Marketers’ unintended consequences of improving the consumer food experience: discovering the key drivers

Author(s):  
Antonella Capriello ◽  
Rohail Hassan
2021 ◽  
Vol 5 (3) ◽  
pp. 129-143
Author(s):  
Lindsay Neill ◽  
Lalin Say

Cambodian food tourism, particularly in Battambang Province, provides an excellent opportunity to generate increased tourist numbers and to create a significant point of difference within a globalized and highly competitive tourist marketplace. Responding to that nexus, this research explores international tourists' feedback from their food experiences in Battambang Province, Cambodia. This research used data gleaned from TripAdvisor about seven restaurants in Battambang that offered international tourist food experiences. Those restaurants included restaurants that were also social enterprises, restaurants with cooking classes, and stand-alone restaurants. From that cohort our research used 118 reviews that, through thematic analysis, we distilled into our research themes. The research identified six themes as key drivers for the tourist food experience in Battambang. They included: experiencing the taste of Cambodian food; service encounters and environment; food price and value for money; socialization with local people and other tourists in an educational environment; authenticity and helping the community. Consequently, this research not only provides a valuable and unique insight for potential tourists and academics, but also illuminates valuable strategies for locals who wish to provide future tourist food experiences in Battambang.


2021 ◽  
pp. 109467052110575
Author(s):  
Michela Addis ◽  
Wided Batat ◽  
S. Sinem Atakan ◽  
Caroline G. Austin ◽  
Danae Manika ◽  
...  

This article introduces a novel and comprehensive conceptual framework for designing innovative food experiences that enhance food well-being. We call this framework the novel food experience design. It supports managers in cocreating customer-centric food experiences to limit unintended detrimental consequences and enhance individual and societal food well-being. The novel food experience design (1) employs a systemic (vs. endemic) approach to the innovation process and (2) promotes prioritizing ethical decision-making alongside economic decision-making. Building on insights derived from ecosystem theory and the ethical principles literature, we develop four fundamental propositions to innovate food experiences: do no harm, do good, ensure autonomy, and ensure fairness. Our framework promotes higher levels of individual and societal food well-being than restricted food design innovations, preventing unintended consequences. Finally, we illuminate the implications for service research and practice.


2007 ◽  
Author(s):  
Evan P. Apfelbaum ◽  
Samuel R. Sommers ◽  
Michael I. Norton

2015 ◽  
pp. 78-93 ◽  
Author(s):  
A. Tabakh ◽  
D. Andreeva

The article considers debt management practices by Russian regions and municipalities, within a framework set by federal budgetary legislation and practices of state-controlled banks. Key drivers of regional and municipal debt policy are analyzed, and Russian regions are stratified by their debt policy. Current recession is likely to produce higher level of regional debt and changes in its structure, lowering reliance on market funding and decreasing variations in pursued debt policy.


2013 ◽  
pp. 81-120 ◽  
Author(s):  
Susanne Durst

Intangibles are viewed as the key drivers in most industries, and current research shows that firms voluntarily disclose information about their investments in intangibles and their potential benefits. Yet little is known of the risks relating to such resources and the disclosures firms make about such risks. In order to obtain a more balanced and complete picture of firms' activities, information about the risky side of their intangibles is also needed. This exploratory study provides some descriptive insights into intangibles-related risk disclosure in a sample of 16 large banks from the United States (US), United Kingdom (UK), Germany and Italy. Annual report data is analyzed using the three Intellectual Capital dimensions. Study findings illustrate the variety of intangibles-related risk disclosure as demonstrated by the banks involved.


2020 ◽  
Vol 91 (8) ◽  
pp. 651-661
Author(s):  
Joshua T. Davis ◽  
Hilary A. Uyhelji

INTRODUCTION: Although the impact of microorganisms on their hosts has been investigated for decades, recent technological advances have permitted high-throughput studies of the collective microbial genomes colonizing a host or habitat, also known as the microbiome. This literature review presents an overview of microbiome research, with an emphasis on topics that have the potential for future applications to aviation safety. In humans, research is beginning to suggest relationships of the microbiome with physical disorders, including type 1 and type 2 diabetes mellitus, cardiovascular disease, and respiratory disease. The microbiome also has been associated with psychological health, including depression, anxiety, and the social complications that arise in autism spectrum disorders. Pharmaceuticals can alter microbiome diversity, and may lead to unintended consequences both short and long-term. As research strengthens understanding of the connections between the microbiota and human health, several potential applications for aerospace medicine and aviation safety emerge. For example, information derived from tests of the microbiota has potential future relevance for medical certification of pilots, accident investigation, and evaluation of fitness for duty in aerospace operations. Moreover, air travel may impact the microbiome of passengers and crew, including potential impacts on the spread of disease nationally and internationally. Construction, maintenance, and cleaning regimens that consider the potential for microbial colonization in airports and cabin environments may promote the health of travelers. Altogether, the mounting knowledge of microbiome effects on health presents several opportunities for future research into how and whether microbiome-based insights could be used to improve aviation safety.Davis JT, Uyhelji HA. Aviation and the microbiome. Aerosp Med Hum Perform. 2020; 91(8):651–661.


2020 ◽  
Vol 28 (1) ◽  
pp. 106-121
Author(s):  
Kato Gogo Kingston

Financial crime in Nigeria – including money laundering – is ravaging Nigeria's economic growth. In the past few years, the Nigerian government has made efforts to tackle money laundering by enacting laws and setting up several agencies to enforce the laws. However, there are substantial loopholes in the regulatory and enforcement regimes. This article seeks to unravel the involvement of the churches as key drivers in money laundering crimes in Nigeria. It concludes that the permissive secrecy which enables churches to conceal the names of their financiers and donors breeds criminality on an unimaginable scale.


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