Do we practise quality principles in the performance measurement of critical success factors?

1997 ◽  
Vol 8 (6) ◽  
pp. 429-444 ◽  
Author(s):  
Ray Martin
Author(s):  
Glauco De Vita ◽  
Catherine L. Wang

This chapter tracks the evolution of outsourcing theory and practice in order to develop a taxonomy of outsourcing generations. Our taxonomy identifies three generations, distinguished according to several definitional criteria: key drivers, outsourcing activities, relational features, critical success factors and performance measurement. Case study evidence consistent with the taxonomy proposed provides support to its efficacy as a valuable analytical platform for the study of outsourcing as a dynamic construct.


2018 ◽  
Author(s):  
Franka Cadée ◽  
Marianne J. Nieuwenhuijze ◽  
Antoine L. M. Lagro-Janssen ◽  
Raymond de Vries

2010 ◽  
pp. 41-61
Author(s):  
V. Andreev

The article discusses the concept of "success" in relation to innovative business and its performance. The quantity of innovative projects that can consistently overcome the stages of the innovation process to achieve the desired result is defined. The author presents the results of empirical research of successful and unsuccessful projects of leading Russian innovative companies in various industries, identifies key factors of successful development of new industrial products.


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