Use Of Electronic Health Information Systems (Ehis) By Healthcare Professionals (Hcps) And The Perception Of Its Value In Reducing Medication Risks And Safety For Patients

In recent years, several hospitals have begun using health information systems to maintain electronic health records (EHRs) for each patient. Traditionally, when a patient visits a new hospital for the first time, the hospital’s help desk asks them to fill in relevant personal information on a piece of paper and verifies their identity on the spot. This patient will find that many of her personal electronic records are in many hospital’s health information systems that she visited in the past, and each EHR in these hospital’s information systems cannot be accessed or shared between these hospitals. This is inconvenient because this patient will again have to provide their personal information. This is time-consuming and not practical. Therefore, in this paper, we propose a practical and provable patient EHR fair exchange scheme for each patient. In this scheme, each patient can securely delegate the information system of a current hospital to a hospital certification authority (HCA) to apply migration evidence that can be used to transfer their EHR to another hospital. The delegated system can also establish a session key with other hospital systems for later data transmission, and each patient can protect their anonymity with the help of the HCA. Additionally, we also provide formal security proofs for forward secrecy and functional comparisons with other schemes.

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Data Incompleteness Preventing Information Communication from Hospital Information Systems to the Iranian National Electronic Health Record (SEPAS)

Frontiers in Health Informatics ◽

10.30699/fhi.v10i1.320 ◽

2021 ◽

Vol 10 (1) ◽

pp. 97

Author(s):

Reza Abbasi ◽

Reza Khajouei ◽

Monireh Sadeghi Jabali ◽

Moghadameh Mirzaei

Keyword(s):

Information System ◽

Information Systems ◽

Electronic Health Record ◽

Health Information ◽

Information Quality ◽

Clinical Information ◽

Health Information Systems ◽

Hospital Information Systems ◽

Health Record ◽

Electronic Health

Introduction: One of the well-known problems related to the information quality is the information incompleteness in health information systems. The purpose of this study was to investigate the completeness rate of patients’ information recorded in the hospital information system, sending information from which to Iranian electronic health record system (SEPAS) seemed to be unsuccessful.Methods: This study was conducted in six hospitals associated with Kerman University of Medical Sciences (KUMS) in Iran. In this study, 882 records which had failed to be sent from three hospital information systems to SEPAS were reviewed and the data were collected using a checklist. Data were analyzed using the descriptive and inferential statistics with SPSS.18.Results: A total of 18758 demographic and clinical information elements were examined. The rate of completeness was 55%. The highest completeness rate of demographic information was related to name, surname, gender, nationality, date of birth, father's name, marital status, place of residence, telephone number (79-100%), and in clinical information it was related to the final diagnosis (74%). The completeness rate of some information elements was significantly different among the hospitals (p <0.05). The completeness rate of information communicated to the Iranian national electronic health record was at a moderate level.Conclusion: This study showed that completeness rate is different among hospitals using the same hospital information system. The results of this study can help the health policymakers and developers of the national electronic health record in developing countries to improve completeness rate and also information quality in health information systems.

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Most Influential Qualities in Creating Satisfaction Among the Users of Health Information Systems: Study in Seven European Union Countries (Preprint)

10.2196/preprints.11252 ◽

2018 ◽

Author(s):

Shahryar Eivazzadeh ◽

Johan S Berglund ◽

Tobias C Larsson ◽

Markus Fiedler ◽

Peter Anderberg

Keyword(s):

European Union ◽

Information Systems ◽

Health Information ◽

User Satisfaction ◽

Health Information Systems ◽

Evaluation Framework ◽

Equation Modeling ◽

Satisfaction Index ◽

Quality Aspects ◽

Electronic Health

BACKGROUND Several models suggest how the qualities of a product or service influence user satisfaction. Models such as the Customer Satisfaction Index (CSI), Technology Acceptance Model (TAM), and Delone and McLean Information Systems Success demonstrate those relations and have been used in the context of health information systems. OBJECTIVE This study aimed to investigate which qualities foster greater satisfaction among patient and professional users. In addition, we are interested in knowing to what extent improvement in those qualities can explain user satisfaction and whether this makes user satisfaction a proxy indicator of those qualities. METHODS The Unified eValuation using ONtology (UVON) method was used to construct an ontology of the required qualities for 7 electronic health (eHealth) apps being developed in the Future Internet Social and Technological Alignment Research (FI-STAR) project, a European Union (EU) project in electronic health (eHealth). The eHealth apps were deployed across 7 EU countries. The ontology included and unified the required qualities of those systems together with the aspects suggested by the Model for ASsessment of Telemedicine apps (MAST) evaluation framework. Moreover, 2 similar questionnaires for 87 patient users and 31 health professional users were elicited from the ontology. In the questionnaires, the user was asked if the system has improved the specified qualities and if the user was satisfied with the system. The results were analyzed using Kendall correlation coefficients matrices, incorporating the quality and satisfaction aspects. For the next step, 2 partial least squares structural equation modeling (PLS-SEM) path models were developed using the quality and satisfaction measure variables and the latent construct variables that were suggested by the UVON method. RESULTS Most of the quality aspects grouped by the UVON method are highly correlated. Strong correlations in each group suggest that the grouped qualities can be measures that reflect a latent quality construct. The PLS-SEM path analysis for the patients reveals that the effectiveness, safety, and efficiency of treatment provided by the system are the most influential qualities in achieving and predicting user satisfaction. For the professional users, effectiveness and affordability are the most influential. The parameters of the PLS-SEM that are calculated allow for the measurement of a user satisfaction index similar to CSI for similar health information systems. CONCLUSIONS For both patients and professionals, the effectiveness of systems highly contributes to their satisfaction. Patients care about improvements in safety and efficiency, whereas professionals care about improvements in the affordability of treatments with health information systems. User satisfaction is reflected more in the users’ evaluation of system output and fulfillment of expectations but slightly less in how far the system is from ideal. Investigating satisfaction scores can be a simple and fast way to infer if the system has improved the abovementioned qualities in treatment and care.

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