Effects of coworker's idiosyncratic deals on witness's creative process engagement: roles of responsibility for change and perceived exploitative leadership

2021 ◽  
pp. 1-21
Author(s):  
Jie Huang ◽  
Chunyong Tang

Abstract Emerging research in the idiosyncratic deals literature is to examine its negative effects. Thus far, much remains unknown about how and when idiosyncratic deals are associated with employee creative process engagement. Invoking fairness heuristic theory and trait activation theory, we propose and test a model that coworker's idiosyncratic deals have a negative association with witness's creative process engagement through psychological contract violation. Furthermore, we theorize and test the combination of the responsibility for change and perceived exploitative leadership as important boundary conditions, associate interact with coworker's idiosyncratic deals to strengthen the positive impact on psychological contract violation, thereby reducing witness's creative process engagement. We use two time-lagged studies to provide support for these mediation and moderation effects, and also discuss the theoretical and practical implications of these findings.

2020 ◽  
Vol 12 (2) ◽  
pp. 630 ◽  
Author(s):  
Hongyan LIU ◽  
Jinglan Yang ◽  
Xiaoxi Chen

Customer citizenship behaviours are important for a sustainable customer-brand relationship, yet little is known about the effect of psychological contract breach on citizenship behaviours. From the perspective of psychological contract theory, this research examined the impact of psychological contract breaches on customer citizenship behaviours through the mediating mechanism of psychological contract violation in the customer-brand relationship. Experiments were used to assess the effect of two types of psychological contract breaches on customer citizenship behaviours. The results show that the negative effect of a relational contract breach differs between the dimensions of citizenship behaviours. A relational contract breach has direct and indirect negative effects on recommendation behaviours and helping behaviours, but it does not affect voice behaviours. A transactional contract breach directly and negatively influences recommendation behaviours, but it has no effect on voice behaviours. A transactional contract breach indirectly increases helping behaviours through psychological contract violation. Psychological contract violation partially mediates the effect of a transactional contract breach on customer recommendation behaviours and fully mediates the effect of a relational contract breach on helping behaviours. These findings generate managerial implications for firms aiming to maintain sustainable customer-brand relationships.


2020 ◽  
Vol 85 (1) ◽  
Author(s):  
F. D. Orton ◽  
B.J. Linde ◽  
C. S. Jonker

Although individuals who experience a vocational calling tend to be less receptive to psychological distress causing burnout, depression and turnover the prevalence of these cases are on the rise among religious ministers. This hitherto unexplained phenomenon is investigated in this study by exploring psychological contract violation experience with religious ministers in South Africa. A total of 11 participants were interviewed using a narrative approach, forming a qualitative study exploring the content of calling, expectations created by calling in reaction to it and the perceived violation of these expectations in the vocational setting. The result indicates that religious ministers do indeed experience psychological contract violation that leads to a host of negative effects. Opsomming: ‘n Ondersoek na psigologiese kontrak skending- en roeping ervaring by geestelike leiers. Alhoewel individue wat ‘n roeping ervaar die geneigdheid het om minder vatbaar te wees vir psigologiese stress wat uitbranding, depressie en omkeer-intensie voorafgaan, is daar ‘n toenemend hoër voorkoms hiervan by geestelike leiers. Hierdie onverklaarde fenomeen word in hierdie studie ondersoek deur psigologiese kontrak verbreking ervarings onder geestelike leiers in Suid Afrika te ondersoek. ‘n Totaal van 11 deelnemers is by wyse van narratiewe onderhoude ondervra om ‘n kwalitatiewe studie te doen wat die inhoud van roeping, verwagtinge vanuit die roeping en beleefde skending van hierdie verwagtinge in die loopbaankonteks te ondersoek. Die resultaat dui daarop dat geestelike leiers wel psigologiese kontrak skending ervaar wat negatiewe gevolge inhou.


Author(s):  
Huseyin Arasli ◽  
Hasan Evrim Arici ◽  
Nagihan Çakmakoğlu Arici

The multilevel investigation examines the impacts of favouritism on non-beneficiaries’ turnover intention by focusing on the mediating role of psychological contract violation and the moderating roles of job insecurity climate and authentic leadership in family firms. Congruent with the theories of relative deprivation, belongingness, and social identity, this paper is among the first to propose and empirically examine how and when favouritism leads to higher or lower turnover intention in family firms. Having utilized time-lagged data from 576 non-beneficiaries who came from 101 work groups in 48 family firms in Turkey, our findings support the following: the significance of favouritism by demonstrating that non-beneficiaries’ turnover intentions are higher in family firms when they perceive favouritism to be high; favouritism in family firms positively influences psychological contract violation; psychological contract violation acts as a mediator of the association between favouritism and non-beneficiaries’ turnover intention; and both job insecurity climate and AL act as moderators of the relationship between favouritism and turnover intention. The theoretical and practical contributions of these findings are discussed.


2019 ◽  
Vol 31 (2) ◽  
pp. 241-261
Author(s):  
Chen Hai-Ming ◽  
Lan Li-Chi ◽  
Chiu Tao-Sheng ◽  
Fang Chen-Ling

Purpose This paper aims to explore the impact of corporate social responsibility and hypocrisy on the relationship among psychological contract violation, trust and perceived betrayal. Design/methodology/approach This study used purposive sampling and selected students in Taiwan as the research participants. The theory of psychological contract violation and consumer awareness process in violation hypocrisy on psychological contract violation were used to investigate the effect of its impact on trust and perceived betrayal. Then, the moderating effect of social responsibility and hypocritical on trust, and the mediating effect of trust between psychological contract violation and perceived betrayal were analyzed. Findings The results indicated that hypocrisy had a significant and negative impact on psychological contract violation toward trust; hypocrisy had a significantly positive impact on psychological contract violation toward perceived betrayal; trust had a significantly negative impact on perceived betrayal; perceived betrayal had a significantly positive impact on both direct and indirect revenges; trust had a mediating effect between hypocrisy toward psychological contract violation and perceived betrayal; and higher hypocrisy would produce a stronger effect through trust on the relationships between hypocrisy toward psychological contract violation and perceived betrayal. Originality/value Perception of consumers would differ whenever there were failures of service recovery occurred; especially, stronger betrayal feeling would be perceived with the companies who emphasized social responsibility and did not carry out what they should do. Research results could be references for companies whom advertising and praising social responsibility.


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