Making Social Media Activity Analytics Intelligible for Oneself and for Others: A “Boundary Object” Approach to Dashboard Design

Author(s):  
François Lambotte
Keyword(s):  
2017 ◽  
Vol 30 (3) ◽  
pp. 542-561 ◽  
Author(s):  
Elizabeth Daniel ◽  
Elizabeth Hartnett ◽  
Maureen Meadows

Purpose Social media such as blogs are being widely used in organizations in order to undertake internal communication and share knowledge, rendering them important boundary objects. A root metaphor of the boundary object domain is the notion of relatively static and inert objects spanning similarly static boundaries. A strong sociomaterial perspective allows the immisciblity of object and boundary to be challenged, since a key tenet of this perspective is the ongoing and mutually constituted performance of the material and social. The paper aims to discuss these issues. Design/methodology/approach The aim of the research is to draw upon sociomateriality to explore the operation of social media platforms as intra-organizational boundary objects. Given the novel perspective of this study and its social constructivist ontology, the authors adopt an exploratory, interpretivist research design. This is operationalized as a case study of the use of an organizational blog by a major UK Government department over an extended period. A novel aspect of the study is the use of data released under a Freedom of Information request. Findings The authors present three exemplar instances of how the blog and organizational boundaries were performed in the situated practice of the case study organization. The authors draw on the literature on boundary objects, blogs and sociomateriality in order to provide a theoretical explication of the mutually constituted performance of the blog and organizational boundaries. The authors also invoke the notion of “extended chains of intra-action” to theorize changes in the wider organization. Originality/value Adoption of a sociomaterial lens provides a highly novel perspective of boundary objects and organizational boundaries. The study highlights the indeterminate and dynamic nature of boundary objects and boundaries, with both being in an intra-active state of becoming challenging conventional conceptions. The study demonstrates that specific material-discursive practices arising from the situated practice of the blog at the respective boundaries were performative, reconfiguring the blog and boundaries and being generative of further changes in the organization.


ASHA Leader ◽  
2015 ◽  
Vol 20 (7) ◽  
Author(s):  
Vicki Clarke
Keyword(s):  

ASHA Leader ◽  
2013 ◽  
Vol 18 (5) ◽  

As professionals who recognize and value the power and important of communications, audiologists and speech-language pathologists are perfectly positioned to leverage social media for public relations.


2013 ◽  
Vol 44 (1) ◽  
pp. 4
Author(s):  
Jane Anderson
Keyword(s):  

2011 ◽  
Vol 44 (7) ◽  
pp. 75
Author(s):  
SALLY KOCH KUBETIN
Keyword(s):  

Author(s):  
Michaela Goecke

Zusammenfassung. Abstract: Hintergrund: Die Bundeszentrale für gesundheitliche Aufklärung (BZgA) ist als Fachbehörde unter anderem für die Umsetzung nationaler Programme zur Suchtprävention zuständig. Die jährlichen Arbeitsprogramme werden mit dem Bundesministerium für Gesundheit abgestimmt und sehen aktuell vor dem Hintergrund der Public-Health-Relevanz Schwerpunkte in der Prävention der legalen Substanzen Tabak und Alkohol vor. Vorrangige Zielgruppen sind Jugendliche und junge Erwachsene, da sich bei ihnen riskante Konsummuster entwickeln und festigen können. Die Präventionsprogramme der BZgA umfassen schulische Angebote, Webportale, Social Media und Printmedien wie Informationsbroschüren. Aktuelle Situation: Die Corona-Pandemie hat Einfluss genommen auf die Suchtprävention der BZgA. Zu nennen ist die thematische Verzahnung im Kontext von Corona und ein veränderter inhaltlicher Beratungsbedarf – telefonisch und online. Auch die durch die Corona-Pandemie bedingten Kontaktbeschränkungen während des „Lockdowns“ sowie die neuen Rahmenbedingungen für ein persönliches Miteinander haben die Suchtprävention verändert. Interaktive Präventionsangebote in Schulen wurden ebenso wie die Unterstützung von Mitmachaktionen in Sportvereinen oder die Durchführung von Peer-Programmen ausgesetzt. Dafür rückte die Nutzung digitaler Möglichkeiten sowohl bei der Umsetzung von suchtpräventiven Angeboten als auch in der Kooperation und Vernetzung mit den Ländern in einen neuen Fokus. Die Corona-Krise kann perspektivisch auch eine Chance für mehr Digitalisierung in der Suchtprävention werden.


2017 ◽  
Vol 16 (1) ◽  
pp. 12-24 ◽  
Author(s):  
Nicole Behringer ◽  
Kai Sassenberg ◽  
Annika Scholl

Abstract. Knowledge exchange via social media is crucial for organizational success. Yet, many employees only read others’ contributions without actively contributing their knowledge. We thus examined predictors of the willingness to contribute knowledge. Applying social identity theory and expectancy theory to knowledge exchange, we investigated the interplay of users’ identification with their organization and perceived usefulness of a social media tool. In two studies, identification facilitated users’ willingness to contribute knowledge – provided that the social media tool seemed useful (vs. not-useful). Interestingly, identification also raised the importance of acquiring knowledge collectively, which could in turn compensate for low usefulness of the tool. Hence, considering both social and media factors is crucial to enhance employees’ willingness to share knowledge via social media.


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