Financial Risk Management in e-commerce Using Executable Business Process Modeling Notation

Author(s):  
Ramkumar Iyer ◽  
Sanjeevi Moorthy
2018 ◽  
Vol 14 (1) ◽  
pp. 21-30
Author(s):  
Zergio R. I. Mautofani ◽  
Ronaldo Rottie

Dalam upaya memenuhi kebutuhan untuk pelayanan jasa bandar udara, PT. Angkasa Pura I (Persero) Sam Ratulangi Manado bertugas untuk memberikan pelayanan yang optimal, dantentunya bisa dilihat dari fasilitas-fasilitas yang disediakan pihak perusahaan untuk mendukung segala kegiatan yang ada di bandara berupa seluruh peralatan mekanikal. Airport Equipment Section adalah departemen yang bertanggung jawab atas peralatanperalatan yang ada, dimana untuk mengoperasikan peralatan–peralatan itu tidak lepas dari yang namanya resiko. Untuk semua pekerjaan tidak luput dari yang namanya resiko, maka dari itu untuk setiap Head Department dan Section Department memiliki tugas untuk menyusun profil resiko, dimana resiko itu hanya diketahui oleh pemilik resiko itu sendiri atau bisa disebut risk owner. Pada realita yang dapat dilihat di PT. Angkasa Pura I (Persero) Sam Ratulangi Manado masih ada beberapa section department yang belum membuat profil resikonya sendiri, dan untuk pembuatannyaditanggungkan kepada Quality Management & Risk Management yang sebenarnya itu bukan tugas dari mereka tetapi tugas dari risk owner itu sendiri. Setelah dilakukan pengamatan lebih lanjut terhadap Pedoman mutu dari Airport Equipment Section didapati bahwa pedoman mutunya masih kurang lengkap dan masih banyak penulisan yang salah. Untuk itu dilakukan perbaikan usulan pedoman mutu dengan mengacu pada kekurangan Pedoman mutuyang lama. Sebelum pembuatan pedoman mutu didahului dengan pemetaan proses bisnis dengan business process modeling notation (BPMN). Kemudian pembuatan pedoman mutu yang baru dilakukan dengan tahapan: pembentukan tim, pengumpulan informasi dan alternatif, analisis dan pemilihan alternatif, penulisan pedoman mutu, pengujian pedoman mutu, dan pengesahan pedoman mutu. Hasil analisis menunjukan terjadi kekeliruan dalam pembuatan pedoman mutu usulan dengan struktur terdiri dari: kop perusahaan, tabel pengesahan, status, tabel revisi, table halaman, tujuan, ruang lingkup, definisi, dokumen revisi, uraian prosedurdan catatan mutu. Dari hasil yang didapatkan diharapkan pedoman mutu usulan diharapkan dapat diimplementasikan dan disesuikan dengan keputusan direksi PT. Angkasa Pura I (Persero) Sam Ratulangi Manado.  


2018 ◽  
Vol 25 (2) ◽  
pp. 269-283
Author(s):  
Rosemara Santos Deniz Amarilla ◽  
Alfredo Iarozinski Neto

Resumo O presente trabalho teve como objetivo principal apresentar o estudo dos processos de negócio de empresas de pequeno porte do subsetor de edificações. A partir do estudo dos processos desenvolveu-se um modelo básico de processos de negócio. Para tanto, utilizou-se o método de estudo de casos múltiplos como técnica principal para identificar os processos comuns entre as empresas estudadas. Participaram deste trabalho cinco empresas do subsetor de edificações da cidade de Curitiba, Paraná, Brasil. Para coletar os dados realizaram-se entrevistas semiestruturadas, análises de documentos e observações diretas in loco. Com base nas informações obtidas desenvolveu-se a modelagem dos processos de negócio utilizando a notação BPMN (Business Process Modeling Notation). Assim, o estudo possibilitou elaborar um modelo básico que apresenta as melhores práticas pautado no modelo PCF (Process Classification Framework), porquanto adequado e compatível com a realidade das organizações que atuam no subsetor de edificações. O framework obtém uma visão única dos processos, apresentando as principais atividades de cada processo de negócio com o intuito de transmitir um único linguajar dentro da empresa.


2020 ◽  
pp. 2236-2267 ◽  
Author(s):  
Kijpokin Kasemsap

This chapter reveals the roles of business process modeling (BPM) and business process reengineering (BPR) in eGovernment, thus describing the concepts of eGovernment and BPM; BPM methodologies; business process modeling notation (BPMN); the importance of BPR in government-to-citizen (G2C) e-commerce; the relationship between BPM and eGovernment-based citizen satisfaction; the application of BPR in eGovernment; and the implementation of eGovernment through BPM. eGovernment is a modern trend that is driven by the advances in BPM and BPR as well as the aspirations of citizens who place increasing demands on governments' service. By modeling business processes in eGovernment, public sector organizations can achieve improvements in transparency and reduction in costs and resource requirements, resulting in improved business performance and compliance. The chapter argues that applying BPM and BPR in eGovernment has the potential to enhance public sector performance and achieve organizational goals in public sector organizations.


Author(s):  
Gero Decker ◽  
Remco Dijkman ◽  
Marlon Dumas ◽  
Luciano García-Bañuelos

Author(s):  
Partha B. Sampathkumaran ◽  
Martin Wirsing

Designing and optimizing a Business Process based on its financial parameters is a challenging task which requires well defined approaches, actions and recommendations which when implemented lead to tangible and quantifiable results. In this paper the authors consider Business Processes represented through the Business Process Modeling Notation with their Costs evaluated through a pattern based methodology. Using this concept of Cost calculation the authors analyze the effect of different well known best practices on the financial parameters of the process. In this study the authors also evaluate the impact of each task in a process on the overall Cost through Sensitivity Analysis leading to a structured approach to parameter variation to achieve financial optimization. The study briefly introduces the Business Process Modeling Notation, Workflow Patterns, and available Performance Measures Evaluation Techniques and recommends an adaptation of Devils Quadrangle suitable for impact evaluation.


2016 ◽  
Vol 22 (3) ◽  
pp. 566-593 ◽  
Author(s):  
Julio Cesar Sampaio do Prado Leite ◽  
Flavia Maria Santoro ◽  
Claudia Cappelli ◽  
Thais Vasconcelos Batista ◽  
Fabiana Jack Nogueira Santos

Purpose – The purpose of this paper is to propose a representation scheme based on the i* strategic actor model to represent the process owner information and show how to incorporate this approach into the event driven process chain and Business Process Modeling Notation-BPMN meta-models and also into the aspect-oriented business process modeling (BPM) context. Design/methodology/approach – The authors use a case study in a real setting to evaluate the proposal and a controlled experiment to get more evidence about its relevance. Findings – The authors presented evidence both from a case study in a real-world library showing the importance of representing – previously unavailable – process owner information, and from an experiment which involved participants analyzing the same models of the case study, confirming the preliminary evidences. It is important to stress the recognition that the proposed representation provided more transparency, in terms of ownership, than the usual BPM models. These benefits are due to the combination of the aspect-oriented approach and the strategic actor model, providing ownership information in a more transparent way. Originality/value – The authors not only argue the importance of clearly established process ownership, both of the core process and the aspectual process, but also the authors presented an approach to represent the actor involved in process and aspect ownership as an instantiation of the i* strategic actor. Using this approach, the process owner can be defined in terms of actors instead of the activities performed. It is also possible to define the aspect owner and to include the aspectual process concept in the business process model.


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