The reality of administrative leadership practices, human resources, partnerships and resources among the employees of the Tawafa Establishment for Pilgrims of Non- Arab African Countries: Evaluation study: واقع ممارسات القيادة الإدارية والموارد البشرية والشراكات والموارد لدى العاملين بمؤسسة مطوفي حجاج الدول الإفريقية غير العربية: دراسة تقييمية

This study seeks to identify the reality of the practices of administrative leadership, human resources, partnerships and resources (financial resources management, technology and knowledge management) among employees of the Tawafa Establishment for pilgrims of non- Arab African countries. (Evaluation study) according to the Excellence Model of King Abdulaziz Quality Award, the unified national model for quality and institutional excellence for all sectors in the Kingdom of Saudi Arabia. Which will contribute to achieving institutional excellence for the raft institutions and achieving competitiveness? The researcher used the descriptive analytical approach as a methodology to achieve the goal and purpose of the study, and to obtain the results of the study, the researcher designed the study tool represented in the questionnaire. In order to collect primary information from the study sample. In light of this, data were collected, analyzed and hypotheses tested using the SPSS statistical package, the sample of the study consisted of (42) employees working in the Tawafa Establishment for pilgrims of non- Arab African countries. The main problem and dilemma of the study is to stand at the administrative level at all levels in all technical and human aspects, according to the standards of administrative leadership and the extent to which they are related to human values ​​and behaviors, through strenuous efforts in implementing and applying everything that is possible to apply And in line with the possibilities of the Excellence Model of the King Abdul Aziz Award for Quality, the unified national model for quality and institutional excellence for all sectors in the Kingdom of Saudi Arabia, and this study aims to create a clear picture of scrutiny and audit of the administrative levels in the institution to achieve the desired goal of that study, which includes strengthening relations With groups of concerned parties to ensure the achievement of the strategic direction and the establishment of systems to support a culture of quality, excellence and creativity, in addition to seeking to implement the principles and requirements of social responsibility, corporate governance and transparency in order to achieve sustainable development, as strategic leadership practices are considered important and necessary for its success through attention to human resources by providing a work environment; attractive to them and for their health, safety and well- being in order to achieve Institutional loyalty. The importance of this study is theoretically due to the attempt to enrich the study concepts and literature on the application of some possibilities of the Excellence Model of the King Abdulaziz Quality Award, the unified national model for quality and institutional excellence for all sectors in the Kingdom of Saudi Arabia. The study is also concerned with the possibility of a reference to be prepared for all researchers and those interested in the field of institutional transformation strategies, resistance to change, and improving the performance of workers, in the raft institutions. From an applied point of view, the importance of the study lies in the possibility of applying the results and recommendations in the institution of pilgrim’s employees of non- Arab African countries in the Kingdom of Saudi Arabia, and addressing weaknesses and shortcomings. The researcher used the descriptive analytical approach, which depends on the methods of measurement, classification and interpretation in order to extract significant conclusions in addition to documents and other sources such as books, magazines, and others. The study included several results in line with the main axes on which the questionnaires depended. Pilgrims of non- Arab African countries to a very large extent, the strategic direction according to the excellence model of the King Abdul Aziz Prize for Quality, the unified national model for quality and institutional excellence, as well as in the review of the administrative system and institutional performance. Perhaps one of the most important results of the study is managing change, managing risks and crises according to the excellence model of the King Abdul Aziz Quality Award, the unified national model for quality and institutional excellence with a high degree of domesticity within the institution. While the results of the second and third axes included results of medium degrees in terms of developing the knowledge and capabilities of human resources according to the Excellence Model of the King Abdul Aziz Prize for Quality, the unified national model for quality and institutional excellence, as well as financial management.

Certifying Gender Equality in Research: Lessons Learnt From Athena SWAN and Total E-Quality Award Schemes

In the past 2 decades, many Certification and Award schemes (CAS) related to gender equality, diversity and inclusion have emerged in the higher education, research and industry sectors. According to a recent report, there are as many as 113 CAS which have been identified across Europe and beyond. These CAS aim at addressing inequalities in relation to the grounds of sex, gender, race, sexual orientation, and disability among others. The high number of CAS, and their continued growth, has taken place in parallel to the shift of policies and efforts from “fixing individuals” to “fixing the system.” In these schemes, gender equality is often understood as a structural, systemic challenge, with a recognition that advancing gender equality is complex and requires drivers and interventions at micro, meso and macro level. Studies focused on analysing and evaluating gender equality initiatives in higher education have been scarce, and often limited to specific schemes. This paper aims to fill this gap by providing a better understanding of the CAS landscape through comparing two of the main gender equality schemes used by research-performing organisations in Europe Athena SWAN (in the UK) and Total E-Quality Award (in Germany). Based on qualitative interviews with stakeholders across Europe and document analysis, this paper focuses on strengths, challenges faced by and the impact of these CAS. This comparative exercise highlights particular learning points that can inform potential reviews of existing schemes and/or the development of new schemes such as a Europe-wide scheme. The latter is the focus of a Horizon 2020 project entitled CASPER (Certification-Award Systems to Promote Gender Equality in Research), which aims at making recommendations to the European Commission as to the feasibility of a Europe-wide CAS for gender equality in research organisations.

Russian government quality award: 25 years towards organizational excellence

Purpose The purpose of this paper is to review the Russian Federation Government Quality Award (RFGQA) over its 25-year existence. Design/methodology/approach This paper looks into the evolution, model and key provisions of RFGQA, based on the authors’ long-time experience as an Award assessor. Apart from that, methodologically, this study uses the desktop research method, comparative literature review. Findings The research results show that RFGQA over its 25 years has become the most popular approach to the development of organizational excellence for Russian enterprises and organizations, regardless of the sphere of activity. Research limitations/implications This paper presents the core results of RFGQA’s 25-year existence. The comparison of the current Russian Quality Award model with the new European Foundation for Quality Management model is not analyzed. Originality/value This research paper extends current knowledge of national quality awards and presents an original set of information about RFGQA, its methodology and results.

A Systematic Literature Review of Malcolm Baldrige National Quality Award (MBNQA)

Many organizations measure and assess organizational performance as a strategy to improve competitiveness globally, the Malcolm Baldrige National Quality Award (MBNQA) is a prestigious award regarding quality management created in the USA. This paper reviews 50 journals on MBNQA from various countries and found that about 48% of researchers use the Malcolm Baldrige Criteria for Performance Excellence (MBCfPE) approach to measure organizational performance. We also compare MBNQA with other quality awards such as the European Foundation for Quality Management (EFQM) and the Deming Prize to illustrate what criteria we can use in improving Business Excellent Models (BEM). In the future, we will combine this TQM with the development of the Industrial 4.0 era to get a new model for assessing organizational.

Pick Your President: Why and How Parties Should Seek to Agree on a Presiding Arbitrator

It is common wisdom that selecting a suitable presiding arbitrator is vital to securing efficient proceedings and a high-quality award. As a corollary of party autonomy, the parties’ right to choose their arbitrators is subject only to few limitations, yet relatively little guidance exists for parties attempting to jointly choose the arbitral president in a structured and efficient way. This article seeks to expand on the limited guidance available. It begins by briefly examining the underlying legal framework and setting out various objectives that can serve as a yardstick in fashioning a procedure for selecting presiding arbitrators. This general analysis is followed by a proposal of a concrete, standard ‘list’ procedure which is easily adaptable to different arbitration settings and case configurations.

Towards a further step in understanding business excellence models: a comparative approach

PurposeA comparative analysis of the validity of business excellence models (BEMs) has rarely been empirically pursued. In addition to their similarities, BEMs exhibit differences in terms of their criteria, relations and emphasis, and some researchers have claimed that it is because these models tend to represent underlying cultural, economic, or social dynamics, as well as global best practices. Based on three such BEMs (the Malcolm Baldrige National Quality Award (MBNQA) model, the European Foundation for Quality Management (EFQM) model and the King Abdul Aziz Quality Award (KAQA) model), this paper introduces a four-phase study to analyse these models comparatively.Design/methodology/approachThis paper: (1) conceptually delineates the distinctive natures of and differences between the three models; (2) develops a comprehensive measurement model based on the content of these models; (3) reviews the relevant literature on BEMs; (4) discusses the motivation behind this comparative approach and (5) introduces a four-phase study to comparatively analyse these models.FindingsA comprehensive measurement model and three structural models are developed, but empirical tests have not been performed. This developed approach is introduced here as a first step in the advancement of our understanding of BEMs and their underlying theory.Originality/valueThe range of variability and complexity of BEMs—i.e. a holistic and comparative empirical view of BEMs—have not so far been fully considered, and findings in this domain tend to be inclusive, while some of the underlying relations of these models have not been investigated. This paper contributes to filling these research gaps.