Supporting command and control training functions in the emergency management domain using cognitive systems engineering

Ergonomics ◽  
2006 ◽  
Vol 49 (12-13) ◽  
pp. 1415-1436 ◽  
Author(s):  
Celestine A. Ntuen ◽  
Obafemi Balogun ◽  
Edward Boyle ◽  
Amy Turner
Author(s):  
Arne Worm

The dynamics of tactical missions are of a specific nature. Determined and forward exploitation and control of associated real-time, safety-critical operational dynamics are vital for success. An implication is the need for a conceptual framework of time-critical command and control of dynamic tasks in hazardous environments. In this work we applied a combined theorist's and practitioner's approach to the problem of modeling command and control processes of military and emergency response units, and of the respective missions themselves. We performed a pilot study using a combined Human Factors, Control Theory and Cognitive Systems Engineering (CSE) framework. We performed identification, modeling, and analysis of Joint Tactical Cognitive Systems (JTCSs), and of related command, control, intelligence and decision making processes. The COntextual COntrol Model (COCOM) yielded the descriptive power necessary to fulfill this endeavor. Together with development of fast and accurate information processing systems and decision aids, CSE will decisively impact future mission command and control.


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