Impact of Malcolm Baldrige National Quality Award Criteria on organizational quality performance

2003 ◽  
Vol 41 (9) ◽  
pp. 2003-2020 ◽  
Author(s):  
S. M. Lee ◽  
B.-H. Rho ◽  
S.-G. Lee
Keyword(s):  
Quality Performance ◽  
National Quality ◽  
Quality Award ◽  
Malcolm Baldrige ◽  
Organizational Quality ◽  
National Quality Award

The Missouri School for the Blind: A Model of Quality for School Improvement

2000 ◽  
Vol 94 (5) ◽  
pp. 261-266
Author(s):  
Yvonne Simmons Howze
Keyword(s):  
School Improvement ◽  
Organizational Effectiveness ◽  
Service Providers ◽  
Systemic Change ◽  
National Quality ◽  
Innovative Solutions ◽  
The Future ◽  
Quality Award ◽  
Malcolm Baldrige ◽  
National Quality Award

In their quest for excellence, educators have been using the criteria of the Malcolm Baldrige National Quality Award to create systemic change. This article describes the award and how the Missouri School for the Blind has been using it to measure its organizational effectiveness by focusing on the future, managing by fact, and creating innovative solutions to meet the needs of students, families, staff, and other service providers.

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