scholarly journals A FORMALISATION APPROACH FOR COLLABORATIVE USER EXPERIENCE DESIGN

2020 ◽  
Vol 1 ◽  
pp. 947-956 ◽  
Author(s):  
D. Kerpen ◽  
J. Conrad ◽  
D. Wallach
Keyword(s):  
User Experience ◽  
Design Theory ◽  
Process Model ◽  
Design Thinking ◽  
Product Development Process ◽  
Agile Development ◽  
Experience Design ◽  
User Experience Design ◽  
Design Theory And Methodology ◽  
Product And Process

AbstractWe propose to combine Collaborative User Experience Design (CUXD) projects with the integrated product and process modelling theory CPM/PDD to formalise the CUXD process model. CPM/PDD is discussed as a Design Theory and Methodology (DTM) to describe a product as well as the product development process based on a clear distinction of characteristics and properties. CUXD is presented as a cross-disciplinary, human-centred development model. It focuses on team collaboration, relates to concepts of Design Thinking, Agile Development as well as Lean UX and it highlights user experience metrics.

scholarly journals Perancangan User Experience Pada Aplikasi Mobile HomeCare Rumah Sakit Semen Gresik Menggunakan Metode Design Thinking

2021 ◽  
Vol 8 (5) ◽  
pp. 1057
Author(s):  
Fara Regina Isadora ◽  
Buce Trias Hanggara ◽  
Yusi Tyroni Mursityo
Keyword(s):  
Health Services ◽  
User Experience ◽  
Design Thinking ◽  
Health Workers ◽  
Mean Value ◽  
Design Solution ◽  
Experience Design ◽  
User Experience Design ◽  
Number Of Patients ◽  
Experience Questionnaire

<p class="Abstrak">Rumah Sakit Semen Gresik merupakan fasilitas kesehatan yang ada di Kabupaten Gresik dengan akreditasi tingkat paripurna. Rumah Sakit Semen Gresik di kondisi pandemi saat ini mengalami penurunan jumlah pasien dan pendapatan, sehingga Rumah Sakit Semen Gresik berencana untuk menghadirkan layanan kesehatan yang dapat dilakukan di rumah menggunakan aplikasi untuk memudahkan pasien dalam mendapatkan layanan Kesehatan tanpa datang ke rumah sakit. Aplikasi yang dibangun harus memberikan kenyamanan saat digunakan oleh pengguna, maka dari itu perlu adanya rancangan <em>user experience. Design thinking </em>merupakan metode yang digunakan untuk merancang <em>user experience </em>pada aplikasi HomeCare dengan mendefinisikan permasalahan serta memberikan solusi desain yang dapat menyelesaikan permasalahan tersebut. Solusi desain selanjutnya diuji menggunakan <em>user experience questionnaire </em>(UEQ) untuk mengetahui apakah solusi desain yang dirancang sudah menyelesaikan permasalahan yang dialami oleh calon pengguna. Hasil dari pengujian menggunakan UEQ yaitu, untuk aplikasi HomeCare dengan pengguna pasien memiliki nilai <em>mean</em> tiap skala UEQ yang berada pada kategori positif dengan semua skala UEQ berada pada kategori baik kecuali skala <em>dependability </em>yang berada pada kategori sangat baik, sedangkan untuk aplikasi HomeCare Giver dengan pengguna tenaga kesehatan memiliki nilai <em>mean</em> tiap skala UEQ yang juga berada pada kategori positif dengan semua skala UEQ berada pada kategori baik kecuali skala <em>attractiveness </em>dan <em>novelty </em>yang berada pada kategori sangat baik<em>. </em>Sehingga aplikasi HomeCare dan HomeCare Giver memiliki rancangan <em>user experience </em>yang baik.</p><p class="Abstrak"><em><strong>Abstract</strong></em></p><p class="Judul2"><em>Semen Gresik Hospital is a health facility in Gresik Regency </em><em>with a paripurna level of accreditation</em><em>. Semen Gresik Hospital in a pandemic condition is currently experiencing a decrease in the number of patients, so that Semen Gresik Hospital plans to provide health services that can be done at home using an application to make it easier for patients to get health services without coming to the hospital. Applications that are built must provide comfort when used by users, therefore there is a need for a user experience design. Design thinking is a method used to design user experiences on the HomeCare application by defining problems and providing design solutions that can solve these problems. The design solution is then tested using a user experience questionnaire (UEQ) to find out whether the design solution designed has resolved the problems experienced by potential users. The results of the test using UEQ are, for the HomeCare application whose users are patient, the mean value of each UEQ scale is in the positive category with all UEQ scales in the good category except for the dependability scale which is in the very good category, while for the HomeCare Giver application whose the users are health workers, has a mean value of each UEQ scale which is also in the positive category with all UEQ scales in the good category except the attractiveness and novelty scales which are in the very good category. This can be concluded that HomeCare and HomeCare Giver applications have a good user experience design.</em></p><p class="Abstrak"><em><strong><br /></strong></em></p>

Design Thinking and Agility in Digital Production: The Key Role of User Experience Design

2021 ◽  
pp. 1-15
Author(s):  
Mourad Chouki ◽  
Brigitte Borja de Mozota ◽  
Andreas Kallmuenzer ◽  
Sascha Kraus ◽  
Marina Dabic
Keyword(s):  
User Experience ◽  
Design Thinking ◽  
Experience Design ◽  
User Experience Design ◽  
Digital Production

scholarly journals User Experience Design Of Mobile Charity Application Using Design Thinking Method

SISFOTENIKA ◽  
2020 ◽  
Vol 11 (1) ◽  
pp. 26
Author(s):  
Nadia Aulia ◽  
Septi Andryana ◽  
Aris Gunaryati
Keyword(s):  
User Experience ◽  
Design Thinking ◽  
Experience Design ◽  
User Experience Design

scholarly journals Integrating Scrum development process with UX design flow

2020 ◽  
Vol 9 (6) ◽  
pp. 2630-2636
Author(s):  
Nora Khaled Al Ghanmi ◽  
Nor Shahida Mohd Jamail
Keyword(s):  
Software Development ◽  
User Experience ◽  
Process Model ◽  
Development Process ◽  
Process Integration ◽  
Development Project ◽  
Design Flow ◽  
Agile Development ◽  
User Experience Design ◽  
Ux Design

Nowadays, Agile software development practices are being widely adapted all over the world. Scrum is one of the most known Agile models, it satisfies the business needs and put the main focus on the product. One common challenge for the development of customer-facing products is having a good user experience. This paper presents integrating Scrum development process with user experience design flow. In this study, papers relating to the topic of user experience (UX) process integration with Agile development process, how to measure it and how to improve it, from the year 2010 onwards are reviewed. This is to identify how organizations can integrate UX design flow and Scrum development and get the benefits of both. The conducted review identifies a number of limitations in the existing integrations efforts. A proposed process model to resolve these limitations is presented. Along with our experience in implementing it on an ongoing software development project. The results of applying this process, its impact on the project outcomes quality and the employees’ satisfaction with the process are discussed. The goal of this study is to aid organizations in integrating UX design into their development process. 

Extending Design Thinking, Content Strategy, and Artificial Intelligence into Technical Communication and User Experience Design Programs: Further Pedagogical Implications

2022 ◽  
pp. 004728162110725
Author(s):  
Jason Tham ◽  
Tharon Howard ◽  
Gustav Verhulsdonck
Keyword(s):  
Artificial Intelligence ◽  
User Experience ◽  
Professional Practice ◽  
Technical Communication ◽  
Design Thinking ◽  
Experience Design ◽  
User Experience Design ◽  
Ux Design ◽  
Content Strategy ◽  
Communication Pedagogy

This article follows up on the conversation about new streams of approaches in technical communication and user experience (UX) design, i.e., design thinking, content strategy, and artificial intelligence (AI), which afford implications for professional practice. By extending such implications to technical communication pedagogy, we aim to demonstrate the importance of paying attention to these streams in our programmatic development and provide strategies for doing so.

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