A novel approach for assessing sustainable city logistics

The main purpose of the paper is to explore the importance of stakeholders’ interaction in the different stages of the implementation process of city logistics initiatives and to assess the extent to which interaction may vary between two apparently similar initiatives. A comparative, longitudinal study, with data from two Swedish city logistics initiatives is conducted. The findings highlight the multiple stakeholders’ interaction and suggest that various degrees of such interaction can be beneficial for sustainable city logistics initiatives. The study demonstrates that although the interactions can be considered broadly similar, there are differences that have an impact on the implementation and development of such initiatives over time. It also highlights the relevance of integrating initiatives with existing networks to provide longer-term viability in the implementation process.

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Planning and operating a shared goods and passengers on-demand rapid transit system for sustainable city-logistics

Transportation Research Part B Methodological ◽

10.1016/j.trb.2015.07.016 ◽

2015 ◽

Vol 81 ◽

pp. 440-460 ◽

Cited By ~ 55

Author(s):

Ezzeddine Fatnassi ◽

Jouhaina Chaouachi ◽

Walid Klibi

Keyword(s):

City Logistics ◽

Rapid Transit ◽

Sustainable City ◽

Transit System ◽

On Demand

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Quantitative assessment of sustainable city logistics

International Journal of Production Management and Engineering ◽

10.4995/ijpme.2015.3320 ◽

2015 ◽

Vol 3 (2) ◽

pp. 97

Author(s):

Rafael Grosso-delaVega ◽

Jesus Muñuzuri

Keyword(s):

Quantitative Assessment ◽

Theoretical Framework ◽

Current Status ◽

City Logistics ◽

Specific Question ◽

Sustainable City

<p>The aim of this paper is to seek an answer to an specific question: how to make city logistics sustainable? This question in principle has no specific answer. By contrast, it could be answered in many and varied ways. Behind the search for some of these answers lies the development of a roadmap which this work aims to present. The research lines, the theoretical framework and methodology of the roadmap will be explained. Although the current status of the roadmap, its duration and timing still need to be completed, the main facts, as well as the results obtained to date and the expected results are here presented.</p>

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A Systemic Approach to City Image Building. The Case of Katowice City

Sustainability ◽

10.3390/su11164470 ◽

2019 ◽

Vol 11 (16) ◽

pp. 4470 ◽

Cited By ~ 1

Author(s):

Anna Adamus-Matuszyńska ◽

Jerzy Michnik ◽

Grzegorz Polok

Keyword(s):

Real Life ◽

City Image ◽

City Development ◽

Sustainable City ◽

Causal Mapping ◽

Novel Approach ◽

Image Building ◽

The City

Making long-term decisions and developing successful policy is always a challenge for a governing body. Within the framework of causal mapping, we evolved a model for the problem of creating and reinforcing a city’s image. Then, the model was enhanced into a quantitative form and processed with a novel approach: the extended form of the Weighted Influence Non-linear Gauge System (WINGS). A real-life case study of the city of Katowice showed that the presented approach can be helpful for city authorities. It reinforces the understanding of the problem, facilitates choosing policy options, and supports sustainable city development.

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Service quality of the urban public transport companies and sustainable city logistics

Open Engineering ◽

10.1515/eng-2020-0010 ◽

2020 ◽

Vol 10 (1) ◽

pp. 86-97 ◽

Cited By ~ 1

Author(s):

Jan Chocholac ◽

Dana Sommerauerova ◽

Jaroslava Hyrslova ◽

Tomas Kucera ◽

Roman Hruska ◽

...

Keyword(s):

Service Quality ◽

Public Transport ◽

Age Groups ◽

City Logistics ◽

Quality Factors ◽

Primary Research ◽

Sustainable City ◽

Customer Care ◽

Urban Public Transport

AbstractThe issue of sustainable city logistics has steadily been developed over the last decades. Urban public transport companies can make a significant contribution to the concept of sustainable city logistics. The customers’ perception and satisfaction regarding urban public transport companies can be associated with the increased use of their services. The preference for urban public transport reduces the use of individual car transport, which is linked to the environmental pillar of sustainability. For the customers, the level of the provided service is very important. The article is focused on the evaluation of the outcomes from the primary research concerning the service quality performed by the urban public transport companies in the Hradec-Pardubice residential agglomeration. The goal lies in identifying gaps in service quality. The method used in this article is representative primary research. The primary research was carried out in the form of structured personal interviews with a representative sample of respondents. Selected statistical methods were used to evaluate the data. The results are discussed in the context of published research studies. Research in this article found that respondents are more satisfied with the quality of services performed by the urban public transport companies, but the perception of individual service quality factors varies from one user group to another. The research also confirms a different perceptions regarding customer care and comfort by different age groups of respondents. The article implies that public transport companies should pay attention to setting fare prices for different groups of passengers.

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