Developing knowledge‐based decision support systems in public sector administration: A case study in the treasury department, ministry of finance, Malaysia

1988 ◽  
Vol 3 (2) ◽  
pp. 111-133
Author(s):  
J.O. Jenkins ◽  
M. B. Yusoff
Author(s):  
Soraya Rahma Hayati ◽  
Mesran Mesran ◽  
Taronisokhi Zebua ◽  
Heri Nurdiyanto ◽  
Khasanah Khasanah

The reception of journalists at the Waspada Daily Medan always went through several rigorous selections before being determined to be accepted as journalists at the Waspada Medan Daily. There are several criteria that must be possessed by each participant as a condition for becoming a journalist in the Daily Alert Medan. To get the best participants, the Waspada Medan Daily needed a decision support system. Decision Support Systems (SPK) are part of computer-based information systems (including knowledge-based systems (knowledge management)) that are used to support decision making within an organization or company. Decision support systems provide a semitructured decision, where no one knows exactly how the decision should be made. In this study the authors applied the VlseKriterijumska Optimizacija I Kompromisno Resenje (VIKOR) as the method to be applied in the decision support system application. The VIKOR method is part of the Multi-Attibut Decision Making (MADM) Concept, which requires normalization in its calculations. The expected results in this study can obtain maximum decisions.Keywords: Journalist Acceptance, Decision Support System, VIKOR


2021 ◽  
Vol 3 ◽  
Author(s):  
Ufuoma Ovienmhada ◽  
Fohla Mouftaou ◽  
Danielle Wood

Earth Observation (EO) data can enhance understanding of human-environmental systems for the creation of climate data services, or Decision Support Systems (DSS), to improve monitoring, prediction and mitigation of climate harm. However, EO data is not always incorporated into the workflow for decision-makers for a multitude of reasons including awareness, accessibility and collaboration models. The purpose of this study is to demonstrate a collaborative model that addresses historical power imbalances between communities. This paper highlights a case study of a climate harm mitigation DSS collaboration between the Space Enabled Research Group at the MIT Media Lab and Green Keeper Africa (GKA), an enterprise located in Benin. GKA addresses the management of an invasive plant species that threatens ecosystem health and economic activities on Lake Nokoué. They do this through a social entrepreneurship business model that aims to advance both economic empowerment and environmental health. In demonstrating a Space Enabled-GKA collaboration model that advances GKA's business aims, this study first considers several popular service and technology design methods and offer critiques of each method in terms of their ability to address inclusivity in complex systems. These critiques lead to the selection of the Systems Architecture Framework (SAF) as the technology design method for the case study. In the remainder of the paper, the SAF is applied to the case study to demonstrate how the framework coproduces knowledge that would inform a DSS with Earth Observation data. The paper offers several practical considerations and values related to epistemology, data collection, prioritization and methodology for performing inclusive design of climate data services.


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