Achieving purchasing competence through purchasing performance measurement system design—A multiple-case study analysis

2011 ◽  
Vol 17 (4) ◽  
pp. 231-245 ◽  
Author(s):  
Mathies Pohl ◽  
Kai Förstl
Keyword(s):  
Performance Measurement ◽  
System Design ◽  
Measurement System ◽  
Multiple Case Study ◽  
Performance Measurement System ◽  
Study Analysis ◽  
Case Study Analysis ◽  
Multiple Case

scholarly journals Tensions and Dilemmas in Crisis Governance: Responding to Citizen Volunteers

2019 ◽  
Vol 51 (7) ◽  
pp. 1171-1195 ◽  
Author(s):  
Arjen Schmidt
Keyword(s):  
Multiple Case Study ◽  
First Aid ◽  
Refugee Crisis ◽  
Study Analysis ◽  
Case Study Analysis ◽  
Crisis Situation ◽  
Multiple Case

In the aftermath of a crisis situation, citizen volunteers play an important role by providing first aid and immediate relief. Little is known about how response organizations are successful in governing citizen volunteers. I propose that, due to the spontaneous and emergent nature of convergence by citizen volunteers on disaster sites, it matters how response organizations resolve governance dilemmas when engaging with citizen volunteers. I theorize that specific responses to governance dilemmas likely lead to successful governance outcomes. To illustrate the argument, I have conducted a multiple case study analysis of the Dutch response to the 2015-2016 refugee crisis.

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