategic role in developing countries economy. Each of SMEs has unique strategy of order fulfillment management. This is influenced by factor dynamics influencing the system. The system characteristic becomes the inspiration to be studied furthermore continues especially using system dynamics modeling approach. System dynamics modeling approach used because this method used to know and learn the system behavior. This paper represents of order fulfillment management analysis with case study at CV. Kurnia Jaya – Yogyakarta. The developed model has 4 sub models: customer order sub model, order fulfillment sub model, raw material management sub model and labor sub model. Next step is calibrating the developed model with boundary adequacy test, extreme conditions test and behavior reproduction test. After passing all these steps, the developed model to be ran with policy design (different scenario of order such as: constant order, step order, impulse order and actual order). Finally 3 alternative recommendations proposed for increasing the production rate so the order backlog and delivery delay decrease.

scholarly journals MATRIKS VISUALISASI PLOTTING KENDARAAN PADA SISTEM CUSTOMER ORDER (TRUCKING) DI PT. BUANA CENTRA SWAKARSA (2018)

2018 ◽  
Vol 1 (01) ◽  
pp. 19-34
Author(s):  
Rehulina Tarigan
Keyword(s):  
Quality Of Service ◽  
Accurate Information ◽  
Order Fulfillment ◽  
Know How ◽  
Internal Conflicts ◽  
Customer Order ◽  
The Matrix ◽  
Correct Data

In the business of transportation, accurate information about the availability of vehicles at a time is very important. This is closely related to the quality of service to customers in terms of order fulfillment, whether the customer's order can be met or served well or not.There are 2 parts that serve to serve the needs of customers, namely the marketing and transportation operations. The marketing always tries to find new customers or retain existing customers by providing the best service: cargo customers can be transported in accordance with the number of vehicles required and in accordance with the agreed schedule. The operationaltransportation undertakes the scheduling of vehicle, vehicle plotting and drivers. In addition, transportation operations should be able to provide correct data or information about the availability of vehicles to marketing. If the data is inaccurate, it can lead to internal conflicts between the two parties. For example, marketing has promised 10 vehicles to fulfill the customer's order at one time, but when the cargo of the customer has to be transported, the number of vehicle is insufficient. A visualization matrix is ​​needed to answer the problem.By looking at the matrix, then all parties will know how many units of vehicles are available at a time, so that the transport of customer cargo can be planned better

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