Understanding medical consumers’ intentions to switch from cash payment to medical mobile payment: A perspective of technology migration

2021 ◽  
Vol 173 ◽  
pp. 121074
Author(s):  
Pi-Jung Hsieh
Author(s):  
Tze Kiat Lui ◽  
Mohd Haniff Zainuldin ◽  
Kwang-Jing Yii ◽  
Lin-Sea Lau ◽  
You-How Go

Despite a growing trend in m-wallet services in Malaysia, the actual level of usage is considered low among all of the non-cash payment methods. The Malaysian government has taken a serious initiative in spurring the use of m-wallets by providing a one-off RM30 incentive to all eligible Malaysians. As such, it is important to understand the motivations behind m-wallet usage by examining Alipay, which is favoured in the international, as well as Malaysian markets. This research investigates the effects of mobile payment knowledge, personal innovativeness, self-efficacy, convenience, and compatibility on the actual adoption of Alipay in Malaysia with perceived ease of use and perceived usefulness, as the mediators. Using importance-performance map analysis (IPMA) and Variance Accounted For (VAF), based on Partial Least Squares - Structural Equation Modelling (PLS-SEM) on 260 respondents, it was discovered that compatibility and perceived usefulness demonstrated high importance in improving the performance of Alipay adoption. The results also showed a direct effect between compatibility and mobile payment knowledge. Additionally, perceived usefulness was shown to be an essential mediator in influencing the impact of compatibility and convenience on the actual adoption of Alipay. This study has produced essential policy recommendations for both mobile wallet providers and policymakers on how to further promote the adoption of mobile wallets in Malaysia.


2021 ◽  
Vol 4 (3) ◽  
pp. 35
Author(s):  
Insany Fitri Nurqamar

Fintech or Financial Technology is an innovation that comes from digitizing management in the financial sector. Fintech is popularly used by millennials as a cash payment replacement tool. The purposes of this research are to determine and analyze the effect of promotional strategies used on brand loyalty. The respondents of this research were 140 millennial's mobile payment users, specifically OVO, LinkAja, and Gopay which were randomly selected by using the proportional random sampling method. The data collection techniques used literature study and field study. It will be analyzed by using multiple regression methods. The results of the research have demonstrated that the promotion strategy affects positively and significantly toward brand loyalty of mobile payment OVO, Gopay, and LinkAja.


2020 ◽  
Vol 22 (1) ◽  
pp. 29-48
Author(s):  
Siling Zhang ◽  
Hag-Min Kim
Keyword(s):  

2020 ◽  
Vol 3 (2) ◽  
pp. 45-50
Author(s):  
Artur Borcuch

Payments are an inherent element of economic activity (León and Ortega 2018). However, the evolution of payment instruments and the way individuals and businesses make daily payments has undergone enormous change in human history, particularly due to main innovations in payment systems in last decades (Gandhi 2016). The last innovation in payment system concerns mobile payment. The development of mobile payments market can have a positive impact on economic growth (Leon and Rodriguez 2012). Although the Polish market of mobile payments is in the initial phase of development, it is one of the pioneering and leading in Europe and globally. The main purpose of this article is to analyze, which feature (convenience, speed, availability, ease of use, safety) of mobile payments could be the most important for users from Poland.


2020 ◽  
Author(s):  
Kejia Hu ◽  
Shuai Ling ◽  
Shoufeng Ma ◽  
Sriram Venkataraman
Keyword(s):  

Author(s):  
Sumit Agarwal ◽  
Wenlan Qian ◽  
Yuan Ren ◽  
Hsin-Tien Tsai ◽  
Bernard Yin Yeung
Keyword(s):  

2020 ◽  
Vol 12 (3) ◽  
pp. 895 ◽  
Author(s):  
Cephas Paa Kwasi Coffie ◽  
Hongjiang Zhao ◽  
Isaac Adjei Mensah

The financial landscape of sub-Sahara Africa is undergoing major changes due to the advent of FinTech, which has seen mobile payments boom in the region. This paper examines the salient role of mobile payments in traditional banks’ drive toward financial accessibility in sub-Sahara Africa by using panel econometric approaches that consider the issues of independencies among cross-sectional residuals. Using data from the World Development Index (WDI) 2011–2017 on 11 countries in the region, empirical results from cross-sectional dependence (CD) tests, panel unit root test, panel cointegration test, and the fully modified ordinary least squares (FMOLS) approach indicates that (i) the panel time series data are cross-sectionally independent, (ii) the variables have the same order of integration and are cointegrated, and (iii) growth in mobile payment transactions had a significant positive relationship with formal account ownership, the number of ATMs, and number of new bank branches in the long-run. The paper therefore confirms that the institutional structure of traditional banks that makes them competitive, irrespective of emerging disruptive technologies, has stimulated overall financial accessibility in the region leading to overall sustainable growth in the financial sector. We conclude the paper with feasible policy suggestions.


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