Information Technology governance practices in Malaysian public sector

2010 ◽  
Author(s):  
Siti Sarah Maidin ◽  
Noor Habibah Arshad
Keyword(s):  
Information Technology ◽  
Public Sector ◽  
Technology Governance ◽  
Information Technology Governance ◽  
Governance Practices

Framing Information Technology Governance in the Public Sector: Opportunities and Challenges

2015 ◽  
Vol 11 (4) ◽  
pp. 89-101 ◽  
Author(s):  
Khalifa Al-Farsi ◽  
Ramzi EL Haddadeh
Keyword(s):  
Decision Making ◽  
Information Technology ◽  
Public Sector ◽  
It Governance ◽  
Decision Makers ◽  
The Public ◽  
Technology Governance ◽  
Support Organizations ◽  
Information Technology Governance ◽  
Decision Making Processes

Information technology governance is considered one of the innovative practices that can provide support for decision-makers. Interestingly, it has become increasingly a de facto for organizations in seeking to optimise their performance. In principle, information technology governance has emerged to support organizations in the integration of information technology (IT) infrastructures and the delivery of high-quality services. On the other hand, decision-making processes in public sector organisations can be multi-faceted and complex, and decision makers play an important role in implementing technology in the public sector. The aim of this paper is to shed some light on current opportunities and challenges that IT governance is experiencing in the context of public sector services. In this respect, this paper examines the factors influencing the decision-making process to fully appreciate IT governance. Furthermore, this study focuses on combining institutional and individual perspectives to explain how individuals can take decisions in response to institutional influences.

Information technology governance practices based on sufficiency economy philosophy in the Thai university sector

2015 ◽  
Vol 28 (1) ◽  
pp. 195-223 ◽  
Author(s):  
Kallaya Jairak ◽  
Prasong Praneetpolgrang ◽  
Pilastpongs Subsermsri
Keyword(s):  
Information Technology ◽  
It Governance ◽  
Content Type ◽  
Technology Governance ◽  
Information Technology Governance ◽  
Governance Practices ◽  
Initial Idea ◽  
Sufficiency Economy Philosophy ◽  
Depth Interviews ◽  
Practical Implications

Purpose – The purpose of this paper is to develop a formal set of information technology (IT) governance practices based on sufficiency economy philosophy (SEP) to support the generic context for Thai universities. Design/methodology/approach – The research methodology in this study is divided into two main phases that are conceptualization and operationalization. In the phase of conceptualization, the authors reviewed literature related to the implementation of IT governance in universities and the principles of SEP in order to conceptualize an initial idea of IT governance on the basis of SEP. In the phase of operationalization, the authors performed in-depth interviews with the CIOs of 20 universities, five IT experts, and five SEP experts in order to verify the proposed concept. Findings – This study provides two key findings: the IT governance practices based on SEP for Thai universities and the mapping of IT governance practices based on SEP with ISO/IEC 38500. Practical implications – The total of 65 practices presented in this study can be used as a guideline for handling of IT governance issues in Thai universities. Originality/value – This study provides university IT governance practices based on the principles of SEP that is widely accepted and highly appreciated in Thailand.

The Role of IT Governance Practices in Creating Business Value in SMEs

2012 ◽  
Vol 24 (2) ◽  
pp. 1-17 ◽  
Author(s):  
Carla Wilkin
Keyword(s):  
Information Technology ◽  
Business Processes ◽  
Business Value ◽  
It Investment ◽  
Technology Governance ◽  
Information Technology Governance ◽  
Governance Practices ◽  
Core Elements ◽  
Medium Enterprises ◽  
Tourist Accommodation

Much has been written about information technology governance (ITG) in larger organizations, wherein control of information technology (IT) is addressed with attention to three core elements, namely structures, processes, and relational mechanisms. These elements focus on governing the size of IT investment, the ubiquity of IT functionality to business processes and the demonstrated value from IT investment. For Small-to-Medium Enterprises (SMEs) it is less apparent how IT is or should be governed, how these core elements may contribute to ITG, and how this all contributes to the creation of business value. Through a survey of small SMEs in the Australian tourist accommodation industry regarding their use of and planning for IT investment to deliver business value, this paper delivers new understanding about SME practices related to governing IT. Findings revealed evidence of some sound practices but the opportunity to achieve greater strategic business value beyond the largely operational value already acquired. The paper concludes by proposing a redefined framework of the core elements of structures, processes, and relational mechanisms that is tailored to an SME context.

Configurations of Information Technology Governance Practices and Business Unit Performance

2017 ◽  
Vol 8 (2) ◽  
pp. 1-27
Author(s):  
Afaf Tabach ◽  
Anne-Marie Croteau
Keyword(s):  
Information Technology ◽  
Financial Performance ◽  
Business Processes ◽  
It Governance ◽  
Business Unit ◽  
Technology Governance ◽  
Business Units ◽  
Financial Perspective ◽  
Information Technology Governance ◽  
Governance Practices

The main objective of this article is to investigate the existence of configurations of information technology governance within organizations and to zoom in on their role in driving business value. This study proposes a research model that relies on the configurational theory in an attempt to reveal different clusters of IT governance practices and link them with the performance of business units from a financial and non-financial perspective. To test the model, 57 matched surveys were collected from medium to large international organizations. Three configurations of IT governance practices have emerged with distinct and significant impact on the business unit non-financial performance. However, no significant impact on the business unit financial performance was directly found. The results show that more mature IT governance practices within organizations can result in higher levels of performance at the business unit level in terms of business processes, decision making, innovation, and legal and ethical compliance.

scholarly journals GOING BEYOND: EFFECTIVE INFORMATION TECHNOLOGY GOVERNANCE ACROSS ORGANIZATIONAL LEVELS

2018 ◽  
Vol 6 ◽  
pp. 29-39
Author(s):  
Ezmolda Barolli ◽  
Ilir Kurti
Keyword(s):  
Information Technology ◽  
Public Sector ◽  
Critical Success Factors ◽  
Success Factors ◽  
Technology Governance ◽  
Critical Success ◽  
Public Sector Innovation ◽  
Information Technology Governance ◽  
Negative Effect ◽  
Organizational Levels

Although information technology today is a driving force behind public sector innovation, harnessing the benefits of investing in such technology is challenging for governments worldwide. Hence, a wide number of governments are endeavoring to implement governance projects for effective information technology. This study expands on earlier research into information technology governance within the public sector. The earlier study proposed a new construct to analyze the critical success factors. While the previous work mainly focused on the strategic level, this current study spans the organizational levels of strategic, tactical, and operational. Apart from a general consensus on Critical Success Factors, the results reveal a number of differences between the levels that affect every organization. Failure to minimize these differences could have a negative effect on the aligning business with information technology.

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