The Investigative Techniques Used by the Challenger Commission to Address Information System Failures as They Related to the Space Shuttle Accident

Author(s):  
Randy R. Kehrli
2016 ◽  
Vol 52 (1) ◽  
pp. 49-61 ◽  
Author(s):  
Goran Bakalar ◽  
Myriam Beatriz Baggini

In this paper, authors suggest an improvement in the electronic chart display and information system handling. Electronic nautical charts provide significant benefits to maritime navigation as a real time navigation system and all updates are important. This paper analyses the electronic chart use experiences on board ships. A questionnaire and survey were used so as to ascertain and corroborate the existing problems with corrections and maintenance of electronic charts on ships, and reliability of the systems was calculated. The survey results have shown that ship’s officers had serious problems with ECDIS systems which were difficult to solve during ship’s operation. A survey was done which showed that a significant percentage of the surveyed bridge officers and captains had problems with ECDIS system operation, such as operation stoppage due to different reasons. They did not always report failures of these systems while having continued to operate ECDIS. The reliability of those systems was also calculated and it resulted 0.916 or 91.6%. Compared to results of previous similar researches done by other scientists, the results of this research show an improvement in the ECDIS handling. It was concluded that a proper action was needed toward finding the solution to the future chart corrections procedure through remote monitoring and maintenance. The study results emphasized that taking action was necessary in the interest of safety protection on ships, with particular attention to be paid to better safety of navigation, of life, and of potential environmental pollution due to this type of information system failures. The results obtained by this study represent a good starting point for future researches in the field.


1989 ◽  
Vol 12 (4) ◽  
pp. 30-37
Author(s):  
Alan M. Sear

1991 ◽  
Author(s):  
WILLIAM HAMMOCK, JR. ◽  
PHILLIP COTA, JR. ◽  
BERNARD ROSENBAUM ◽  
MICHAEL BARRETT

Author(s):  
Catherine Horiuchi

The level of information system quality that is considered acceptable to government technology managers and the public varies; operational success over the long run — a backward-mapping evaluation — is the most highly valued feature defining quality information systems. Public agencies, unlike private sector firms, exist to meet mandated service requirements and have limited ability to create revenue streams essential to fund information systems that might improve organizational bureaucracies. Beyond basic bureaucratic functions, governments serve the public interest by sustaining high reliability networks such as water and electric systems in addition to providing fundamental public safety and national security. High profile information system failures detract from public awareness that the bulk of systems work adequately within a complicated network of thousands of interlocking and overlapping governmental entities. Demands for productivity and innovation, increased contracting out of government services, and more sophisticated leadership shape the quality profile for the future.


Author(s):  
Pamela E. Paustian ◽  
Donna J. Slovensky ◽  
Jacqueline W. Kennedy

Preparedness for response and continued operation of a health care facility following an information systems disaster must encompass two facets: continuation of patient care delivery and continuation of business processes. This chapter reports a root cause analysis following an information system failure that compromised the organization’s ability to capture clinical documentation for a 33-hour period.


Computer ◽  
2009 ◽  
Vol 42 (6) ◽  
pp. 58-65 ◽  
Author(s):  
Tetsuo Tamai

2015 ◽  
Vol 3 (3) ◽  
pp. 201-211 ◽  
Author(s):  
D.N.T Gunawardhana ◽  
Chandana Perera

Failure rate of Information Systems have rapidly increased in different aspects due to different reasons. Although above situation is not a new sight in the field of Information System, it creates many obstacles to regular activities of any organization. The failure of Information System has become a common state for any organization or industry and not depending on their rank or status. Numerous factors may have affected for Information System Failures and these factors are functioning together or individually to create the failure situation of Information Systems. The objective of this paper is to identify the main failure factors in the Information Systems. An in-depth review of the existing literature has been done to meet the objective of this study. Multidisciplinary studies across different countries, industries and areas have taken into account for identifying the main failure factors of Information Systems. This paper is presented to focus the main failure factors that affected for Information System failures based on literature; environment, quality control, human related, technology related and other connected factors. It can be mainly divided into two parts. They are conceptual factors and background factors or hard factors and soft factors. User participation, participant behavior, user satisfaction, attitudes and expectation level, and the management of organization, infrastructure facilities and pattern of usage play a crucial role in the field of Information Systems that have been identified as background factors with significant impact on Information System failures. Quality failure, project failure, system failure, management failure and software failure identified as conceptual failure factors.


Author(s):  
Haim Kilov ◽  
Ira Sack

The proverbial communication gap between business and IT experts is mostly due to the fact that what is considered obvious to some business experts might not be obvious or even known to IT experts, and might substantially differ from what is considered obvious to other business experts. Thus, different stakeholders may understand the business domain and problems in tacit and quite different ways, and at the same time might be unaware of these differences. This leads to business-IT misalignment, and therefore to many serious information system failures, from life-threatening to financial or simply very annoying (loss of customers’ trust and patience). The article provides a concise overview of the topic, includes definitions of some essential concepts and constructs together with industrial examples of their use in modeling and in fostering business-IT alignment, and shows how a small subset of UML has been successfully used to represent the essential structure of a model.


2015 ◽  
Vol 50 (1) ◽  
pp. 101-130 ◽  
Author(s):  
Annalisa Pelizza ◽  
Rob Hoppe

Government information system failures are filling not only newspapers but also parliamentary and administrative reports. This article deals with a case in which information and communication technologies (ICT)–related failure claimed by the media influenced the parliamentary agenda, and intra-governmental relations. Drawing on a narrative analysis of a Dutch parliamentary commission’s hearings, it argues that the way the issue was initially framed by the media and then adopted, un-problematized, by Parliament steered the direction of action toward specific administrative solutions, thus shaping the landscape of possible organizational alliances. The article recommends a proactive role of parliaments in framing ICT projects.


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