Quantitative Metrics for User Experience: A Case Study

Author(s):  
Roberta Capellini ◽  
Francesca Tassistro ◽  
Rossana Actis-Grosso

2021 ◽  
Vol 13 (14) ◽  
pp. 7909
Author(s):  
Robert V. Parsons

Controversy is common on environmental issues, with carbon taxation in Canada a current example. This paper uses Canada as a case study for analysis based around balanced presentation, a technique developed some time ago, yet largely forgotten. Using the method, analysis is shifted away from the point of controversy to a broader quantitative question, with comparative data employed from official government sources. Simple quantitative analysis is applied to evaluate emission trends of individual Canadian provinces, with quantitative metrics to identify and confirm the application of relevant emission reduction policies by individual jurisdictions. From 2005 through 2019, three provinces show consistent downward emission trends, two show consistent upward trends, and the remaining five have no trends, showing relatively “flat” profiles. The results clarify, in terms of diverse emission reduction policies, where successes have occurred, and where deficiencies or ambiguities have existed. Neither carbon taxation nor related cap-and-trade show any association with long-term reductions in overall emissions. One policy does stand out as being associated with long-term reductions, namely grid decarbonization. The results suggest a possible need within Canada to rethink emission reduction policies. The method may be relevant as a model for other countries to consider as well.





2021 ◽  
Vol 74 ◽  
pp. 101578
Author(s):  
Deniz Tuzcuoğlu ◽  
Dujuan Yang ◽  
Bauke de Vries ◽  
Aslı Sungur ◽  
Rianne Appel-Meulenbroek


Author(s):  
Feng Zhou ◽  
Jianxin (Roger) Jiao

User experience (UX) design involves combination of different design attributes with their corresponding attribute levels to form different product profiles. This raises the issue of how to integrate corresponding UX of individual design attribute levels (i.e., partworth UX measures) into a holistic measure of UX of the entire product profile. Traditional methods often use a weighted sum of single partworth UX strategy without considering their dependence. This paper proposes to use utility copulas to accommodate the dependence of individual partworth UX measures. Single utility functions are constructed based on cumulative prospect theory, based on which multivariate Archimedean utility copulas are constructed using a nested structure based on the modularized attributes. A case study of aircraft cabin interior design is demonstrated to show the potential and feasibility of the proposed methodology.



2014 ◽  
Vol 6 (2) ◽  
pp. 12-22
Author(s):  
Fatma Molu ◽  
Nur Findik ◽  
Mustafa Dalci

The domain of User Experience (UX) involves studying, designing for and evaluating the experiences that people have through the use of a system. This use takes place in a specific context, which has an impact on, or contributes to, the UX. As enterprises make a focus on the customer integral to their strategies, they need to recognize that technology developments are changing the customer relationship. In today's world, a great number of interactions between financial services and their customers have moved to digital environments and as a result a user interface design's significance increases in shaping the digital, financial experience.Based on this increasing importance, this paper proposes the role of usability studies for return on investment, along with a case study carried out in Kuveyt Turk Participation Bank. It involves an extended user research of online bank services which resulted with new specifications to be applied in the new corporate online banking service.



2021 ◽  
Vol 5 (4) ◽  
pp. 25-33
Author(s):  
Yunjin Wang

As the third vital industry supporting Australia’s economic development, the education domain and related services are deserved to be emphasized. The domestic university as the major used space of the educational industry is acquiring increasingly government investments. One of the investment aspects is the improvement of safety infrastructure. By providing students and staff a convenient and safe campus experience is an effective approach to produce greater benefits. However, in most Australia universities, the safety issue is still a problem that needs to be enhanced. In this research paper, the Garden City Campus of the Queensland University of Technology is used as the case study. It will be analyzed using the methodologies of observation and survey.





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