Emotional labour and successful ageing in the workplace among older Chinese employees

2012 ◽  
Vol 33 (6) ◽  
pp. 1036-1051 ◽  
Author(s):  
FRANCIS CHEUNG ◽  
ANISE M. S. WU
Keyword(s):  
Job Satisfaction ◽  
Structural Equation ◽  
Hong Kong Chinese ◽  
Successful Ageing ◽  
Surface Acting ◽  
Emotional Labour ◽  
Equation Modelling ◽  
Chinese Workers ◽  
Older Chinese ◽  
The Relationship

ABSTRACTIn this study, we examined the relationship between emotional labour and successful ageing among older Hong Kong Chinese workers. We also investigated whether job satisfaction mediated the association between emotional labour and successful ageing in the workplace. Results show that deep acting was positively related to successful ageing in the workplace, whereas surface acting was negatively related to the same. Structural equation modelling shows that job satisfaction partially mediated the association between emotional labour and successful ageing in the workplace. The limitations of the study and further recommendations are also discussed.

scholarly journals INVESTIGATING THE ROLE OF JOB SATISFACTION: DOES IT ACT AS A MODERATOR OR MEDIATOR BETWEEN ORGANIZATIONAL IDENTIFICATION AND WORK ENGAGEMENT?

2019 ◽  
Vol 6 (4) ◽  
Author(s):  
Sevcan KILIÇ AKINCI
Keyword(s):  
Job Satisfaction ◽  
Work Engagement ◽  
Social Identity Theory ◽  
Organizational Identification ◽  
Structural Equation ◽  
Mediating Effect ◽  
Business Units ◽  
Equation Modelling ◽  
The Relationship

This study extends Social Identity Theory by examining the link between organizational identification (OI) and work engagement (WE) through enhanced job satisfaction (JS) and testing it in a non-US environment, which makes contribution to the literature. The study was conducted on a large sample (527) of Turkish blue and white-collar employees from business units of 15 independent companies from 10 different industry types and data was analyzed with Structural Equation Modelling. The results showed that organizational identification is positively related with work engagement. Job satisfaction did not moderate the relationship between OI and WE, but it mediated 54 % of the effect of OI and thus, confirmed the applicability of Social Identitiy Theory in a Turkish context. Results revealed that a sense of identification may be a precondition for work engagement; but it is the mediating effect of job satisfaction, which enhances this relationship.

scholarly journals Effect of Work Overload on Job Satisfaction Through Burnout

2021 ◽  
Vol 25 (1) ◽  
pp. 56
Author(s):  
Sofia Prima Dewi, Merry Susanti, Sufiyati, Cokki
Keyword(s):  
Job Satisfaction ◽  
Structural Equation ◽  
Partial Least Square ◽  
Least Square ◽  
Work Overload ◽  
Equation Modelling ◽  
Negative Effect ◽  
Convenience Sampling ◽  
The Relationship ◽  
Positive Effect

The current study proposes to search the relationship between work overload, burnout, and job satisfaction for lecturers. The questionnaires were distributed among 69 lecturers at the faculty of economics and business using convenience sampling. Data were processed using Partial Least Square-Structural Equation Modelling (PLS-SEM). The finding indicates that work overload has a positive effect on burnout, but work overload and burnout do not have a negative effect on job satisfaction.

Service climate and employee well being in higher education

2008 ◽  
Vol 14 (2) ◽  
pp. 155-167 ◽  
Author(s):  
Angela Martin
Keyword(s):  
Job Satisfaction ◽  
Structural Equation ◽  
Well Being ◽  
Future Research ◽  
Service Climate ◽  
University Staff ◽  
Stakeholder Relationships ◽  
Equation Modelling ◽  
Psychological Dysfunction ◽  
The Relationship

AbstractA growing emphasis on the discourse of ‘student as customer’ has increased the salience of the concept of service climate in universities and anecdotal evidence suggests that this may have placed increased pressure on staff. This study investigated the relationship between service climate and psychological well being in a sample of 340 university staff. Questionnaire data was analysed using structural equation modelling showed that a positive service climate was negatively related to job-induced tension and positively related to job satisfaction. Job-induced tension also mediated the effects of service climate on psychological dysfunction and job satisfaction. Implications for management of university stakeholder relationships and directions for future research are discussed.

Emotional demands, emotional labour and occupational outcomes in school principals

2016 ◽  
Vol 45 (3) ◽  
pp. 484-502 ◽  
Author(s):  
Aimee Maxwell ◽  
Philip Riley
Keyword(s):  
Job Satisfaction ◽  
Structural Equation ◽  
Inverse Relationship ◽  
School Principals ◽  
Educational Leaders ◽  
Full Time ◽  
Surface Acting ◽  
Emotional Labour ◽  
Service Staff ◽  
Emotional Demands

Most research into emotional labour is focussed on front-line service staff and health professionals, in short-term interactions. Little exists exploring the emotional labour involved in repeated on-going interactions by educational leaders with key stakeholders. This study explored the relationships between emotional demands, three emotional labour facets, burnout, wellbeing and job satisfaction in 1320 full-time school principals. Principals displayed significantly higher scores on emotional demands at work, burnout and job satisfaction, and significantly lower wellbeing scores than the general population. Structural equation modelling revealed that emotional demands predicted the elevated use of all emotional labour strategies. Surface Acting-Hiding emotions had an inverse relationship with burnout, wellbeing and job satisfaction. Surface Acting-Faking emotions had an inverse relationship with job satisfaction. Deep Acting demonstrated no significant associations with outcome variables. The findings of this study extend the current literature on the effects of emotional labour. The study also extends understanding about the separate effects of the facets of emotional labour, which will aid in the development of interventions to reduce high levels of burnout reported by educational leaders.

Service climate and employee well being in higher education

2008 ◽  
Vol 14 (2) ◽  
pp. 155-167 ◽  
Author(s):  
Angela Martin
Keyword(s):  
Job Satisfaction ◽  
Structural Equation ◽  
Well Being ◽  
Future Research ◽  
Service Climate ◽  
University Staff ◽  
Stakeholder Relationships ◽  
Equation Modelling ◽  
Psychological Dysfunction ◽  
The Relationship

AbstractA growing emphasis on the discourse of ‘student as customer’ has increased the salience of the concept of service climate in universities and anecdotal evidence suggests that this may have placed increased pressure on staff. This study investigated the relationship between service climate and psychological well being in a sample of 340 university staff. Questionnaire data was analysed using structural equation modelling showed that a positive service climate was negatively related to job-induced tension and positively related to job satisfaction. Job-induced tension also mediated the effects of service climate on psychological dysfunction and job satisfaction. Implications for management of university stakeholder relationships and directions for future research are discussed.

scholarly journals Does transformational leadership encourage organizational commitment?

2021 ◽  
Vol 6 (03) ◽  
pp. 123-132
Author(s):  
Roby Sambung ◽  
Ricky Kristiawan ◽  
Olivia Winda Ony Panjaitan
Keyword(s):  
Job Satisfaction ◽  
Transformational Leadership ◽  
Organizational Commitment ◽  
Structural Equation Modelling ◽  
Structural Equation ◽  
Civil Servants ◽  
Equation Modelling ◽  
The Relationship ◽  
Modelling Approach

This study aims to determine whether job satisfaction mediates the relationship between transformational leadership and the organizational commitment of civil servants. A structural equation modelling approach was used to test the collected data with a sample of 51 respondents. The results show that job satisfaction can mediate the relationship between transformational leadership and organizational commitment.

scholarly journals Work satisfaction of municipality employees while performing duties under the conditions of limited financial resources

2016 ◽  
Vol 5 (3) ◽  
pp. 39-46 ◽  
Author(s):  
Molefe Jonathan Maleka ◽  
Thulani Bhuti Skosana ◽  
Josiah Patrick Lekgothoana
Keyword(s):  
Job Satisfaction ◽  
Structural Equation ◽  
Positive Emotions ◽  
Middle Managers ◽  
Jel Classification ◽  
Supervisory Support ◽  
Senior Managers ◽  
Equation Modelling ◽  
Confirmatory Factor ◽  
The Relationship

The purpose of the study on which this article reports is to use affective events theory as a theoretical framework to develop a model that could be used by municipal supervisors to create an environment conducive to working. The study comprised 227 non-management, middle managers and senior managers in a municipality. Confirmatory factor analysis (CFA) and structural equation modelling (SEM) were used to analyze the data. There was a low negative correlation between supervisory support and job satisfaction. It was also found that positive emotions mediated the relationship between supervisory support, participation and job satisfaction. Keywords: autonomy, job satisfaction, positive emotions, participation, supervisory support, work overload. JEL Classification: J38, L29

scholarly journals INVESTIGATING THE ROLE OF JOB SATISFACTION: DOES IT ACT AS A MODERATOR OR MEDIATOR BETWEEN ORGANIZATIONAL IDENTIFICATION AND WORK ENGAGEMENT?

2019 ◽  
Vol 6 (4) ◽  
pp. 1322-1335
Author(s):  
Sevcan KILIÇ AKINCI
Keyword(s):  
Job Satisfaction ◽  
Work Engagement ◽  
Social Identity Theory ◽  
Organizational Identification ◽  
Structural Equation ◽  
Mediating Effect ◽  
Business Units ◽  
Equation Modelling ◽  
The Relationship

This study extends Social Identity Theory by examining the link between organizational identification (OI) and work engagement (WE) through enhanced job satisfaction (JS) and testing it in a non-US environment, which makes contribution to the literature. The study was conducted on a large sample (527) of Turkish blue and white-collar employees from business units of 15 independent companies from 10 different industry types and data was analyzed with Structural Equation Modelling. The results showed that organizational identification is positively related with work engagement. Job satisfaction did not moderate the relationship between OI and WE, but it mediated 54 % of the effect of OI and thus, confirmed the applicability of Social Identitiy Theory in a Turkish context. Results revealed that a sense of identification may be a precondition for work engagement; but it is the mediating effect of job satisfaction, which enhances this relationship.

Linking Organizational Justice to Organizational Commitment Among Nigerian Police Officers

2021 ◽  
pp. 009385482110361
Author(s):  
Ivan Y. Sun ◽  
Yuning Wu ◽  
Smart E. Otu ◽  
Gilbert C. Aro ◽  
Ikechukwu Charles Akor ◽  
...  
Keyword(s):  
Job Satisfaction ◽  
Organizational Commitment ◽  
Organizational Justice ◽  
Police Officers ◽  
Structural Equation ◽  
Equation Modeling ◽  
Future Research ◽  
African Countries ◽  
Mediating Mechanisms ◽  
The Relationship

Organizational commitment is an imperative aspect of occupational attitudes as it signals employees’ willingness to stay with their organization and effectively achieve collective goals. Although recent studies have assessed factors influencing police officers’ organizational commitment, very little is known about the antecedents of police commitment in African countries. Based on a survey of Nigerian police officers, the study assesses the linkage between organizational justice and organizational commitment directly and indirectly through organizational trust and job satisfaction. Structural equation modeling (SEM) indicates that the relationship between organizational justice and organizational commitment is principally indirect through the mediating mechanisms of supervisory trustworthiness and job satisfaction. Officers who express greater organizational justice report higher trust in their management and supervisors and, subsequently, stronger job satisfaction, leading to higher organizational commitment. Implications for future research and policy are discussed.

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