scholarly journals Service outsourcing strategy decision for value creation in manufacturing firms

Author(s):  
Jianqiang Luo ◽  
Zichao Yang ◽  
Qinhong Zhang ◽  
Rongrong Pan
2021 ◽  
Vol 13 (20) ◽  
pp. 11334
Author(s):  
Yuan Chang ◽  
Xinguo Ming ◽  
Xianyu Zhang ◽  
Tongtong Zhou ◽  
Xiaoqiang Liao ◽  
...  

Manufacturers are adding service offerings to satisfy customers’ needs in various markets. Effective strategies for servitization can improve the competitiveness of manufacturers during cooperation. The Belt and Road Initiative (BRI) established by China offers opportunities for economic cooperation and regional integration for the involved countries. Now, many manufacturing firms are expanding their businesses into Belt and Road countries, most firms are facing the “how to do” problems in improving sustainability during their cooperation. They urgently require methodical assistance on both improving competitiveness through servitization and addressing sustainability challenges. This necessitates the firms to develop successful service models for their industrial initiatives and investigate ways to produce long-term sustainable value through services. In addition to the firm’s economic worth, it also entails lowering the project’s negative environmental impact. The results provided effective strategies for manufacturers from two perspectives. The first perspective is the study discovered innovative service models at both the product and project levels. Project-service systems are critical, and manufacturing firms should use innovative service models to deliver projects. The operation method of holistic solution and localization integration project service was addressed in particular in this study. In the second perspective, there are suggestions for achieving sustainability through innovative service models. The methods for preserving sustainable value on the industrial project level were the subject of our study, which included significant criteria and detailed descriptions. The effective project service system should bring sustainable value to the lifespan of an industrial project. This study has determined four major paths to improving sustainable value creation through servitization: improving resource allocation capabilities, reduce carbon emissions through energy project service, technological outputs, and standards exportation. Useful recommendations are provided for manufacturing firms planning to develop their business overseas, especially in BRI countries.


2020 ◽  
pp. 014920632097789
Author(s):  
Simon J. D. Schillebeeckx ◽  
Teemu Kautonen ◽  
Henri Hakala

Despite the significant increase in interest in sustainable business practices, decisions on switching to more environmentally friendly input materials are understudied. In a conjoint experiment, we presented 267 Finnish manufacturing firms with an opportunity to acquire an alternative, more ecological input material and investigated their willingness to switch to that material. We find that in general, firms are willing to substitute their current principal input with a more ecological alternative under conditions of functional parity. However, such willingness is contingent on the firm’s value creation structures. Specifically, if the products and processes driving the firm’s value creation rely more on tangible materials (high materiality), firms anticipate higher input-switching costs, which leads to inertia and slows the adoption of alternative, environmentally friendlier inputs. However, if a firm’s value creation is driven more by intangible assets, like intellectual property and amortizable development costs, input-switching costs appear lower. Such firms not only find it easier to adopt ecological inputs but may also derive greater benefit from leveraging the positive reputation effects associated with ecological improvements. By exploring how willingness to switch to an alternative input material is constrained by organizational structures, our findings contribute to research on input substitution and theories of external influence, like demand-side research, stakeholder theory, and ecological responsiveness.


2017 ◽  
Vol 21 (03) ◽  
pp. 1750023 ◽  
Author(s):  
J. NILS FOEGE ◽  
ERK P. PIENING ◽  
TORSTEN-OLIVER SALGE

Innovation partnerships can be a double-edged sword. While they are important vehicles for learning and value creation, such partnerships also increase a firm’s vulnerability to unintended knowledge leakage and imitation by others. In this study, we go beyond previous research by studying the imitation threats induced by innovation partnership portfolios rather than individual alliances. Drawing on the resource-based view, we develop and test a model that links salient structural attributes of partnership portfolios and distinct forms of imitation. Results from our analysis of 803 German manufacturing firms support our prediction that a firm’s probability of being imitated increases with the partnership variety of its portfolio. We also find that firms can mitigate this threat by carefully selecting innovation partners and using appropriation mechanisms.


2017 ◽  
Vol 28 (3) ◽  
pp. 476-498 ◽  
Author(s):  
Andreas Eggert ◽  
Eva Böhm ◽  
Christina Cramer

Purpose Many manufacturing firms entrust partners to provide services on their behalf. However, it is not clear whether and when firms can capture the potential value advantages of outsourcing business services. The purpose of this paper is to investigate the effects of different types of business service outsourcing on firm value. Design/methodology/approach The paper uses event study methodology to estimate the impact of business service outsourcing announcements on abnormal returns of publicly traded manufacturing companies in Europe. Findings External service outsourcing that directly affects the company’s customers leads to more favorable outcomes than internal service outsourcing. This effect is contingent on the strategic outsourcing intention, the service’s reliance on technology, and the choice of the outsourcing partner. Research limitations/implications Findings show that firm value depends critically on the service value it delivers to customers. Future research could explore further contingency variables, and investigate the role of service outsourcing networks and relationships. Practical implications The insights of this study help managers to decide why, how, and to whom they should outsource their business services, as well as how to justify their outsourcing decisions, and how to communicate them toward the financial markets. Originality/value This research sheds light on the value implications of outsourcing decisions. Two types of business service outsourcing are distinguished, namely, internal and external. Furthermore, the study enhances our understanding of a contingency perspective on service outsourcing decisions.


Author(s):  
Victor Centerholt ◽  
Frida Kjidderö ◽  
Ted Saarikko ◽  
Sten Grahn

Smart connected industrial products and the Internet of Things (IoT) are transforming the industrial business landscape in a radical way. To reach the full potential of IoT-technologies manufacturing firms are forced to rethink almost every aspect of their value creation process. To utilize this promising digital technology and to cope with the new market conditions of IoT environments, research shows that industrial firms have to make a fundamental shift in value creation logic and break free from the value chain perspective of business. Instead they have to embrace a view where value is co-created within ecosystems in both a vertical and a horizontal manner. By exploring the value creation logic of small and medium sized (SME) Swedish industrial machinery manufacturers, this study contributes to a deeper understanding of how manufacturing firms view their value creation processes and how aligned this logic is to the latest research in IoT. The study found that Swedish industrial machine manufacturers do understand the transformative force of IoT-technologies and see great business opportunities to utilize IoT in their business. The study, however, identified a lack of co-creation and difficulties in embracing an ecosystem perspective. While quick to embrace change on a technical level, respondents still adhere to a firm-centric and linear perspective of value creation, with a strong attachment to the value chain concept. The study suggests that it is not a lack of technical proficiency or engineering know-how, but rather an adherence to goods-dominant logic and attachment to the value chain concept that prevent Swedish SME manufacturers from fully embracing the growing market of industrial IoT. Hence, we see an urgent need for both practitioners and academia to shift their attention from the dazzling potential of cutting-edge technologies to the nitty-gritty business of incorporating co-creation and ecosystem-thinking into current business practices.


2012 ◽  
Vol 28 (5) ◽  
pp. 1035 ◽  
Author(s):  
John H. Hall

The objective of this study was to determine shareholder value drivers for South African manufacturing firms listed on the Johannesburg Securities Exchange (JSE) from 2006 to 2010. In order to optimise shareholder value creation, management must be able to recognise value drivers that it can control. A multiple regression analysis was used to identify the value drivers of manufacturing firms in South Africa. The value drivers found to be significant in explaining shareholder value are the cost of goods to sales percentage, the degree of manufacturing leverage, and the capital investment in plant and equipment. Value-based management incorporating these value drivers can guide manufacturing managers toward optimal shareholder value creation.


2011 ◽  
Vol 13 (3) ◽  
pp. 249
Author(s):  
Lindawati Gani ◽  
Johnny Jermias

The purpose of this study is to investigate the effects of misfit between competitive environment, business strategy and control structure on performance. We argue that the misfit between competitive environment, business strategy and control structure has significant negative implications on shareholder value creation associated with firms’ Joint Venture formation. Based on data of publicly-traded US manufacturing firms that announce a joint venture formation, we found that firms that have perfect fit are valued higher than those with both strategy and structural misfits and also those with structural misfit. Contradictory results were found when comparing firms with perfect fit with those that have strategy misfit. Further analyses indicate that all those strategy misfit firms operate in high entry barriers, where firms can compete effectively using either innovation or cost efficiency strategy due to the fact that they possess resources that are difficult to be imitated by their competitors.     


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