scholarly journals Empirical Examination of the Role of Three Sets of Innovation Attributes for Determining Adoption of IRCTC Mobile Ticketing Service

2015 ◽  
Vol 32 (2) ◽  
pp. 153-173 ◽  
Author(s):  
Kawaljeet Kaur Kapoor ◽  
Yogesh K. Dwivedi ◽  
Michael D. Williams
Keyword(s):  
Empirical Examination ◽  
Innovation Attributes

Mergers in Indian public sector banks: can human resource practices ensure effective implementation of change?

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Richa Singh ◽  
Geetika Goel ◽  
Piyali Ghosh ◽  
Saitab Sinha
Keyword(s):  
Public Sector ◽  
Human Resource ◽  
Resistance To Change ◽  
Change Implementation ◽  
Empirical Examination ◽  
Content Type ◽  
Public Sector Banks ◽  
Hr Practices ◽  
Effective Change

PurposeThis study examines the link of effective change implementation (CIE) with select human resource (HR) practices and employees' resistance to change (RTC) amidst ongoing mergers in Indian public sector banks (PSBs). It also intends to highlight the role of RTC as a mediator in this mechanism.Design/methodology/approachThe authors used a structured questionnaire administered through a survey of employees of select PSBs that have undergone mergers. The hypothesized relationships were tested on 220 responses with structural equation modelling.FindingsTraining and communication of change as HR practices were found to have significant effects in implementing change. RTC fully mediated the relationship of training and CIE, and partially mediated the association of communication and CIE. Communication had a stronger influence on RTC than training. This finding upholds the importance of communication but also implies that training can reinforce effective communication of change and may not affect the implementation if not directed towards handling resistance.Practical implicationsThe significance of communication as a finding supports the theory of planned behaviour. The authors’ results also align with the social exchange theory and can be extended to the job demands-resources model. PSBs may plan for phase-wise training initiatives starting from the announcement till the end of a merger. PSBs also need to effectively communicate all relevant HR issues to employees, thus being transparent and fair. Both online and offline modes of communication can be explored. Overall, the senior management has to imbibe the handholding of employees in the short term and a sense of empathy in the longer term.Originality/valueResearch on HR in Indian banking mergers seems to take a back seat vis-à-vis strategic issues and financial performance. There also is a limited empirical examination of the role of HR practices in effective change implementation. This paper addresses both these issues by proposing a conceptual model and empirically validating it amidst the merger of PSBs. The authors also highlight how training and communication are effective in handling resistance to change.

scholarly journals Examining the role of three sets of innovation attributes for determining adoption of the interbank mobile payment service

2014 ◽  
Vol 17 (5) ◽  
pp. 1039-1056 ◽  
Author(s):  
Kawaljeet Kaur Kapoor ◽  
Yogesh K. Dwivedi ◽  
Michael D. Williams
Keyword(s):  
Mobile Payment ◽  
Innovation Attributes

How and Where Does Populism Thrive?

2019 ◽  
pp. 133-188
Author(s):  
Takis S. Pappas
Keyword(s):  
Latin America ◽  
Comparative Perspective ◽  
Social Unit ◽  
Empirical Examination ◽  
The People ◽  
Postwar Europe

Chapter 4 answers the question: How, and where, does populism rise to power? through an empirical examination of the concepts and theories established in earlier chapters It begins with an elaborate analysis of the most important cases of populist emergence in postwar Europe and Latin America (including, in order of historical appearance, Argentina, Greece, Peru, Italy, Venezuela, Ecuador, and Hungary) and continues, in counterfactual fashion, with two nation cases, Brazil and Spain, in which populism could have grown strong, but did not. This is followed by an analysis of modern U.S. populism in a comparative perspective. American populism, in particular, offers several insights, especially into the role of extraordinary radical leadership and the complexities of dealing with the “people” as an ostensibly homogeneous social unit in an otherwise heterogeneous society.

Empirical examination of the role of fintech in monetary policy

2020 ◽  
Vol 25 (5) ◽  
pp. 620-640
Author(s):  
Muhammad Z. Mumtaz ◽  
Zachary A. Smith
Keyword(s):  
Monetary Policy ◽  
Empirical Examination

scholarly journals Exploring urban facilities management approaches to increase connectivity in smart cities

Facilities ◽  
2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Carmel Lindkvist ◽  
Alenka Temeljotov Salaj ◽  
Dave Collins ◽  
Svein Bjørberg ◽  
Tore Brandstveit Haugen
Keyword(s):  
Smart City ◽  
City Planning ◽  
Smart Cities ◽  
Theoretical Research ◽  
Facilities Management ◽  
Governance Structures ◽  
Empirical Examination ◽  
Content Type ◽  
Management Approaches

Purpose The purpose of this study is to explore how the discipline facilities management (FM) can be developed in a smart city perspective through considering the current and new FM services under the role of Urban FM, as well as governance structures that limit and enable it. Design/methodology/approach The approach is primarily theoretical by examining current literature around the ideas of Urban FM and Smart Cities linking them to observations in one city aiming to be a Smart City. This specific paper focusses on maintenance management, workspace management and energy management services in a Smart City perspective. Findings The results outline how Urban FM can fill the gaps that are apparent in city planning through connectivity to communities and neighbourhoods using the Smart City not only approaches of optimising data but also considers prominent governance structures of FM, Urban FM, City Planning and Smart Cities. The study addresses the limitations of what can be done when cities are not organisations, which make identifying the “core business” obscure and intangible but attempts to overcome this limitation by considering social value in communities and wider linkages to the city environment. Research limitations/implications The paper sets out the potential of Urban FM in Smart Cities, but the findings are limited to primarily theoretical research and need further empirical examination. Practical implications The results indicate how facilities management can improve services in cities through the digitalisation of cities and the role of Urban FM. The study will be useful for municipalities in examining how to improve facilities, particularly in cities that aspire to be a Smart City and it is also important for policymakers in considering governance structures to meet sustainable development goals. Originality/value The study positions the discipline of facilities management in Smart Cities which has the potential to improve facilities in cities and the development of Urban FM.

scholarly journals An Empirical Examination of Why Mobile Money Schemes Ignite in Some Developing Countries but Flounder in Most

2014 ◽  
Vol 13 (4) ◽  
Author(s):  
David S. Evans ◽  
Alexis Pirchio
Keyword(s):  
Developing Countries ◽  
Empirical Study ◽  
Recent Work ◽  
Critical Mass ◽  
Empirical Examination ◽  
Mobile Money ◽  
Qualitative Evidence ◽  
Successes And Failures

AbstractMobile money schemes have grown rapidly in some developing countries but failed in many more. This paper reports the results of an empirical study of mobile money schemes in 22 developing countries chosen based on prior evidence to include roughly equal numbers of successes and failures. It uses a combination of quantitative and qualitative evidence to determine why some countries succeeded in launching mobile money schemes and others failed. The analysis is guided by multi-sided platform economics and in particular recent work on the role of ignition and critical mass. It finds among other things heavy regulation, and in particular an insistence that banks play a central role in the schemes, which is generally fatal to igniting mobile money schemes.

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