Business Intelligence Maturity Models: Information Management Perspective

Author(s):  
Alaskar Thamir ◽  
Babis Theodoulidis
Author(s):  
Jorge Gomes ◽  
Mário Romão

There have been several major drivers for the information systems and information technology (IS/IT) investments in healthcare, such as: The ever-increasing burden from chronic disease with costs growing significantly faster, the recognition of the need for greatly improved quality and safety in healthcare delivery, the increasing amount of patient related information, the long live expectancy and the associated costs, more efficacy and efficiency in treatments, the need of better access to medical care among others. The Maturity Model (MM) approach is an instrument to assess and continually improve organizational processes. MM are based on the premise that entities (people, organizations, functional areas, or processes) evolve towards a more advanced maturity crossing several incremental stages. These models have been used to improve the processes in several health care areas. The use of a MM in healthcare has a great potential for improving information management in the sector. This chapter resumes some of the most important developments on this topic.


Author(s):  
Shaheb Ali ◽  
Rafiqul Islam ◽  
Ferdausur Rahman

Business intelligence (BI) institutionalization has become a growing research area within the information systems (IS) discipline because of the decision-making iteration in businesses. Studies on BI application in improving decision support are not new. However, research on BI institutionalization seems sparse. BI institutionalization may positively contribute to a managerial role in using BI application repetitively for the decision-making iteration in businesses. This article aims to carry out an integrative literature review and report consolidated views of the body of knowledge. The study adopted a qualitative content analysis to generate themes about BI routinization in the decision-making iteration. Eighty-eight research articles were selected for the study. However, 57 articles were finally included for review. The findings suggest information management capability as the key necessity for BI application and its alignment with the organizational standard for BI institutionalization.


Author(s):  
Md Shaheb Ali ◽  
Shah J. Miah

Business intelligence (BI) has proliferated due to its growing application for business decision support. Research on organizational factors may offer significant use in BI implementation. However, a limited number of studies focus on organizational factors for revealing adverse impacts on effective decision support. The aim of this theoretical study is to conduct a literature analysis to identify organizational factors relevant to BI implementation. Through a systematic literature review, a qualitative content analysis on 49 relevant sample articles for generating themes inductively is adopted to reveal organizational factors. Findings suggest two contexts: information management that integrates factors such as technological capability and personnel capability and organizational context that integrates factors such as organizational capability, managerial decision, and organizational culture for facilitating embedding information management capability for BI implementation in businesses. It is hoped that these contextual understanding can be useful for further BI implementations.


Author(s):  
Fredric Landqvist ◽  
Dick Stenmark

One major objective for information portals is to provide relevant and timely information to their intended target groups. The main challenge from an information management perspective, however, is that the portal itself does not have full information ownership, and therefore cannot guarantee information quality. Poor information quality severely decreases the actual business value of a portal, but the quality of the portal information is inherited from the underlying sources. The case study we present illustrates the evolution of the Swedish Travel and Tourism Council’s (STTC) national Internet portal through three phases, thereby unmasking some of the core problems in portal information management: information ownership, stakeholder incentives, and clear business roles in the content provision process.


2019 ◽  
Vol 15 (1) ◽  
pp. 101-118
Author(s):  
Shaheb Ali ◽  
Rafiqul Islam ◽  
Ferdausur Rahman

Business intelligence (BI) institutionalization has become a growing research area within the information systems (IS) discipline because of the decision-making iteration in businesses. Studies on BI application in improving decision support are not new. However, research on BI institutionalization seems sparse. BI institutionalization may positively contribute to a managerial role in using BI application repetitively for the decision-making iteration in businesses. This article aims to carry out an integrative literature review and report consolidated views of the body of knowledge. The study adopted a qualitative content analysis to generate themes about BI routinization in the decision-making iteration. Eighty-eight research articles were selected for the study. However, 57 articles were finally included for review. The findings suggest information management capability as the key necessity for BI application and its alignment with the organizational standard for BI institutionalization.


2006 ◽  
Vol 26 (2) ◽  
pp. 91-101 ◽  
Author(s):  
Susan P. Williams ◽  
Paul A. Scifleet ◽  
Catherine A. Hardy

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