scholarly journals Food Experience Design to Prevent Unintended Consequences and Improve Well-being

2021 ◽  
pp. 109467052110575
Author(s):  
Michela Addis ◽  
Wided Batat ◽  
S. Sinem Atakan ◽  
Caroline G. Austin ◽  
Danae Manika ◽  
...  
Keyword(s):  
Decision Making ◽  
Ethical Decision Making ◽  
Well Being ◽  
Unintended Consequences ◽  
Service Research ◽  
The Novel ◽  
Experience Design ◽  
Novel Food ◽  
Economic Decision Making ◽  
Food Experience

This article introduces a novel and comprehensive conceptual framework for designing innovative food experiences that enhance food well-being. We call this framework the novel food experience design. It supports managers in cocreating customer-centric food experiences to limit unintended detrimental consequences and enhance individual and societal food well-being. The novel food experience design (1) employs a systemic (vs. endemic) approach to the innovation process and (2) promotes prioritizing ethical decision-making alongside economic decision-making. Building on insights derived from ecosystem theory and the ethical principles literature, we develop four fundamental propositions to innovate food experiences: do no harm, do good, ensure autonomy, and ensure fairness. Our framework promotes higher levels of individual and societal food well-being than restricted food design innovations, preventing unintended consequences. Finally, we illuminate the implications for service research and practice.

Online Third Places: Supporting Well-Being Through Identifying and Managing Unintended Consequences

2021 ◽  
pp. 109467052110188
Author(s):  
Joy Parkinson ◽  
Lisa Schuster ◽  
Rory Mulcahy
Keyword(s):  
Well Being ◽  
Unintended Consequences ◽  
Abductive Reasoning ◽  
Service Research ◽  
Data Sets ◽  
Management Service ◽  
Consumer Empowerment ◽  
Online Service ◽  
Third Places ◽  
Third Place

Unintended consequences of service are important yet infrequently examined in transformative service research. This research examines an online service community that transformed into an online third place, with consumers socializing and forming lasting relationships. Using practice-informed theory-building and an abductive reasoning approach, findings are presented from both manual and automated coding of three qualitative data sets that form the basis of a case study examining an online weight management service forum. Extending beyond current conceptualizations of the third place, this study is the first to propose a framework delineating online third place characteristics and their impact on consumers’ eudaimonic (the capacity for self-realization) and hedonic (attainment of pleasure and avoidance of pain) well-being. Findings show that in the absence of a physical or virtual servicescape, social factors including social density, equity, and personalization are key to constructing an online third place that supports well-being through building social connections and enjoyment. The new framework provides guidance for service managers to transform their online service communities into online third places to support consumer well-being and to identify and manage potential unintended consequences, for example, by ensuring segmentation of the community based on consumer groups’ shared interests and consumer empowerment through participation.

scholarly journals Process and Content in Decisions from Memory

2019 ◽  
Author(s):  
Wenjia Joyce Zhao ◽  
Russell Richie ◽  
Sudeep Bhatia
Keyword(s):  
Decision Making ◽  
Ethical Decision Making ◽  
Memory Search ◽  
Well Being ◽  
Quantitative Model ◽  
Decision Processes ◽  
Language Models ◽  
Choice Data ◽  
Model Driven ◽  
Decision Context

Information stored in memory influences the formation of preferences and beliefs in most everyday decision tasks. The richness of this information, and the complexity inherent in interacting memory and decision processes, makes the quantitative model-driven analysis of such decisions very difficult. In this paper we present a general framework that is capable of addressing the theoretical and methodological barriers to building formal models of naturalistic memory-based decision making. Our framework implements established theories of memory search and decision making within a single integrated cognitive system, and uses computational language models to quantify the thoughts over which memory and decision processes operate. It can thus describe both the content of the information that is sampled from memory, as well as the processes involved in retrieving and evaluating this information in order to make a decision. Furthermore, our framework is tractable, and the parameters that characterize memory-based decisions can be recovered using thought-listing and choice data from existing experimental tasks, and in turn be used to make quantitative predictions regarding choice probability, length of deliberation, retrieved thoughts, and the effects of decision context. We showcase the power and generality of our framework by applying it to study risk perception, consumer behavior, financial decision making, ethical decision making, legal decision making, food choice, and judgments about well-being, society and culture.

scholarly journals Ethics and Total Worker Health®: Constructs for Ethical Decision-Making and Competencies for Professional Practice

2021 ◽  
Vol 18 (19) ◽  
pp. 10030
Author(s):  
Bonnie Rogers ◽  
Anita L. Schill
Keyword(s):  
Decision Making ◽  
Ethical Decision ◽  
Ethical Decision Making ◽  
Ethical Issues ◽  
Ethical Dilemmas ◽  
Well Being ◽  
Work Hours ◽  
Worker Safety ◽  
Worker Health ◽  
Total Worker Health

Work has become increasingly technologically driven and fast paced, with long work hours, new/emerging hazards, and rising health care costs. Threats to worker safety, health, and well-being including non-traditional work arrangements and practices, precarious work, uncertain hazardous exposures, and work organization issues, such as heavy workloads, design of work, uneven work hours, and difficult interpersonal relationships among workers and managers are apparent. Furthermore, the relationship between personal health risk factors and workplace risks and exposures has drawn increased attention and concern. As employer economic pressures continue to build, it is anticipated that ethical dilemmas for practitioners will become increasingly complex. A review of relevant Total Worker Health (TWH) literature, related ethical constructs and competencies, an examination of codes of ethics for occupational safety and health and health promotion/education disciplines was conducted. A case study for TWH utilizing an ethical decision-making model for the analysis of key ethical issues and solutions was completed. TWH approaches to protecting safety, promoting health, and advancing well-being are increasingly being adopted. These approaches can reveal ethical dilemmas, and ethical constructs are needed to guide decision-making. A core set of proposed ethical competencies for TWH professionals are identified as a transdisciplinary framework to support workplace ethical culture.

scholarly journals Unintended Consequences in Transformative Service Research: Helping Without Harming

2021 ◽  
pp. 109467052110611
Author(s):  
Christopher P. Blocker ◽  
Brennan Davis ◽  
Laurel Anderson
Keyword(s):  
Boundary Conditions ◽  
Well Being ◽  
Unintended Consequences ◽  
Service Research ◽  
Future Research ◽  
Negative Consequences ◽  
Special Issue ◽  
Underlying Mechanisms ◽  
Empirical Insight ◽  
Negative Spillover

Even as transformative service initiatives promote greater well-being, they may also create unintentionally negative consequences. Research investigates boundary conditions and boomerang effects that wash out or reverse the intended effects of service initiatives. However, such research generally advances greater depth of insight about unintended consequences in a particular stream rather than bridging this knowledge across service domains. Thus, service research lacks integrative frameworks, theory, and empirical insight to advance more generalizable knowledge about unintended consequences. The purpose of this editorial is to clarify the importance of investigating unintended consequences across service contexts and propose pathways as a catalyst for research. Using theory on unintended consequences, we delineate the types of unintended consequences and discuss the underlying mechanisms. We identify themes that span papers in the special issue and illuminate negative spillover consequences. The editorial concludes with an overview of future research avenues with potential to accelerate important transformative service research.

Bargaining under social distancing requirements: Effects of face masks on socio-economic decision-making in the COVID-19 pandemic

2020 ◽  
Author(s):  
Ramzi Fatfouta ◽  
Yulia Oganian
Keyword(s):  
Decision Making ◽  
Social Exchange ◽  
Respiratory Diseases ◽  
Face Mask ◽  
The Novel ◽  
Economic Decision Making ◽  
Control And Prevention ◽  
The Face ◽  
Human Social Behavior ◽  
Novel Coronavirus

Face masks play a pivotal role in the control and prevention of respiratory diseases, such as the novel coronavirus (COVID-19). Despite their widespread use, it is not known how face masks affect human social interaction. In this behavioral economics study (N = 475), we examined how mask-wearing modulates individuals’ likelihood of acceptance of unfair monetary offers in an iterated social exchange. Overall, participants accepted more offers, including more unfair offers, from mask-wearing opponents than from opponents without a mask. This effect was enhanced when participants ascribed more altruistic motives to their interaction partner. Importantly, this pattern of results was only present for surgical face masks, but not when a non-medical cloth face covering was used. This is the first study to uncover a new phenomenon, the face-mask effect, in which face masks can alter human social behavior.

scholarly journals Behavioral Economics: A Primer and Applications to the UN Sustainable Development Goal of Good Health and Well-Being

Reports ◽  
2021 ◽  
Vol 4 (2) ◽  
pp. 16
Author(s):  
Robert Siegel ◽  
Katelyn Gordon ◽  
Linda Dynan
Keyword(s):  
Decision Making ◽  
Sustainable Development ◽  
Behavioral Economics ◽  
Well Being ◽  
Good Health ◽  
Individual Choice ◽  
Economic Decision ◽  
Economic Decision Making ◽  
Health Related ◽  
Health And Well Being

Behavioral economics (BE) is a relatively new field within economics that incorporates insights from psychology that can be harnessed to improve economic decision making with the potential to enhance good health and well-being of individuals and societies, the third of the United Nations Sustainable Development Goals. While some of the psychological principles of economic decision making were described as far back as the 1700s by Adam Smith, BE emerged as a discipline in the 1970s with the groundbreaking work of psychologists Daniel Kahneman and Amos Tversky. We describe the basic concepts of BE, heuristics (decision-making shortcuts) and their associated biases, and the BE strategies framing, incentives, and economic nudging to overcome these biases. We survey the literature to identify how BE techniques have been employed to improve individual choice (focusing on childhood obesity), health policy, and patient and healthcare provider decision making. Additionally, we discuss how these BE-based efforts to improve health-related decision making can lead to sustaining good health and well-being and identify additional health-related areas that may benefit from including principles of BE in decision making.

Women’s agency in household economic decision making in Kenya

2016 ◽  
Vol 61 (6) ◽  
pp. 767-780
Author(s):  
Njeri Kagotho ◽  
Michael G Vaughn
Keyword(s):  
Decision Making ◽  
Emotional Abuse ◽  
Well Being ◽  
Structural Factors ◽  
Women's Agency ◽  
Economic Decision ◽  
Economic Decision Making ◽  
Patterns Of Behavior ◽  
Women’S Agency ◽  
Economic Strengthening

The misalignment between economic strengthening opportunities and women’s agency is especially salient given the connection between women’s economic empowerment and household well-being. Using Kenya Demographic Health Survey 2014 data, we examine married women’s agency in household economic decision making. Women who are less likely to characterize abusive patterns of behavior as problematic and women reporting emotional abuse are less likely to report economic autonomy in the household. Furthermore, data indicate little congruence in perceptions of wife’s household economic autonomy between couples. These findings point to the need to understand the interplay among structural factors, gender, marital status, and the financial well-being of married persons.

scholarly journals How should the ‘privilege’ in therapeutic privilege be conceived when considering the decision-making process for patients with borderline capacity?

2020 ◽  
Vol 47 (1) ◽  
pp. 47-50 ◽  
Author(s):  
Sumytra Menon ◽  
Vikki Entwistle ◽  
Alastair Vincent Campbell ◽  
Johannes J M van Delden
Keyword(s):  
Decision Making ◽  
Informed Consent ◽  
Well Being ◽  
Relevant Information ◽  
Mental Capacity ◽  
Decision Making Process ◽  
The Novel ◽  
The Individual ◽  
Therapeutic Privilege ◽  
Court Of Appeal

Therapeutic privilege (TP) is a defence that may be available to doctors who fail to disclose to the patient relevant information when seeking informed consent for treatment if they have a reasonable belief that providing that information would likely cause the patient concerned serious physical or mental harm. In a landmark judgement, the Singapore Court of Appeal introduced a novel interpretation of TP, identifying circumstances in which it might be used with patients who did not strictly lack capacity but might be inclined to refuse recommended treatments. In this paper, we explore the conceptual and practical challenges of this novel interpretation of TP. We propose that more emphasis should be placed on forms of shared and supported decision-making that foster the autonomy of patients with compromised mental capacity while being mindful of the need to safeguard their well-being. The kind of privilege that doctors might need to invoke is one of time and supportive expertise to ensure a flexible, responsive approach calibrated to the individual patients’ needs. The provision of such service would extinguish the need for the novel TP proposed by the Singapore Court of Appeal.

scholarly journals Enabling Cocreation With Transformative Interventions: An Interdisciplinary Conceptualization of Consumer Boosting

2021 ◽  
pp. 109467052110036
Author(s):  
Martin Bieler ◽  
Peter Maas ◽  
Lukas Fischer ◽  
Nele Rietmann
Keyword(s):  
Well Being ◽  
Research Area ◽  
Unintended Consequences ◽  
Service Research ◽  
Resource Integration ◽  
Efficient Resource ◽  
Value Cocreation ◽  
Operant Resources ◽  
Context Specific ◽  
New Research

Service research emphasizes the relevance of consumers’ participation in the cocreation of transformative outcomes like health and well-being. However, in complex services, consumers’ limited operant resources and lacking resource integration efficiency hinder transformative value cocreation. Service research on mechanisms that facilitate well-being through efficient resource integration is sparse, but several disciplines elaborate cognitive interventions with that target. These interventions have been validated in various contexts. Nevertheless, concerns persist that they can hurt, rather than help, individual consumers. Overcoming such limitations requires an interdisciplinary effort. The present article outlines the new research area “transformative consumer interventions” (TCI) by integrating interventions theory, consumer psychology, and transformative service research in a health context. TCI provide theory-driven principles for the selection and design of interventions that facilitate operant resource integration in complex services. Additionally, we conceptualize consumer boosting, the first TCI-based intervention construct. Consumer boosts are efficient, context-specific, and personalized interventions that enhance individuals’ operant resources. Consumer boosting provides a pathway to transformative cocreation and alleviates the risk of unintended consequences and value co-destruction. This research illustrates that the transformative service domain stands to benefit substantially from getting involved in the discussion on consumer interventions and offers a unique perspective for further conceptual elaboration.

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