Framing Information Technology Governance in the Public Sector: Opportunities and Challenges

2015 ◽  
Vol 11 (4) ◽  
pp. 89-101 ◽  
Author(s):  
Khalifa Al-Farsi ◽  
Ramzi EL Haddadeh
Keyword(s):  
Decision Making ◽  
Information Technology ◽  
Public Sector ◽  
It Governance ◽  
Decision Makers ◽  
The Public ◽  
Technology Governance ◽  
Support Organizations ◽  
Information Technology Governance ◽  
Decision Making Processes

Information technology governance is considered one of the innovative practices that can provide support for decision-makers. Interestingly, it has become increasingly a de facto for organizations in seeking to optimise their performance. In principle, information technology governance has emerged to support organizations in the integration of information technology (IT) infrastructures and the delivery of high-quality services. On the other hand, decision-making processes in public sector organisations can be multi-faceted and complex, and decision makers play an important role in implementing technology in the public sector. The aim of this paper is to shed some light on current opportunities and challenges that IT governance is experiencing in the context of public sector services. In this respect, this paper examines the factors influencing the decision-making process to fully appreciate IT governance. Furthermore, this study focuses on combining institutional and individual perspectives to explain how individuals can take decisions in response to institutional influences.

scholarly journals Does Governance in Information Technology Matter When It Comes to Organizational Performance in Pakistani Public Sector Organizations? Mediating Effect of Innovation

SAGE Open ◽  
2021 ◽  
Vol 11 (2) ◽  
pp. 215824402110165
Author(s):  
Amanat Ali ◽  
Shahid Iqbal ◽  
Syed Arslan Haider ◽  
Shehnaz Tehseen ◽  
Bilal Anwar ◽  
...  
Keyword(s):  
Information Technology ◽  
Public Sector ◽  
Organizational Performance ◽  
Structural Equation ◽  
Mediating Effect ◽  
Equation Modeling ◽  
Monitoring And Control ◽  
Technology Governance ◽  
Public Sector Organizations ◽  
The Relationship

Information technology governance (ITG) is recognized as a vital organizational ability to exploit opportunities for innovation and enhance organizational performance. However, the potential of ITG for public sector innovation and performance has not been fully grasped in Pakistani public sector organizations (PakPSOs). This study has presented an explanatory model to investigate the mediating effect of innovation in the relationship between ITG and organizational performance in PakPSOs. Partial least squares structural equation modeling (PLS-SEM)–based hierarchical component modeling approach has applied to analyze the model by taking sample data from 97 PakPSOs. The results revealed that ITG positively affected innovation and organizational performance. Innovation positively affected organizational performance. Innovation partially mediated the relationship between ITG and organizational performance. The study corroborates the strategic use of information technology (IT) to enhance innovation and organizational performance in this context. The study contributes to the existing knowledge base through a new theoretical model and promotes academic rigor. The results are also significant for the practice as they can help to achieve organizational performance in terms of operational efficiency, transparency in costs and results, planning and decision making, performance monitoring and control, and collaboration and synergy. The other countries operating in a similar environment can also take the benefit of this study.

scholarly journals GOING BEYOND: EFFECTIVE INFORMATION TECHNOLOGY GOVERNANCE ACROSS ORGANIZATIONAL LEVELS

2018 ◽  
Vol 6 ◽  
pp. 29-39
Author(s):  
Ezmolda Barolli ◽  
Ilir Kurti
Keyword(s):  
Information Technology ◽  
Public Sector ◽  
Critical Success Factors ◽  
Success Factors ◽  
Technology Governance ◽  
Critical Success ◽  
Public Sector Innovation ◽  
Information Technology Governance ◽  
Negative Effect ◽  
Organizational Levels

Although information technology today is a driving force behind public sector innovation, harnessing the benefits of investing in such technology is challenging for governments worldwide. Hence, a wide number of governments are endeavoring to implement governance projects for effective information technology. This study expands on earlier research into information technology governance within the public sector. The earlier study proposed a new construct to analyze the critical success factors. While the previous work mainly focused on the strategic level, this current study spans the organizational levels of strategic, tactical, and operational. Apart from a general consensus on Critical Success Factors, the results reveal a number of differences between the levels that affect every organization. Failure to minimize these differences could have a negative effect on the aligning business with information technology.

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