scholarly journals Supplier quality management and performance: the effect of supply chain oriented culture

2020 ◽  
pp. 1-17
Author(s):  
Hamid Salimian ◽  
Mona Rashidirad ◽  
Ebrahim Soltani
Keyword(s):  
Supply Chain ◽  
Quality Management ◽  
Supplier Quality Management ◽  
And Performance

Implementing supplier management strategies for supply chain sustainability risks in multinational companies

2020 ◽  
Vol 32 (5) ◽  
pp. 923-938 ◽  
Author(s):  
Uta Juettner ◽  
Katharina Windler ◽  
André Podleisek ◽  
Maya Gander ◽  
Sandrina Meldau
Keyword(s):  
Supply Chain ◽  
Quality Management ◽  
Multinational Enterprises ◽  
Single Case ◽  
Integrated Approach ◽  
Case Study Methodology ◽  
Content Type ◽  
Agency Relationships ◽  
Supplier Quality Management

PurposeIn a time where stakeholders increasingly demand social, environmental, and economic sustainability, mismanaging suppliers can impose substantial sustainability risks for a company and harm its reputation and business severely. This research explores the implementation of a corporate sustainable supplier strategy designed to cope with such risks from an agency theory perspective.Design/methodology/approachA case study of a multinational enterprise, a provider of leading mobility solutions in the realm of escalators, moving walkways and elevators, is conducted. Data is collected from multiple sources of evidence, including strategy documents, a focus group and semi-structured interviews.FindingsThe study identifies several implementation challenges and coping mechanisms in firstly, the agency relationships between the headquarter and the regional subsidiary units and secondly, the relationships between the regional subsidiary units and their suppliers.Research limitations/implicationsA framework conceptualising the implementation of sustainable supplier strategies is proposed. The framework positions the topic at the interface between supply chain sustainability risk, supplier quality management as well as agency relationships and identifies avenues for further research. The key limitations refer to the single case study methodology and the exclusion of suppliers in the data collection approach.Practical implicationsThe proposed framework can support multinational enterprises in developing corporate sustainability strategies and in implementing them in the supplier network.Originality/valueThe originality of the framework lies in the integrated approach combining supply chain sustainability risk, supplier quality management and triadic agency relationships.

An In-Depth Review and Classification of Supplier Quality Management Approaches: Following Trends in Academic, Industrial and Military Literature

2015 ◽  
Vol 4 (4) ◽  
Author(s):  
Hamed Amanipour ◽  
Aboozar Jamshidvand ◽  
Mohammad Tabatabaei
Keyword(s):  
Supply Chain ◽  
Quality Management ◽  
Performance Monitoring ◽  
Research Direction ◽  
The Novel ◽  
Quality Practices ◽  
Military Literature ◽  
Supplier Quality Management ◽  
Management Approaches

Supply Chain Quality Management has attained so much focus through the evolution of the products quality realization methods. The essence of this methodology is to have a system-based outlook to the products quality phenomena. Three key components of activities defined in SCQM are Upstream Quality Management, Inter-organizational Quality Practices, and Downstream Quality Practices. While suppliers are considered as the input providers through the supply chain, Supplier Quality Management is considered as the core activity in this methodology. A comprehensive review of papers and industrial and military SQM manuals made it possible to propose a novel classification in this area which is based on defining four interrelated fields of study. This article has been divided into three parts which are: 1. academic, military, and industrial literature review: firstly, by reviewing academically literature, three different fields of studies were reviewed as: (i) supplier selection methods, (ii) supplier performance monitoring, and (iii) supplier relationship management. Next, some of the novel industrial and military supplier quality management approaches have been reviewed. 2. defining selection/assessment criteria and KPIS in seven possible areas of outsourcing, and finally 3. conclusion which proposes a clear and detailed research direction by which the reader can find a good vision of the applicability of subjects analyzed in this study and the reason we have got so far into the SQM concept.

scholarly journals Selected Aspects Of The Risk In The Supply Chain In Context Of The Supplier Quality Management

2015 ◽  
Vol 23 (36) ◽  
pp. 167-178 ◽  
Author(s):  
Ivan Koblen ◽  
Katarína Lestyánszka Škůrková
Keyword(s):  
Supply Chain ◽  
Quality Management ◽  
Quality Management System ◽  
Supply Chain Risk Management ◽  
Supply Chain Risk ◽  
Management Tools ◽  
Planning And Control ◽  
Supplier Quality Management ◽  
Supply Risks ◽  
Supply Chain Risks

Abstract The introductory part of the paper underlines the importance of "Risk-based thinking" in the Quality Management System (QMS) and risk in the supply chain, as a principle part of the QMS. After introducing the key terms, the authors focused on the principle part of the article - explanation of the external and internal supply chain risks and the main factors concerning the supply risks, demand risks and environmental risks (as cardinal types of external supply chain risks) as well as the manufacturing and process risks, network/planning and control risks (as most important types of internal supply chain risks). The authors inform on the selected supply chain risk management tools, especially on those which are linked to the appropriate utilization of quality management tools.

scholarly journals Examining the Effect of Organizational Culture on the Relationship between Supply Chain Quality Management Practices Adoption and Performance of Private Hospitals in Kenya

2020 ◽  
Vol 16 (31) ◽  
Author(s):  
Tobias Okoth Ondiek ◽  
Stephen Odock ◽  
James Muranga Njihia ◽  
Peter K’Obonyo
Keyword(s):  
Health Care ◽  
Supply Chain ◽  
Quality Management ◽  
Corporate Culture ◽  
Management Practices ◽  
Private Hospitals ◽  
Quality Management Practices ◽  
Improved Performance ◽  
And Performance ◽  
The Relationship

Health care institutions have complex global supply networks and organizations that have heterogenous cultural configurations. There are a number of studies that have directly linked supply chain quality management practices in the manufacturing sector and other service firms to organizational performance. However, minimal research has been done to examine the role of corporate culture in the relationship. Moreover, there is need to empirically confirm effect of corporate culture in private hospitals in Kenya where provision of quality and affordable health care remains a challenge. Corporate culture fit between organizations serves as a thread that ties firms together. The study was conducted in order examine the effect of organizational culture on the relationship between supply chain quality management practices adoption and performance of private hospitals in Kenya. Positivist research orientation and descriptive cross-sectional research design guided the research process. Raw data was collected from management staff tasked with supply chain decision making responsibility in the hospitals. A response rate of 70.51% was realized. Normality, collinearity, homoscedasticity and autocorrelation constituted model diagnosis. Hypothesis was tested using model fit indices and significance of path coefficient. The findings indicate that corporate culture has significant positive effect on the relationship. The study concluded that right corporate culture among supply chain partners both internally and externally serves as catalyst while implementing SCQM practices to bring about improved performance. It is therefore recommended that for private hospitals to benefit more from improved performance upon adopting SCQM practices, they must ensure homogeneity of cultural configurations internally and externally. In addition, the study provides future researchers with a useful conceptual and methodological reference that can be used in the pursuit of further studies particularly in the area of both supply chain and quality management with specific reference to the corporate culture as a moderating variable.

Supply chain quality management and firm performance in China's food industry—the moderating role of social co-regulation

2020 ◽  
Vol 31 (1) ◽  
pp. 99-122 ◽  
Author(s):  
Jiangtao Hong ◽  
Zhihua Zhou ◽  
Xin Li ◽  
Kwok Hung Lau
Keyword(s):  
Supply Chain ◽  
Firm Performance ◽  
Quality Management ◽  
Sales Performance ◽  
Safety Performance ◽  
Internal Quality ◽  
Content Type ◽  
Positive Effects ◽  
Supplier Quality Management ◽  
The Relationship

PurposeThe purpose of this paper is to investigate the relationships between supply chain quality management (SCQM) and firm performance (including quality safety performance and sales performance) leveraging social co-regulation as a moderator.Design/methodology/approachUsing survey data collected from 203 food manufacturers in China, a series of hierarchical linear modeling analyses were conducted to test hypotheses on the relationships between SCQM and firm performance.FindingsThe findings are threefold. First, all three dimensions of food SCQM practices, i.e., supplier quality management, internal quality management, and customer quality management, have significant positive effects on an enterprise's quality safety performance and sales performance. Second, SCQM practices can also increase sales performance indirectly through quality safety performance as a mediator. Third, while social co-regulation has no significant effect on the relationship between supplier quality management and quality safety performance, it has a significant moderating effect on the relationship between internal quality management and quality safety performance, customer quality management and quality safety performance.Research limitations/implicationsThis study not only integrates SCQM with social co-regulation but also explores the regulating effect of social co-regulation through empirical analysis, thereby providing a theoretical base for future research. However, this research is confined to China and so the results are not necessarily generalizable to other countries.Practical implicationsThe findings inform managers of the importance in enhancing awareness of food quality and safety as well as in improving their sensitivity to salient quality demands of external stakeholders in order to achieve better SCQM practices. The findings can also inform policymakers of the significance in designing a systematic multi-agent cooperation mechanism for food SCQM as well as to build an effective information sharing mechanism for social co-regulation of food safety.Originality/valueThis study contributes to knowledge by empirically examining the relationships of SCQM practices with firm performance. It also expands the scope of SCQM research by incorporating social co-regulation in the study framework.

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