Evaluation of control room human factors: a case study in the railway industry

Author(s):  
L.A. Cordiner
2017 ◽  
pp. 521-542
Author(s):  
Neville A. Stanton ◽  
Paul M. Salmon ◽  
Guy H. Walker ◽  
Chris Baber ◽  
Daniel P. Jenkins

Author(s):  
Ronald L. Boring ◽  
Roger Lew ◽  
Thomas A. Ulrich

The Guideline for Operational Nuclear Usability and Knowledge Elicitation (GONUKE) outlines multiple types and stages of human factors evaluation to support system design activities. Originally developed to support human factors requirements for control room modernization at nuclear power plants, GONUKE includes verification, validation, and epistemiation. Epistemiation is a novel term for the process in which knowledge from expert users is elicited to shape the design of the system. Especially in the case of control rooms, the importance of knowledge transfer between expert operators and system designers may prove more beneficial than traditional verification and validation. This paper outlines epistemiation, provides background on expert users, and illustrates the process through a case study. Although GONUKE and epistemiation are native to nuclear power applications, the approach is generalizable to other domains that feature expert users.


1983 ◽  
Vol 27 (12) ◽  
pp. 985-989
Author(s):  
Lisa J. Stewart ◽  
Christine M. Mitchell ◽  
Elizabeth D. Murphy

NASA Goddard Space Flight Center is the site of command, control, and communication support for NASA near-earth satellites. Recently, human factors has been incorporated into the control room design process. The first project was the Earth Radiation Budget Satellite (ERBS). This paper summarizes the results of the ERBS human factors analysis, discusses the problems of human factors involvement in the Goddard design process, and identifies and discusses issues likely to determine the effectiveness of future Goddard human factors analyses.


Author(s):  
Mirette Dubé ◽  
Jason Laberge ◽  
Elaine Sigalet ◽  
Jonas Shultz ◽  
Christine Vis ◽  
...  

Purpose: The aim of this article is to provide a case study example of the preopening phase of an interventional trauma operating room (ITOR) using systems-focused simulation and human factor evaluations for healthcare environment commissioning. Background: Systems-focused simulation, underpinned by human factors science, is increasingly being used as a quality improvement tool to test and evaluate healthcare spaces with the stakeholders that use them. Purposeful real-to-life simulated events are rehearsed to allow healthcare teams opportunity to identify what is working well and what needs improvement within the work system such as tasks, environments, and processes that support the delivery of healthcare services. This project highlights salient evaluation objectives and methods used within the clinical commissioning phase of one of the first ITORs in Canada. Methods: A multistaged evaluation project to support clinical commissioning was facilitated engaging 24 stakeholder groups. Key evaluation objectives highlighted include the evaluation of two transport routes, switching of operating room (OR) tabletops, the use of the C-arm, and timely access to lead in the OR. Multiple evaluation methods were used including observation, debriefing, time-based metrics, distance wheel metrics, equipment adjustment counts, and other transport route considerations. Results: The evaluation resulted in several types of data that allowed for informed decision making for the most effective, efficient, and safest transport route for an exsanguinating trauma patient and healthcare team; improved efficiencies in use of the C-arm, significantly reduced the time to access lead; and uncovered a new process for switching OR tabletop due to safety threats identified.


Author(s):  
Leah S. Hartman ◽  
Stephanie A. Whetsel Borzendowski ◽  
Alan O. Campbell

As the use of surveillance video at commercial properties becomes more prevalent, it is more likely an incident involving a personal injury will be captured on film. This provides a unique opportunity for Human Factors practitioners involved in forensic investigations to analyze the behavior of the individual prior to, during, and after the event in question. It also provides an opportunity to gather unique and objective data. The present work describes a case study of a slip and fall where surveillance video and onsite measurements were combined and analyzed to quantify a plaintiff’s gait pattern. Using this type of analysis, we were able to determine that the plaintiff was likely aware that the floor was slippery and adjusted her gait and behavior prior to the slip and fall incident.


1984 ◽  
Vol 28 (4) ◽  
pp. 341-343
Author(s):  
Philip E. Knobel ◽  
Michael E. Wiklund

Engineer/constructor firms responsible for large process plant engineering, including the human-plant interface, have an emerging need for in-house human factors engineering (HFE) expertise. Stone & Webster Engineering Corporation has met his need through the creation of an HFE group. The group was founded as a small, informal, multidisciplinary organization. In an experimental manner, the group was provided the freedom to define its HFE markets within the firm and the process and power industry. Organizational design and management factors related to the functions and effectiveness of the group are discussed.


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