Communication and difference in urban neighborhoods: A communication infrastructure theory perspective

2022 ◽  
pp. 1-26
Author(s):  
Yong-Chan Kim ◽  
Yeran Kim ◽  
Young-Gil Chae
Author(s):  
Andrea Wenzel

Chapter Two explores an effort to involve residents in the process of making journalism. It follows the case of Curious City, a series produced by WBEZ Chicago public radio that invites listeners to nominate questions about Chicago that they want reporters to explore, using the Hearken digital engagement platform. Curious City undertook a foundation-supported experiment to determine the most effective outreach strategies to elicit participation from residents of historically stigmatized majority Black and Latinx neighborhoods as well as some majority white suburbs. The chapter finds that through offline engagement they strengthened, to a limited extent, what communication infrastructure theory calls “storytelling network” ties –particularly the links between local media and community members. However, because they failed to establish two-way connections with residents, stories were often told about communities without giving residents in those communities opportunities to listen to stories and participate in dialogue.


Author(s):  
Holley A. Wilkin

When it comes to health and risk, “place” matters. People who live in lower-income neighborhoods are disproportionately affected by obesity and obesity-related diseases like heart disease, hypertension, and diabetes; asthma; cancers; mental health issues; etc., compared to those that live in higher-income communities. Contributing to these disparities are individual-level factors (e.g., education level, health literacy, healthcare access) and neighborhood-level factors such as the socioeconomic characteristics of the neighborhood; crime, violence, and social disorder; the built environment; and the presence or absence of health-enhancing and health-compromising resources. Social determinants of health—for example, social support, social networks, and social capital—may improve or further complicate health outcomes in low-income neighborhoods. Social support is a type of transaction between two or more people intended to help the recipient in some fashion. For instance, a person can help provide someone who is grieving or dealing with a newly diagnosed health issue by providing emotional support. Informational support may be provided to someone trying to diagnose, manage, and/or treat a health problem. Instrumental support may come in the help of making meals for someone who is ill, running errands for them, or taking them to a doctor’s appointment. Unfortunately, those who may have chronic diseases and require a lot of support or who otherwise do not feel able to provide support may not seek it due to the expectation of reciprocity. Neighborhood features can enable or constrain people from developing social networks that can help provide social support when needed. There are different types of social networks: some can enhance health outcomes, while others may have a more limiting or even a detrimental effect on health. Social capital results in the creation of resources that may or may not improve health outcomes. Communication infrastructure theory offers an opportunity to create theoretically grounded health interventions that consider the social and neighborhood characteristics that influence health outcomes. The theory states that every neighborhood has a communication infrastructure that consists of a neighborhood storytelling network—which includes elements similar to the social determinants of health—embedded in a communication action context that enables or constrains neighborhood storytelling. People who are more engaged in their neighborhood storytelling networks are in a better position to reduce health disparities—for example, to fight to keep clinics open or to clean up environmental waste. The communication action context features are similar to the neighborhood characteristics that influence health outcomes. Communication infrastructure theory may be useful in interventions to address neighborhood health and risk.


2010 ◽  
Vol 25 (6-7) ◽  
pp. 611-612 ◽  
Author(s):  
Holley A. Wilkin ◽  
Meghan Bridgid Moran ◽  
Sandra J. Ball-Rokeach ◽  
Carmen Gonzalez ◽  
Yong-Chan Kim

2015 ◽  
Vol 46 (1) ◽  
pp. 7-32 ◽  
Author(s):  
Yong-Chan Kim ◽  
Euikyung Shin ◽  
Ahra Cho ◽  
Eunjean Jung ◽  
Kyungeun Shon ◽  
...  

The purposes of the current study were (1) to examine the relationship between social networking service (SNS) dependency and local community engagement among Seoul residents, (2) to test the hypothesis that integrated connectedness to a community storytelling network (ICSN) is positively related to local community engagement, and (3) to investigate the moderating role of ICSN between SNS dependency and local community engagement. The current study is theoretically guided by communication infrastructure theory (CIT). We used online survey data collected during summer 2013 from a sample of 890 SNS users between the ages of 19 and 59 who lived in 25 districts in Seoul. We focused on four variables as local community engagement outcomes: neighborhood belonging, two collective efficacy variables (informal social control and social cohesion), and community activity participation. We found that SNS dependency and ICSN were positively associated with all local community engagement variables. We also identified the moderating role of ICSN between SNS dependency and the two collective efficacy variables. In addition, we found that closed SNSs (e.g., KakaoTalk) are more likely to facilitate community engagement than open SNSs (e.g., Facebook or Twitter).


Author(s):  
Andrea Wenzel

The concluding chapter summarizes the argument for a community-centered process model that uses communication infrastructure theory to assess local storytelling networks and design interventions that aim to strengthen them. It reviews key questions about how local journalism can share power with and offer more wholistic narratives of stigmatized communities—and how this will require journalists to challenge some norms and practices. The chapter maps out steps in a process, including assessing information needs, convening a participatory design process, and piloting, monitoring, and evaluating interventions. It reflects on how intervention may work to address barriers to trust including perceived negative/inaccurate coverage, polarization, and objectivity norms that create distance between journalists and communities. Finally, it reviews how outcomes of this process will vary depending on local place and power dynamics, and how these cases add to communication infrastructure theory by illustrating how trust operates in local storytelling networks.


2021 ◽  
pp. 089443932199714
Author(s):  
Rebecca Ping Yu ◽  
Chih-Hui Lai

The rise of social media has coincided with the emergence of an expressive citizenship model that emphasizes the role of expression in networked environments centering on personal interests. Yet relatively little is known about how civic participation might develop from daily, general social media use. Drawing on communication infrastructure theory, this study uses two-wave survey data from Taiwan to investigate which types of Facebook users are more likely to become civic action takers and how. Results show that high public expressers—those who manifest higher levels of public expression (e.g., updating status)—have more integrated connectedness to the civic information sharing network, which in turn facilitates civic participation. This pathway to civic participation is relatively open to users with diverse levels of political interest. Overall, these findings help to explain how general social media users become civic action takers, presenting important implications for addressing inequalities in civic participation.


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