Dynamic quality and pricing decisions in customer-intensive service systems with online reviews

2018 ◽  
Vol 57 (18) ◽  
pp. 5725-5748 ◽  
Author(s):  
Cui Zhao ◽  
Yao Zhang
Keyword(s):  
Online Reviews ◽  
Service Systems ◽  
Pricing Decisions ◽  
Dynamic Quality

Do Vendors’ Pricing Decisions Fully Reflect Information in Online Reviews?

2012 ◽  
Vol 3 (3) ◽  
pp. 1-26 ◽  
Author(s):  
Nan Hu ◽  
Hasan Cavusoglu ◽  
Ling Liu ◽  
Chenkai Ni
Keyword(s):  
Online Reviews ◽  
Pricing Decisions

scholarly journals Pricing Decisions on Reward-Based Crowdfunding with Bayesian Review System Facing Strategic Consumers

2019 ◽  
Vol 2019 ◽  
pp. 1-14
Author(s):  
Yuting Chen ◽  
Rong Zhang ◽  
Bin Liu
Keyword(s):  
Positive Impact ◽  
Online Reviews ◽  
Equilibrium Analysis ◽  
Review System ◽  
Pricing Policy ◽  
Strategic Consumers ◽  
Pricing Decisions ◽  
Pricing Decision ◽  
Responsive Pricing ◽  
Form Type

Crowdfunding marks a popular and sustainable means by which small and microentrepreneurs obtain financial resources for their innovative project. Consumers increasingly rely on online reviews to make purchase decisions. However, the crowdfunding nowadays lacks a form type of review system. This paper is designed to extend research on the optimal pricing decision with review system for the reward-based crowdfunding. Firstly, a Bayesian analysis is established to construct consumers’ belief update process in presence of review system. Secondly, we take the strategies without the review system as a benchmark to explore the impacts of review system under preannounced pricing and responsive pricing. Finally, through the equilibrium analysis, we find that the review system has a positive impact on the creator under responsive pricing policy. The fraction of favorable review has a large effect on the profit of preannounced pricing. When the fraction is about 80%, the profit is the maximum. Generally speaking, the review system will make more profit for the creator.

ANALYSING SENTIMENTS OF ONLINE REVIEWS ON RESTAURANTS IN MALAYSIA USING PREDICTIVE TEXT ANALYTICS

2018 ◽  
Vol 2018 ◽  
pp. 200-200
Author(s):  
Kok Wei Khong ◽  
◽  
Fon Sim Ong ◽  
Babajide AbuBakr Muritala ◽  
Ken Kyid Yeoh
Keyword(s):  
Online Reviews ◽  
Text Analytics

A Prefetching-based Caching Policy in Streaming Service Systems

2010 ◽  
Vol 32 (10) ◽  
pp. 2440-2445 ◽  
Author(s):  
Xu-min Wu ◽  
Bao-qun Yin ◽  
Jing Huang ◽  
Dong Guo
Keyword(s):  
Service Systems ◽  
Streaming Service ◽  
Caching Policy
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