Unworthy Guardians: Nappula Child Welfare Information System

Author(s):  
Jouko Kiesiläinen ◽  
Minna M. Rantanen ◽  
Olli I. Heimo ◽  
Kai K. Kimppa
2021 ◽  
Vol 13 (12) ◽  
pp. 6765
Author(s):  
Miroslavas Seniutis ◽  
Donata Petružytė ◽  
Miglė Baltrūnaitė ◽  
Silvija Vainauskaitė ◽  
Linas Petkevičius

The use of information systems in public child welfare agencies of different countries is challenging primarily for frontline practitioners. This paper unveils how material information system properties are involved in the interactions of child welfare practitioners with their clients and managers. We analyze the properties on their own (functional requirements) and according to the perception of IS users (non-functional requirements). On the basis of the results of systematic literature review and ethnographic study of the use of information system at Lithuanian Child Rights Protection and Adoption Service during the COVID-19 pandemic, we identify the relation between the absence of functionality or its potential failures and data duplication problem. According to our study, data duplication leads to additional time consumption, affects the ecology of the workplace, reduces reliability of information, challenges data protection and finally keeps away practitioners from direct work with clients and exposes them to overcontrol of managers.


2019 ◽  
Vol 62 (6) ◽  
pp. 1575-1579
Author(s):  
Florian Spensberger

A German child welfare practitioner describes the municipal endeavor to digitalize aspects of a social work theory within an electronic information system for use in daily practice and its reception of the practitioners. Reflections on implications for practice and future research are provided.


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