Financial Evaluation and Optimization of Business Processes

Author(s):  
Partha B. Sampathkumaran ◽  
Martin Wirsing

Designing and optimizing a Business Process based on its financial parameters is a challenging task which requires well defined approaches, actions and recommendations which when implemented lead to tangible and quantifiable results. In this paper the authors consider Business Processes represented through the Business Process Modeling Notation with their Costs evaluated through a pattern based methodology. Using this concept of Cost calculation the authors analyze the effect of different well known best practices on the financial parameters of the process. In this study the authors also evaluate the impact of each task in a process on the overall Cost through Sensitivity Analysis leading to a structured approach to parameter variation to achieve financial optimization. The study briefly introduces the Business Process Modeling Notation, Workflow Patterns, and available Performance Measures Evaluation Techniques and recommends an adaptation of Devils Quadrangle suitable for impact evaluation.

Author(s):  
Witold Abramowicz ◽  
Agata Filipowska ◽  
Monika Kaczmarek ◽  
Tomasz Kaczmarek

Semantic Business Process Management (SBPM) bridges the gap between business and IT by taking advantage of the Semantic Web technologies. The foundation for SBPM is the detailed ontological description of enterprise models. These models encompass also business processes taking place in enterprises. Within this chapter, we show how the process-oriented knowledge may be captured for the needs of SBPM. For this reason, we describe semantically enhanced Business Process Modeling Notation (sBPMN) being a conceptualization of one of the main process modeling notations with the fast growing popularity among the tool vendors, namely BPMN. The sBPMN ontology is based on the BPMN specification and may be used as a serialization format by the BPMN modeling tools, thus, making creation of annotations invisible to users. In this chapter, we also present an example of a process model description.


Author(s):  
Donald R. Chand ◽  
Alina M. Chircu

This chapter presents a variety of business process modeling notations that range from programming logic flowcharts to the new standard, BPMN (Business Process Modeling Notation), as put forth by the Business Process Management Initiative (BPMI) (http://www.bpmi.org). Specifically, it discusses (1) the use of unstructured programming flowcharts in modeling business processes and their adaptation in process flow diagramming notation, (2) the UML activity diagram, and (3) BPMN, a comprehensive notation for documenting and modeling complex business processes. Using simple examples, this chapter brings out the inherent complexity of modeling business processes and the need for modeling tools that synchronize and align the mental models of business users, process analyst and information technology (IT) systems developers in order to correctly represent the intended process.


2018 ◽  
Vol 25 (2) ◽  
pp. 269-283
Author(s):  
Rosemara Santos Deniz Amarilla ◽  
Alfredo Iarozinski Neto

Resumo O presente trabalho teve como objetivo principal apresentar o estudo dos processos de negócio de empresas de pequeno porte do subsetor de edificações. A partir do estudo dos processos desenvolveu-se um modelo básico de processos de negócio. Para tanto, utilizou-se o método de estudo de casos múltiplos como técnica principal para identificar os processos comuns entre as empresas estudadas. Participaram deste trabalho cinco empresas do subsetor de edificações da cidade de Curitiba, Paraná, Brasil. Para coletar os dados realizaram-se entrevistas semiestruturadas, análises de documentos e observações diretas in loco. Com base nas informações obtidas desenvolveu-se a modelagem dos processos de negócio utilizando a notação BPMN (Business Process Modeling Notation). Assim, o estudo possibilitou elaborar um modelo básico que apresenta as melhores práticas pautado no modelo PCF (Process Classification Framework), porquanto adequado e compatível com a realidade das organizações que atuam no subsetor de edificações. O framework obtém uma visão única dos processos, apresentando as principais atividades de cada processo de negócio com o intuito de transmitir um único linguajar dentro da empresa.


Author(s):  
Evellin Cardoso ◽  
João Paulo A. Almeida ◽  
Renata S. S. Guizzardi ◽  
Giancarlo Guizzardi

While traditional approaches in business process modeling tend to focus on “how” the business processes are performed (adopting a behavioral description in which business processes are described in terms of procedural aspects), in goal-oriented business process modeling, the proposals strive to extend traditional business process methodologies by providing a dimension of intentionality to business processes. One of the key difficulties in enabling one to model goal-oriented processes concerns the identification or elicitation of goals. This paper reports on a case study conducted in a Brazilian hospital, which obtained several goal models represented in i*/Tropos, each of which correspond to a business process also modeled in the scope of the study. NFR catalogues were helpful in goal elicitation, uncovering goals that did not come up during previous interviews prior to these catalogues’ use.


2010 ◽  
pp. 1627-1638
Author(s):  
Dimitris Folinas ◽  
Tania Pavlou ◽  
Bill Karakostas ◽  
Vicky Manthou

Among different approaches in business processes modelling procedure are those in virtual and dynamic organizational environments. In this paper, a conceptual framework for modelling business processes in Virtual Organizations is suggested, by introducing Web Services technology. Web Services can be the business enabler for the new organizational form, which is particularly well suited to meet the demands arising from today’s turbulent changes in the firms’ environment. The proposed framework consists of several steps in a bottom-up approach, aiming to support the modelling and coordination of the complex and shared business processes in the examined environment.


2020 ◽  
pp. 2236-2267 ◽  
Author(s):  
Kijpokin Kasemsap

This chapter reveals the roles of business process modeling (BPM) and business process reengineering (BPR) in eGovernment, thus describing the concepts of eGovernment and BPM; BPM methodologies; business process modeling notation (BPMN); the importance of BPR in government-to-citizen (G2C) e-commerce; the relationship between BPM and eGovernment-based citizen satisfaction; the application of BPR in eGovernment; and the implementation of eGovernment through BPM. eGovernment is a modern trend that is driven by the advances in BPM and BPR as well as the aspirations of citizens who place increasing demands on governments' service. By modeling business processes in eGovernment, public sector organizations can achieve improvements in transparency and reduction in costs and resource requirements, resulting in improved business performance and compliance. The chapter argues that applying BPM and BPR in eGovernment has the potential to enhance public sector performance and achieve organizational goals in public sector organizations.


Author(s):  
Gero Decker ◽  
Remco Dijkman ◽  
Marlon Dumas ◽  
Luciano García-Bañuelos

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