Translation and an Adaptation of Work-Related Attitude Questionnaire in Cross-Cultural Survey Research

2017 ◽  
pp. 337-348
Author(s):  
Nurnazirah Jamadin ◽  
Fauziah Noordin
Keyword(s):  
Survey Research ◽  
Cross Cultural ◽  
Attitude Questionnaire ◽  
Work Related ◽  
Related Attitude

The experiences of German social workers working with refugees

2019 ◽  
Vol 21 (1) ◽  
pp. 46-68 ◽  
Author(s):  
Rachel J Hagues ◽  
David Cecil ◽  
Ken Stoltzfus
Keyword(s):  
Social Workers ◽  
Structured Interview ◽  
Cultural Knowledge ◽  
Cross Cultural ◽  
Personal Attributes ◽  
Cultural Immersion ◽  
Self Reflection ◽  
Work Related ◽  
Interview Guide ◽  
Related Stress

Summary This study examines the experiences of German social workers who provided services to refugees during the refugee crisis of 2014–2016. Interviews were conducted in 2016 in two regions of Germany, Berlin/Brandenburg ( n = 18) and Würzburg (Bavaria; n = 16). Researchers used a semi-structured interview guide complemented by a five-item Likert-type instrument. Questions explored Social Service Provider’s Background and Training, Refugees’ Needs, Role of Faith in Coping, and Recommendations for Universities and Churches and measure Effectiveness of Services, Adequacy of Resources, Benefits to Refugees, and Extent of Work-Related Stress. Findings A thematic analysis indicates social workers feel Germany has effectively responded to paramount refugee needs. Social workers emphasize the importance of learning to see people “eye-to-eye,” cultivating empathy, cross-cultural competence, overcoming personal biases, and self-reflection. Applications Findings suggest social workers who practice with refugees should devote attention to the development of personal attributes to facilitate effective service delivery (e.g. learning to respond empathetically, practicing self-reflection, and treating refugees as equals) and refining practical skills (e.g. study of refugee and immigration law nationally and internationally and development of cross-cultural knowledge and understanding). Suggestions include learning a greeting in another language or understanding gender roles in different cultures. The usefulness of cultural immersion gained by spending time abroad was highlighted; such experiences allow one to cultivate the ability to be open-minded, encourage the development of a capacity to empathize with members of under-represented groups, and prevent the tendency of seeing refugees or migrants as “the Other” ( Said, 1978 ).

Organizational Dehumanization and Emotional Labor: A Cross-Cultural Comparison Between Vietnam and the United Kingdom

2020 ◽  
Vol 52 (1) ◽  
pp. 43-60
Author(s):  
Nathan Nguyen ◽  
Quoc Anh Dao ◽  
Thi Lac An Nhan ◽  
Florence Stinglhamber
Keyword(s):  
Job Satisfaction ◽  
United Kingdom ◽  
Emotional Labor ◽  
Turnover Intentions ◽  
Power Distance ◽  
Cross Cultural ◽  
Surface Acting ◽  
Work Related ◽  
The United Kingdom ◽  
Labor Literature

This study examined cross-cultural differences in the relationships between organizational dehumanization and both job satisfaction and turnover intentions through emotional labor (i.e., surface acting). In particular, we expected that power distance, that is, a critical value usually discussed as part of the national culture, would mitigate the deleterious effects of both organizational dehumanization and surface acting on job satisfaction and turnover intentions. Data were collected from employees in two countries that differ in power distance, namely Vietnam ( N = 235) and the United Kingdom ( N = 334). First, we found that perceptions to be dehumanized by one’s organization were indirectly related to poor job satisfaction and more turnover intentions through surface acting, regardless of the country. Second, our results showed that the deleterious effects of both organizational dehumanization and surface acting on work-related outcomes were weaker in Vietnam (a high power distance country) than in the United Kingdom (a low power distance country). Theoretical and practical implications are discussed from the perspective of organizational dehumanization and emotional labor literature.

Addressing Equivalence and Bias in Cross-cultural Survey Research Within a Mixed Methods Framework

2018 ◽  
pp. 45-64 ◽  
Author(s):  
Jose-Luis Padilla ◽  
Isabel Benitez ◽  
Fons J.R. van de Vijver
Keyword(s):  
Mixed Methods ◽  
Survey Research ◽  
Cross Cultural

A Review on Generational Differences and Work-related Attitude

2018 ◽  
Vol 8 (8) ◽  
Author(s):  
Khairunnisa Abdul Aziz ◽  
Rabeatul Husna Abdull Rahman ◽  
Halimah Mohd Yusof ◽  
Wan Mohd Azam Wan Mohd Yunus
Keyword(s):  
Generational Differences ◽  
Work Related ◽  
Related Attitude
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