A manufacturing planning and control (MPC) system is a major part
of the infrastructure used by a firm to enhance its competitive
position. Although a clear understanding of the mechanics and benefits
of alternative MPC systems exists, very little is known about the
relationships between such systems, the strategic environment faced by
the user‐firms, and their performance in achieving cost/competitive
advantage. Historically, the choice of an MPC system appears to have
been made based solely on available in‐house expertise, industry trends,
or plain inertia. Reports a summary of the results of a survey conducted
to explore empirically the relationship between the environmental
characteristics faced by the manufacturing function and manufacturing
performance of firms using alternative MPC systems. Presents the results
of an analysis of the environment faced by best and worst performers
using different MPC systems. The results indicate key linkages between
the MPC systems, environment, and performance.