Elderly patients' satisfaction with doctor visits does not necessarily indicate quality of care

2000 ◽  
Keyword(s):  
Quality Of Care ◽  
Elderly Patients ◽  
Patients Satisfaction ◽  
Doctor Visits

scholarly journals Timeliness and Quality of Care for Elderly Patients With Acute Myocardial Infarction Under Health Maintenance Organization vs Fee-for-Service Insurance

1999 ◽  
Vol 159 (17) ◽  
pp. 2013 ◽  
Author(s):  
Stephen B. Soumerai ◽  
Thomas J. McLaughlin ◽  
Jerry H. Gurwitz ◽  
Steven Pearson ◽  
Cindy L. Christiansen ◽  
...  
Keyword(s):  
Myocardial Infarction ◽  
Acute Myocardial Infarction ◽  
Quality Of Care ◽  
Elderly Patients ◽  
Health Maintenance Organization ◽  
Fee For Service ◽  
Health Maintenance

scholarly journals Assessment Patients’ Satisfaction Related on Quality of Care: A Cross-sectional Descriptive Study

2017 ◽  
Vol 5 (4) ◽  
pp. 1-8
Author(s):  
Mohammad Heidari ◽  
Hossein Pour ◽  
Reza Norouzzadeh ◽  
Ezgi Temel ◽  
Büşra Şahin
Keyword(s):  
Quality Of Care ◽  
Descriptive Study ◽  
Cross Sectional ◽  
Patients Satisfaction

scholarly journals Physician specialty and quality of care for elderly patients hospitalized with heart failure

2002 ◽  
Vol 39 ◽  
pp. 458
Author(s):  
JoAnne M. Foody ◽  
Saif S. Rathore ◽  
Yongfei Wang ◽  
Frederick A. Masoudi ◽  
Edward P. Havranek ◽  
...  
Keyword(s):  
Heart Failure ◽  
Quality Of Care ◽  
Elderly Patients ◽  
Physician Specialty

An evaluation of the quality of care for elderly patients undergoing major abdominal surgery

2007 ◽  
Vol 205 (3) ◽  
pp. S40 ◽  
Author(s):  
Marcia L. McGory ◽  
Paul Shekelle ◽  
Arlene Fink ◽  
Michael Leonardi ◽  
Janak Parikh ◽  
...  
Keyword(s):  
Quality Of Care ◽  
Abdominal Surgery ◽  
Elderly Patients ◽  
Major Abdominal Surgery

Quality of Care for Acute Myocardial Infarction in Elderly Patients with Alcohol-Related Diagnoses

2006 ◽  
Vol 30 (1) ◽  
pp. 70-75 ◽  
Author(s):  
David A. Fiellin ◽  
Patrick G. O'Connor ◽  
Yongfei Wang ◽  
Martha J. Radford ◽  
Harlan M. Krumholz
Keyword(s):  
Myocardial Infarction ◽  
Acute Myocardial Infarction ◽  
Quality Of Care ◽  
Elderly Patients

scholarly journals Patients’ satisfaction with quality of care in general hospitals in Ebonyi State, Nigeria, using SERVQUAL theory

2020 ◽  
Vol 8 ◽  
pp. 205031212094512
Author(s):  
MaryJoy Umoke ◽  
Prince Christian Ifeanachor Umoke ◽  
Ignatius O Nwimo ◽  
Chioma Adaora Nwalieji ◽  
Rosemary N Onwe ◽  
...  
Keyword(s):  
Quality Of Care ◽  
Health Workers ◽  
Health Sector ◽  
Sampling Technique ◽  
Healthcare Facility ◽  
Cluster Sampling ◽  
Cross Sectional ◽  
General Hospitals ◽  
Patients Satisfaction

Background: Patient satisfaction is an essential parameter in the assessment of quality of care and healthcare facility performance. Objective: To investigate patients’ satisfaction with quality of care in general hospitals in Ebonyi State, South East, Nigeria, using the SERVQUAL. Methods: A cross-sectional descriptive study design was employed on a sample of 400 patients using a 27-item structured open-ended patients’ satisfaction questionnaire with a multi-stage cluster sampling technique. Patients included in the study were those who must have come for an outpatient clinic within the period, be 18 years and above, and those who gave consent to participate. Of 400 questionnaires administered, 396 (99%) were retrieved. SPSS version 20 was used for data analysis. Descriptive statistics, such as frequencies, percentages, mean score ( x), and standard deviation, were employed for interpretation. Results: Out of 396 patients, 156 (39.4%) were male and 240 (60.6%) were females. Most patients were 18–39 years (233 (58.8%)), had secondary education (139 (35.1%)), married (221 (55.8%)), earned <18,000 (170(42.9%)), and were traders (136 (34.3%)). Patients were satisfied with tangibility (2.57 ± 0.99) and reliability (2.84 ± 0.95) and very satisfied with responsiveness (3.06 ± 0.63), assurance (3.07 ± 0.63), and empathy (3.12 ± 0.57). Conclusions: Patients were satisfied with the quality of care. However, satisfaction was highest with empathy and lowest with tangibility. Thus, managers should focus their quality improvement efforts on areas of the neat appearance of health workers, waiting facilities for attendants and patients, and hygienic conditions at the hospital. Also, biannual assessment of patients’ satisfaction should be done and the results generated use judiciously to provide a platform for health sector reform.

scholarly journals Emergency care units and dimensions of accessibility to health care for the elderly

2018 ◽  
Vol 71 (suppl 2) ◽  
pp. 811-817 ◽  
Author(s):  
Giovana Aparecida de Souza Scolari ◽  
Leidyani Karina Rissardo ◽  
Vanessa Denardi Antoniassi Baldissera ◽  
Lígia Carreira
Keyword(s):  
Primary Care ◽  
Health Care ◽  
Quality Of Care ◽  
Elderly Patients ◽  
Emergency Care ◽  
Elderly Population ◽  
The Elderly ◽  
Care For The Elderly ◽  
Emergency Care Units

ABSTRACT Objective: to understand the conception of the elderly and their caregivers about the accessibility to health mediated by the service in Emergency Care Units. Methodo: a qualitative study conducted with 25 elderly patients and caregivers at Emergency Care Units in a city of Paraná, using Grounded Theory as a methodological reference. Results: According to the participants, the resources available in these services guarantee medical consultation and provide access to exams and medicines. Such resources have attracted patients and caused excess demand, which implies a set of compromising factors for the quality of care in these services. Final considerations: Investments in the restructuring of the care network, especially in primary care, with an increase in the number of consultations and the creation of a bond, can contribute to the emergency care units achieving the goal of access to qualified assistance to the elderly population.

Evaluation of the quality of care of elderly patients with chronic and breakthrough pain treated with opioids: SAND study

2017 ◽  
Vol 34 (4) ◽  
pp. 701-709
Author(s):  
Manuel Jesús Rodríguez ◽  
Rosalía de la Torre ◽  
Josefa Luisa Ortega ◽  
José Manuel Trinidad ◽  
Diego Benítez ◽  
...  
Keyword(s):  
Quality Of Care ◽  
Elderly Patients ◽  
Breakthrough Pain ◽  
Care Of Elderly

scholarly journals Quality of Care for Elderly Patients Hospitalized for Pneumonia in the United States, 2006 to 2010

2014 ◽  
Vol 174 (11) ◽  
pp. 1806 ◽  
Author(s):  
Jonathan S. Lee ◽  
Wato Nsa ◽  
Leslie R. M. Hausmann ◽  
Amal N. Trivedi ◽  
Dale W. Bratzler ◽  
...  
Keyword(s):  
United States ◽  
Quality Of Care ◽  
Elderly Patients ◽  
The United States
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