Integrating human factors into discrete event simulation: a proactive approach to simultaneously design for system performance and employees’ well being

2016 ◽  
Vol 54 (10) ◽  
pp. 3105-3117 ◽  
Author(s):  
Petrit (Pete) Dode ◽  
Michael Greig ◽  
Saeed Zolfaghari ◽  
W. Patrick Neumann
2017 ◽  
Vol 39 (5) ◽  
pp. 615
Author(s):  
Rafael De Carvalho Miranda ◽  
Cibele Nogueira Paiva ◽  
José Arnaldo Barra Montevechi ◽  
Tábata Fernades Pereira

2021 ◽  
Author(s):  
Petrit Dode

This action research thesis aimed to: 1) develop and test a viable Discrete Event Simulation and Human Factors Modeling approach for an Ontario based telecommunication company, and 2) identify the factors that affect the uptake and application of the approach in work system design. This approach, which was validated at the Company, incorporated fatigue dose and learning curves in a Discrete Event Simulation model. The barriers to uptake included: Time constraints, lack of technological knowledge and initial cost. The uptake facilitators were: High frequency products produced, clear value added to leadership, defects reduction and the Company being open to new technology. In addition to helping design a manual assembly line with fewer bottlenecks and reduce the human factors risks for the employee, the developed approach showed a 26% correlation with quality defects. Further research is recommended to identify additional human factors and their benefits.


2019 ◽  
Author(s):  
Fazeeda Mohamad ◽  
Siti Filza Saharin

This paper focuses on the development of a computer simulation model for improving the queuing system at a hypermarket using Discrete Event Simulation (DES) and to propose the most efficient hypermarket queuing system for overall improvement. Data were collected from the Hypermarket A using the time study. The method of this study is using modeling and simulation. Arena Simulation Software is used to develop the model to replicate the actual system. Three scenarios had been tested, and the alternatives will be ranked based on the level of the efficiency of the system performance. The most efficient queuing system is identified based on the scenario analysis. In this study, the waiting time for each customer can be improved by up to 26%, which equivalent to 5.24 minutes. Overall, this study contributes to a better understanding of the queuing system performance.


2021 ◽  
Author(s):  
Petrit Dode

This action research thesis aimed to: 1) develop and test a viable Discrete Event Simulation and Human Factors Modeling approach for an Ontario based telecommunication company, and 2) identify the factors that affect the uptake and application of the approach in work system design. This approach, which was validated at the Company, incorporated fatigue dose and learning curves in a Discrete Event Simulation model. The barriers to uptake included: Time constraints, lack of technological knowledge and initial cost. The uptake facilitators were: High frequency products produced, clear value added to leadership, defects reduction and the Company being open to new technology. In addition to helping design a manual assembly line with fewer bottlenecks and reduce the human factors risks for the employee, the developed approach showed a 26% correlation with quality defects. Further research is recommended to identify additional human factors and their benefits.


Author(s):  
Paulo Peças ◽  
João Semeano

Assembly cells often depend on the human elements when an extended automation is not (economically, even if technologically) possible. The workers’ natural variability is impossible to avoid in a manual assembly system. Usually when simulating an assembly system, a given task time distribution is assumed as the representation of the workers time performance. Workers have variations in their performance that can incur in the shifting of this distribution relative to the expected performance time distribution, as well as in the widening of this distribution, by the increase or decrease of dispersion. This paper presents a discrete event simulation model of an assembly system where the operators have different time distributions, aiming to assess their influence in the overall system performance. Those time distributions were obtained in industrial context, in a previous study, by observing workers in an assembly cell, so representing real performance of workers. The results indicate that the worst performing worker will “pace” the output system performance to a slower rhythm, while better performances of a single worker will only increase very slightly the system productivity.


2021 ◽  
Vol 40 (3) ◽  
pp. 437-448
Author(s):  
M.I. Abubakar ◽  
Q. Wang

Discrete Event Simulation (DES) tool is commonly used for the design, analysis, and evaluation of manufacturing systems. Human centred assembly systems offer better system flexibility and responsiveness due to inherent human intelligence and problem-solving abilities; human can deal with product variations and production volumes; and can always adapt themselves to multiple tasks after learning process. Nevertheless, human performance can be unpredictable, and may alter over time due to varying psychological and physiological states, these are often overlooked by researchers when designing, implementing, or evaluating a manufacturing system. In this paper a user-friendly integrated DES method was proposed to enable manufacturing system designers to investigate overall performance of human centred system considering effects of selected human factors. the method can permit manufacturing system designers to evaluate overall manufacturing system performance with considerations of parameters of human factors at early design stage. A case study was carried out using integrated approach; simulation results demonstrate the applicability of this approach.


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