Evaluating Electronic Local Government in the Uk

2003 ◽  
Vol 18 (2) ◽  
pp. 137-149 ◽  
Author(s):  
Paul Beynon-Davies ◽  
Michael D. Williams
Keyword(s):  
Local Government ◽  
Information And Communication Technologies ◽  
Communication Technologies ◽  
Electronic Government ◽  
Local Authorities ◽  
Longitudinal Investigation ◽  
Information And Communication ◽  
And Performance ◽  
The Uk ◽  
The Relationship

An array of UK government initiatives have been launched since 1997, collectively being known as the local government modernization agenda. This can be seen as an attempt to transform the structures and performance of local authorities in the UK. A parallel set of initiatives, the electronic government agenda, were launched in 2000 and have attempted to extend the use of information and communication technologies (ICTs) within local government. This paper describes the context for and themes within both agendas, the aim being to describe the existing and likely dynamics of the relationship between innovations in ICTs within local government and the modernization of local government. The paper presents an analysis of the electronic government strategies of 22 Welsh unitary authorities and uses this analysis for highlighting a number of issues relating to the progress of the electronic local government agenda within the UK. The paper concludes with a call for longitudinal investigation in this area.

Moving from E-Government to T-Government

2009 ◽  
pp. 1-16 ◽  
Author(s):  
Vishanth Weerakkody ◽  
Gurjit Dhillon
Keyword(s):  
Information Systems ◽  
Local Government ◽  
Information And Communication Technologies ◽  
Central Government ◽  
Transformational Change ◽  
Local Authorities ◽  
Information And Communication ◽  
One Stop ◽  
Uk Government ◽  
The Uk

Most public services are overly complex, and separate where citizens have no choice in the service that they receive. All too often, Information and Communication Technologies are overlaid onto existing organisational structures without any consideration to how these structures can be improved. In this context, the UK government is striving towards a vision for government-wide transformation, in which local authorities and central government departments are endeavouring to work with each other to deliver better services to citizens, via a one-stop-shop environment for all services under the guise of electronic government (e-government). Having successfully e-enabled customer facing processes, the UK government is now working towards reengineering and e-enabling back office processes and information systems to facilitate more joined-up and citizen-centric e-government services. These efforts are referred to as the transformational stage of e-government or t-Government. This chapter seeks to explore what t-Government means to local authorities in the UK and what process related challenges have to be overcome to successfully implement transformational change in local government. A number of broader issues of strategic, organisational, socio-cultural, and technical origin are identified in the literature as presenting a considerable challenge for this goal. However, using a case study of a key local government service, this chapter shows that more obviously, but often ignored, process and information systems related issues pose an even more significant challenge in practice.

Virtual Government

2003 ◽  
pp. 416-431 ◽  
Author(s):  
Birgit J. Oberer
Keyword(s):  
Information And Communication Technologies ◽  
Local Governments ◽  
Business Processes ◽  
Communication Technologies ◽  
Electronic Government ◽  
The Public ◽  
Interaction Partners ◽  
Information And Communication ◽  
Modern Information ◽  
The Relationship

In this chapter, an overview of electronic government is given. Online electronic services, like inquiry possibilities that are made available to its interaction partners (citizens and businesses) by administration authorities, are one proof of changes in the public sector because of modern information and communication technologies. Electronic government includes all governmental measures at the levels (union, states, and local governments) for qualitative improvements in citizen’s different spheres of life and for optimization of business processes within the administration. It can cause an improvement of the relationship between administration, citizens, and businesses. The author gives an overview about selected current international electronic government incentives, introduces analysis methods for these governmental strategies, and shows developed guidelines for implementing electronic government.

To the comparative analysis of the digitalization process of state administration in Russia and other countries

2020 ◽  
pp. 75-117
Author(s):  
A.N. Shvetsov
Keyword(s):  
Public Administration ◽  
Information And Communication Technologies ◽  
Large Scale ◽  
Communication Technologies ◽  
Developed Countries ◽  
Electronic Government ◽  
Digital Government ◽  
Information And Communication ◽  
The Developed Countries ◽  
Comprehensive Programs

The article compares the processes of dissemination of modern information and communication technologies in government bodies in Russia and abroad. It is stated that Russia began the transition to «electronic government» later than the developed countries, in which this process was launched within the framework of large-scale and comprehensive programs for reforming public administration in the 1980s and 1990s. However, to date, there is an alignment in the pace and content of digitalization tasks. At a new stage in this process, the concept of «electronic government» under the influence of such newest phenomena of the emerging information society as methods of analysis of «big data», «artificial intelligence», «Internet of things», «blockchain» is being transformed into the category of «digital government». Achievements and prospects of public administration digitalization are considered on the example of countries with the highest ratings — Denmark, Australia, Republic of Korea, Great Britain, USA and Russia.

Defrag and reboot? Consolidating information and communication technology research in I-O psychology

2021 ◽  
Vol 14 (3) ◽  
pp. 371-396 ◽  
Author(s):  
Xinyu (Judy) Hu ◽  
Larissa K. Barber ◽  
YoungAh Park ◽  
Arla Day
Keyword(s):  
Information And Communication Technologies ◽  
Technology Use ◽  
Communication Technologies ◽  
Well Being ◽  
Research Perspectives ◽  
Technology Experience ◽  
Information And Communication ◽  
And Performance ◽  
Role Of Information

AbstractSeveral decades of research have addressed the role of information and communication technologies (ICTs) in industrial-organizational (I-O) psychology. However, segmented research streams with myriad terminologies run the risk of construct proliferation and lack an integrated theoretical justification of the contributions of ICT concepts. Therefore, by identifying important trends and reflecting on key constructs, findings, and theories, our review seeks to determine whether a compelling case can be made for the uniqueness of ICT-related concepts in studying employee and performance in I-O psychology. Two major themes emerge from our review of the ICT literature: (a) a technology behavior perspective and (b) a technology experience perspective. The technology behavior perspective with three subcategories (the “where” of work design, the “when” of work extension, and the “what” of work inattention) explores how individual technology use can be informative for predicting employee well-being and performance. The technology experience perspective theme with two subcategories (the “how” of ICT appraisals and “why” of motives) emphasizes unique psychological (as opposed to behavioral) experiences arising from the technological work context. Based on this review, we outline key challenges of current ICT research perspectives and opportunities for further enhancing our understanding of technological implications for individual workers and organizations.

scholarly journals The Access to the ICT Network as a Public Task of Local Government

2021 ◽  
Vol 19 (1) ◽  
pp. 175-195
Author(s):  
Katarzyna Chałubińska-Jentkiewicz
Keyword(s):  
Local Government ◽  
Information And Communication Technologies ◽  
Social Life ◽  
Public Funding ◽  
Communication Technologies ◽  
Network Access ◽  
Network Development ◽  
Human Right ◽  
Broadband Network ◽  
Information And Communication

The purpose of this paper is to describe the duties of local government units under the legal conditions related to access to the ICT network in Poland. Establishing public-private partnerships in the telecommunications sector, which is a field closely tied with cybersecurity, seems inevitable and necessary. The need to cooperate is the consequence of the development of information and communication technologies, which leads to their increasingly wide application in all aspects of social life. The tasks of local government involving network access have become key to the process of broadband network development. That is why public funding becomes particularly important in its absence, justified by the need to provide conditions for internet access as a human right. This has become especially topical as we face the challenges of COVID-19.

scholarly journals The evolving landscape of learning technology

2002 ◽  
Vol 10 (3) ◽  
Author(s):  
Gráinne Conole
Keyword(s):  
Information And Communication Technologies ◽  
Virtual World ◽  
Organizational Context ◽  
Communication Technologies ◽  
Learning Technology ◽  
Infrastructure Policy ◽  
Emerging Issues ◽  
Information And Communication ◽  
Ict Development ◽  
The Uk

This paper provides an overview of the current and emerging issues in learning technology research, concentrating on structural issues such as infrastructure, policy and organizational context. It updates the vision of technology outlined by Squires' (1999) concept of peripatetic electronic teachers (PETs) where Information and Communication Technologies (ICT) provide an enabling medium to allow teachers to act as freelance agents in a virtual world and reflects to what extent this vision has been realized The paper begins with a survey of some of the key areas of ICT development and provides a contextualizing framework for the area in terms of external agendas and policy drivers. It then focuses upon learning technology developments which have occurred in the last five years in the UK and offers a number of alternative taxonomies to describe this. The paper concludes with a discussion of the issues which arise from this work.DOI:10.1080/0968776020100302

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