Competency-based on-the-job training for aviation maintenance and inspection – a human factors approach

Human Factors and ergonomics professionals are often asked to “show” how their research has affected on-the-job human performance. They are asked to show measurable changes in human effectiveness and efficiency at work. There is always the demand for HF&E researchers to create procedures and tools that can guide non-human factors personnel to make the “right” human-centered decisions. This symposium will show and distribute such tools that have been designed and tested in an aviation maintenance environment. For over six years now, the Federal Aviation Administration Office of Aviation Medicine has conducted an extensive research program centered on human factors in aviation maintenance and inspection. The research program has earned a reputation of demonstrating a “hands-on” understanding of aviation maintenance and maintaining a close working relationship with all segments of the industry. The symposium will begin with an overview of FAA-sponsored research results applied to aviation maintenance and safety over the past six years. In the second paper the Human Factors Guide for Aviation Maintenance, completed in 1995, will be described. The third presentation will demonstrate a CD-ROM version of the Guide. The presentation shall also discuss human-computer interface issues pertinent to developing interactive multi-media information systems. The final presentation will show a multi-media software package to conduct ergonomics audits in a variety of industrial environments. The system has evolved from three years of ergonomics audit research in aviation maintenance workplaces. Each of the session presentations will demonstrate and distribute HF&E tools to session attendees.

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Providing Useful Human Factors Guidance to Aviation Maintenance Practitioners

Proceedings of the Human Factors and Ergonomics Society Annual Meeting ◽

10.1177/154193129503900116 ◽

1995 ◽

Vol 39 (1) ◽

pp. 66-70

Author(s):

Michael E. Maddox

Keyword(s):

Human Factors ◽

Research Program ◽

Development Process ◽

Consistent Finding ◽

Aviation Medicine ◽

Aviation Maintenance ◽

General Evaluation ◽

Maintenance And Inspection ◽

First Time ◽

Human Factors Research

The Aloha Airlines B-737 accident in 1989 prompted a general evaluation of aviation maintenance and inspection practices. A consistent finding from the Aloha analyses was that human-factors-related issues played a significant role in the accident. In the intervening period, the FAA Office of Aviation Medicine (AAM) has sponsored a wideranging, applied human factors research program. The Human Factors Guide for Aviation Maintenance (the Guide) is the primary vehicle for channeling the results of the AAM's research program into the aviation user community. This paper describes the development process of the Human Factors Guide for Aviation Maintenance. We include a discussion of how the existing base of research results has been made accessible and, more importantly, usable to aviation maintenance supervisors and inspectors. We also describe the considerations related to widely disseminating the information and guidance contained in the Guide. We believe this to be the first time that detailed human factors guidance from such a broad topical range has been tailored to a particular, applied, user domain.

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Human Factors Challenges in Aviation Maintenance

Proceedings of the Human Factors Society Annual Meeting ◽

10.1177/154193129203600121 ◽

1992 ◽

Vol 36 (1) ◽

pp. 82-86 ◽

Cited By ~ 6

Author(s):

William T. Shepherd

Keyword(s):

Human Factors ◽

Broad Spectrum ◽

Research Program ◽

Aircraft Maintenance ◽

Vice Presidents ◽

Aviation Medicine ◽

Aviation Maintenance ◽

The Past ◽

Air Carrier ◽

Maintenance And Inspection

The FAA Office of Aviation Medicine has been conducting a research program for the past two years dealing with human factors issues in aircraft maintenance and inspection. As part of this program a series of workshops have been held with participation of a broad spectrum of air carrier industry representatives. These representatives, ranging from hanger floor technicians to vice - presidents, have identified a series of issues or challenges which present their most formidable human factors problems. The FAA research program has been designed to address these challenges. This paper describes five of these challenges and offers guidance on methods for dealing with them.

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English Linguistic Competencies Formation through Specially Designed Border Guards’ Practical Training

Arab World English Journal ◽

10.24093/awej/vol12no2.33 ◽

2021 ◽

Vol 12 (2) ◽

pp. 479-495

Author(s):

Maiia Karpushyna ◽

Ihor Bloshchynskyi ◽

Ivanna Shumylo ◽

Ilona Isaieva ◽

Olha Mysechko

Keyword(s):

Higher Education ◽

Job Training ◽

Theory And Practice ◽

Task Completion ◽

Practical Training ◽

Ministry Of Education ◽

Education Standards ◽

Competency Based ◽

On The Job Training ◽

Representative Work

The current study inquires about the cadets’ practical training in their primary positions as interpreters/translators. The research is focused on efficient on-the-job training and its organizational procedures for the competence and competency-based approaches. The aim of the practical training of the cadets who study by Philology specialty is to apply English as a foreign language in service situations concerning language immersion and translating issues in the law-enforcement sphere. Needs analysis conducted by the Foreign Languages Department instructors testified to the great significance of the on-the-job training. The Academy’s graduates were interviewed to specify the duties and skills required for their job performance and reveal the gaps in the academic study of the cadets by Philology specialty. For this reason, practical training in linguistics was developed to bring theory and practice together, to improve and foreground the theoretical knowledge through true-to-life task completion. Competencies analysis was made concerning higher education standards by specialty 035 Philology for the first (Bachelor’s) level of higher education established by the Ministry of Education and Science of Ukraine, and the relevant ones were selected. Twenty-two cadets of the Academy have undergone practical training in their would-be primary positions. It is expected that the cadets will be provided with relevant experience in the position of an interpreter/translator of the Division of International Cooperation and Border Representative Work and get essential links to the content of the future service. The consequent research will concern the practical training results verification based on their defense presentation assessment.

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Electronic Ergonomic Audit System for Maintenance and Inspection

Proceedings of the Human Factors and Ergonomics Society Annual Meeting ◽

10.1177/154193129503900118 ◽

1995 ◽

Vol 39 (1) ◽

pp. 75-78 ◽

Cited By ~ 3

Author(s):

Gopinath Meghashyam

Keyword(s):

New York ◽

User Interface ◽

Human Factors ◽

Performance Enhancement ◽

Federal Aviation Administration ◽

Inference Engine ◽

Reference Database ◽

Aviation Maintenance ◽

Scientific Corporation ◽

Maintenance And Inspection

This paper describes an ergonomic auditing software system, one of the tools used for performance enhancement of aircraft inspectors. This tool was developed at Galaxy Scientific Corporation, in cooperation with the State University of New York at Buffalo, for the Federal Aviation Administration (FAA). The purpose of the development task was to integrate a variety of ergonomic audit tools into a comprehensive package. This ergonomic auditing system called “ERgoNomic Assessment Program” (or ERNAP), carries out an ergonomic evaluation for maintenance and inspection operations. ERNAP can also be used to help designers build ergonomically efficient procedures and systems. ERNAP evaluates existing/proposed tasks and setups in the application of human factors/ergonomic principles, and suggests ergonomic interventions. The package consists of a user interface, an inference engine, a printing module, and a reference database. The user interface supports user learning, helps guide the user through the steps, describes the less familiar ergonomic principles, allows the user to access on-line help, and is simple to use. The inference engine evaluates the user inputs based on the reference database and different models of analysis. This package maintains consistency with the Human Factors Guide for Aviation Maintenance which is reported within this session.

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Human Factors and Ergonomics in Maintenance and Inspection Symposium Abstract

Proceedings of the Human Factors and Ergonomics Society Annual Meeting ◽

10.1177/154193129403800119 ◽

1994 ◽

Vol 38 (1) ◽

pp. 100-100

Author(s):

William T. Shepherd

Keyword(s):

Human Factors ◽

Research Program ◽

Research Priorities ◽

Aviation Industry ◽

National Plan ◽

Aviation Maintenance ◽

Human Factors And Ergonomics ◽

Symposium Abstract ◽

The World ◽

Maintenance And Inspection

In 1991 the National Plan for Aviation Human Factors was published. The plan proposed a variety of research priorities for the nation's aviation industry and government entities. The FAA Office of Aviation Medicine has been conducting a research program to address the Aviation Maintenance topics identified as significant in the National Plan. The resultant research program has been recognized as the most significant maintenance-oriented human factors study in the world.

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English Linguistic Competencies Formation through Specially Designed Border Guards’ Practical Training

10.31235/osf.io/p6ab4 ◽

2021 ◽

Author(s):

Maiia Karpushyna ◽

Ihor Bloshchynskyi ◽

Ivanna Shumylo ◽

Ilona Isaieva ◽

Olha Mysechko

Keyword(s):

Higher Education ◽

Job Training ◽

Theory And Practice ◽

Task Completion ◽

Practical Training ◽

Ministry Of Education ◽

Education Standards ◽

Competency Based ◽

On The Job Training ◽

Representative Work

The current study inquires about the cadets’ practical training in their primary positions as interpreters/translators. The research is focused on efficient on-the-job training and its organizational procedures for the competence and competency-based approaches. The aim of the practical training of the cadets who study by Philology specialty is to apply English as a foreign language in service situations concerning language immersion and translating issues in the law-enforcement sphere. Needs analysis conducted by the Foreign Languages Department instructors testified to the great significance of the on-the-job training. The Academy’s graduates were interviewed to specify the duties and skills required for their job performance and reveal the gaps in the academic study of the cadets by Philology specialty. For this reason, practical training in linguistics was developed to bring theory and practice together, to improve and foreground the theoretical knowledge through true-to-life task completion. Competencies analysis was made concerning higher education standards by specialty 035 Philology for the first (Bachelor’s) level of higher education established by the Ministry of Education and Science of Ukraine, and the relevant ones were selected. Twenty-two cadets of the Academy have undergone practical training in their would-be primary positions. It is expected that the cadets will be provided with relevant experience in the position of an interpreter/translator of the Division of International Cooperation and Border Representative Work and get essential links to the content of the future service. The consequent research will concern the practical training results verification based on their defense presentation assessment.

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Human Factors in Aviation Maintenance and Inspection: Research Responding to Safety Demands of Industry

Proceedings of the Human Factors and Ergonomics Society Annual Meeting ◽

10.1177/154193129503900115 ◽

1995 ◽

Vol 39 (1) ◽

pp. 61-65 ◽

Cited By ~ 2

Author(s):

William T. Shepherd ◽

William B. Johnson

Keyword(s):

Research And Development ◽

Human Factors ◽

Human Performance ◽

Federal Aviation Administration ◽

Working Relationship ◽

Aviation Medicine ◽

Aviation Maintenance ◽

Pragmatic Research ◽

Scientific Principles ◽

Maintenance And Inspection

For over five years the Federal Aviation Administration has conducted extensive research and development to enhance human performance and safety in aircraft maintenance and inspection. Directed by the Office of Aviation Medicine(AAM) the program has engaged in pragmatic research capitalizing on basic scientific principles and a thorough working relationship with all levels of aviation maintenance practitioners. This paper describes a few of the example research products that are currently promoting safety and efficiency in maintenance applications worldwide.

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