A Web-based ERP system for business services and supply chain management: Application to real-world process scheduling

2008 ◽  
Vol 187 (3) ◽  
pp. 1310-1326 ◽  
Author(s):  
C.D. Tarantilis ◽  
C.T. Kiranoudis ◽  
N.D. Theodorakopoulos
Author(s):  
Leopoldo Colmenares

An enterprise resource planning (ERP) system is an integrated set of programs that provides support for core organizational activities. ERP is a software infrastructure embedded with “best practices,” or best ways to do business based on common business practices or academic theory. The aim is to improve the cooperation and interaction between all the organizations’ departments, such as the products planning, manufacturing, purchasing, marketing and customer service department. ERP systems is a fine expression of the inseparability of IT and business. As an enabling key technology as well as an effective managerial tool, ERP systems allow companies to integrate at all levels and utilize important ERP systems applications, such as supply-chain management, financials and accounting applications, human resource management and customer relationship management (Boubekri, 2001). ERP systems hold the promise of improving processes and decreasing costs. Furthermore, two important new frontiers for ERP systems are electronic business (e-business) and supply-chain management (Wang and Nah, 2001). The systems can connect with suppliers, distributors, and customers, facilitating the flow, the product and information. ERP systems implementation is costly and complex. In many cases, an ERP system is the largest single investment in any corporate-wide project. The software is expensive, and the consulting costs even more. Meta Group found that the average ERP systems implementation takes 23 months with total owners’ cost of $12 million (Stewart, 2000). The ERP systems implementation is the process where business process and ERP system match each other. Usually the firm has to change the business process per ERP systems. Sometimes most positions have to be redesigned according to the ERP systems. Thus the difficulties and high failure rate in implementing ERP systems have been widely cited in the literature (Davenport, 1998; Kim, Lee, & Gosain, 2005)). The failure percentage of ERP systems was determined by one study as ranging from 40 to 60% and from another study as between 60 and 90% (Langernwalter, 2000; Ptak and Schragenheim, 2000; Yingjie, 2005). Although the failure rates of these ERP implementations have been highly publicized, this has not distracted companies from investing large sums of money on ERP systems (Somers & Nelson, 2004). ERP systems provide companies with the means of integrating their business functions into a unified and integrated business process. As companies implement more enterprise based systems throughout their organizations, the need for integration of these systems becomes even more paramount. Expanding from the functional areas of accounting, human resources, and shop floor control to an enterprise-wide system has become a format for producing full organization integration. Over the past few years, limited research has been conducted about ERP implementation issues: mainly case studies in individual organizations have been reported. That is a motivation toward conducting empirical studies to explore critical factors that affect ERP systems implementation. This study presents the results of an empirical study that surveyed managers from seven corporations, who were identified as having a key role in ERP systems implementation, in order to assess empirically which CSFs are critical in leading a successful implementation of ERP systems. A factor analysis solution was used to derive factors affecting successful ERP implementation. These factors are: ERP implementation management, users aptitudes and communication and technical knowledge. The study reveals that about 81.5 % of the variances in ERP systems implementation were explained by the critical factors identified in the study. The remainder of this article is organized in four sections. First ERP-related literature is reviewed. The next section introduces the research methodology, followed by the presentation of the results. The paper ends with the conclusions and implications for future research and practice.


Author(s):  
Ibibia K. Dabipi ◽  
Judy A. Perkins ◽  
Tierney Moore

Over the years the supply chain industry has been transforming to improve the end-to-end (production to delivery) process. Supply chain management (SCM) allows various industries to oversee and better handle how their product is manufactured and delivered. It allows them to track and identify the location of the product and to be more efficient in delivery. Integrating total asset visibility (TAV) technology into the supply chain structure can provide excellent visibility of a product. This kind of visibility complemented with various packaging schemes can assist in accommodating optimization strategies for visualizing the movement of a product throughout the entire supply chain pipeline. The chapter will define SCM, discuss TAV, review how transportation as well as optimization impacts SCM and TAV, and examine the role of packaging in the context of SCM and TAV.


Author(s):  
Reza Aboutalebi

In this study, after analyzing hundreds of papers and books by using a meta-analysis technique, it was revealed that supply chain management suffers from a lack of strategies for many aspects of real-world supply chain activity. Existing supply-related strategies are very primitive and incomplete. Real-world activities in modern supply chains are complicated and multidimensional; consequently, supply chain strategies should reflect and manage these realities. This study aims to reduce the existing shortcomings in current supply chain strategies by proposing the taxonomy of supply chain strategies.


2014 ◽  
Vol 27 (1) ◽  
pp. 36-52 ◽  
Author(s):  
Fong Tou Vai ◽  
Leanda Lee ◽  
Joao Negreiros

One of the six gaming concession holders in Macao, Macao Entertainment Corp (MEC)1, undertook to centralize three casino/entertainment properties through utilization of a centralized Enterprise Resource Planning (ERP) in April 2010. The Supply Chain (SC) department was the first to apply the ERP in this centralization process. After rolling-out the new ERP system, a number of problems arose due to the organizational changes required. To identify the problems, information was collected through questionnaires and interviews in order to determine the level of agreement by staff regarding the existence of issues typical to such organizational change. The present paper aims to determine what problems and challenges occurred in this initial implementation to assist in developing recommendations to mitigate those effects in subsequent rollouts.


Author(s):  
Hanns-Christian L. Hanebeck

Supply chain management is a fairly new creature and one that has evolved out of a variety of different enterprise functions over the past two decades. Traditionally, the majority of activities within supply chain management were related to the physical transport of goods from one point to another. Today, we understand supply chain management to include a broader range of activities such as demand planning, purchasing, warehousing, and transportation at the very least. Many authors will also throw production, product, and package design as well as marketing into the definition (Dornier et al., 1998; Schary & Skjøtt-Larsen, 2001; Taylor, 1997; Gourdin, 2001). For the context of this article, we refer to supply chain management as activities that are related to the planning and fulfillment of market demand. All of the activities within supply chain management can be performed by one or more than one legal entity. We further understand supply chain management as a business process rather than a function or department within a given company. Figure 1 below illustrates the set of core and potential activities as well as supporting ones such as process, performance, and information management.


Author(s):  
Reza Aboutalebi

In this study, after analyzing hundreds of papers and books by using a meta-analysis technique, it was revealed that supply chain management suffers from a lack of strategies for many aspects of real-world supply chain activity. Existing supply-related strategies are very primitive and incomplete. Real-world activities in modern supply chains are complicated and multidimensional; consequently, supply chain strategies should reflect and manage these realities. This study aims to reduce the existing shortcomings in current supply chain strategies by proposing the taxonomy of supply chain strategies.


2019 ◽  
Vol 5 (3) ◽  
pp. 265-274
Author(s):  
Ming-Ling Chuang

Supply chain management (SCM) is a complex business discipline because it combines the concepts of forecasting, inventory management, logistics and distribution, vertical and horizontal integration, and global issues. This complexity creates a challenge when teaching the concepts to both undergraduate and graduate students. A web-based computer simulation can be very useful in helping students to grasp the difficult concepts. It helps students to think systematically and logically as they progress through scenarios with uncertainties and complexity. This article provides detailed implementation protocols for using a web-based SCM game including game descriptions, classroom pedagogy, and simulation assessment. Recommendations are also provided based on the instructor’s experience.


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