Leistungsmanagement von Gruppen bei wissensintensiven Dienstleistungen

2009 ◽  
Vol 8 (1) ◽  
pp. 24-34 ◽  
Author(s):  
Colin Roth ◽  
Klaus Moser
Keyword(s):  
Productivity Measurement ◽  
Wissensintensive Dienstleistungen

Zusammenfassung. Die Studie berichtet über den Einsatz von ProMES (Productivity Measurement and Enhancement System) in einer Abteilung eines internationalen Marktforschungsunternehmens, die wissensintensive Dienstleistungen zu erbringen hat. In der ersten Feedbackphase der zweieinhalbjährigen Studie, die extern moderiert wurde, konnte ein starker positiver Leistungseffekt von d = 1.7 gemessen werden. Zusätzlich wurden die Produktivitätsdaten nach Rückzug des Moderators untersucht. Während der intern gesteuerten Feedbackphase von acht Monaten steigerte sich die Produktivität erneut um d = 2.8. Zudem wurde die Veränderung des Teamklimas untersucht. Während sich aufgabenbezogene Aspekte des Teamklimas positiv entwickelten, bewegten sich personenbezogene Aspekte nicht über ein mittleres Niveau hinaus.

Technology for formations productivity measurement during dual production with ESP by LUKOIL-Western Siberia LLC

2017 ◽  
Vol 8 ◽  
pp. 108-111
Author(s):  
V.A. Kostilevsky ◽  
◽  
F.T. Shamilov ◽  
S.V. Feofilaktov ◽  
◽  
...  
Keyword(s):  
Western Siberia ◽  
Productivity Measurement

SME’s Performance Through Comparative Performance Indicators, Measured by Business Statistics- Albania Case

2017 ◽  
Vol 9 (1) ◽  
pp. 361
Author(s):  
Godiva Rembeci
Keyword(s):  
Economic Performance ◽  
National Economy ◽  
Performance Indicators ◽  
Future Research ◽  
Productivity Measurement ◽  
Comparative Performance ◽  
Global Consensus ◽  
Research Activities ◽  
Business Statistics ◽  
National Economies

Now days there is a global consensus among all stakeholders that SMEs represent a driving force to the overall economic development, due to their significant contribution both on GDP and employment of national economies. SMEs also by numbers dominate the world business stage, although their contribution does vary among the countries. SMEs in Albania represents about 98% of the total enterprises with a contribution to national GDP for about 70%. The structure and the performance of national economy is depended very much on the economic performance and contribution of SME, that’s why most of the governments have strategic programmes which support the SME’s development. To measure SMEs’ performance and their ability to compete on national and international markets requires a lot of information in all aspects. Through this paper the author aims to measure and analyze the economic performance of SMEs operating in Albania. To achieve this objective, official data on business statistics published by national the statistical office (INSTAT) are used for two years period 2014-2015. In addition using an international framework addressed to the objective “improve the techniques for SMEs productivity measurement”, for the first time, a set of comparative performance indicators is established and in doing so, those results can be used as term of reference in future research activities in SMEs sector. From the results it came out that although the positive growth rate of GDP during the last years , the performance indicators of SMEs show a slightly negative trend, indicating indirectly the need for support, in order to empower their contribution in national economy.

Productivity measurement and the bottom line

1981 ◽  
Vol 1 (1) ◽  
pp. 87-99 ◽  
Author(s):  
Bazil J. van Loggerenberg ◽  
Stephen J. Cucchiaro
Keyword(s):  
Productivity Measurement ◽  
Bottom Line

Measurements of workplace productivity in the office context: A systematic review and current industry insights

2021 ◽  
Author(s):  
B. Bortoluzzi ◽  
D. Carey ◽  
J.J. McArthur ◽  
C. Menassa
Keyword(s):  
Systematic Review ◽  
Performance Indicators ◽  
Knowledge Worker ◽  
Key Performance Indicators ◽  
Expert Interviews ◽  
Structured Interviews ◽  
Productivity Measurement ◽  
The Past ◽  
Workplace Productivity ◽  
Comprehensive Survey

Purpose – The aim of this paper is to present a comprehensive survey of workplace productivity key performance indicators used in the office context. Academic literature from the past ten years is systematically reviewed and contextualized through a series of expert interviews. Design/methodology/approach – The authors present a systematic review of literature to identify Key Performance Indicators (KPIs) and methods of workplace productivity measurement, complemented by insights semi-structured interviews to inform a framework for a benchmarking tool. 513 papers published since 2007 were considered, of which 98 full-length papers were reviewed, and 20 were found to provide significant insight and are summarized herein. Findings – Currently, no consensus exists on a single KPI suitable for measuring workplace productivity in an office environment, though qualitative questionnaires are more widely adopted than quantitative tools. The diversity of KPIs used in published studies indicates that a multidimensional approach would be most appropriate for knowledge-worker productivity measurement. Expert interviews further highlighted a shift from infrequent, detailed evaluation to frequent, simplified reporting across human resource functions and this context is important for future tool development. Originality/value – This paper provides a summary of significant work on workplace productivity measurement and KPI development over the past ten years. This follows up on the comprehensive review by B. Haynes (2007a), providing an updated perspective on research in this field with additional insights from expert interviews.

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