An empirical study of software process maturity, TQM practices and organizational characteristics in Taiwanese companies

2005 ◽  
Vol 16 (10) ◽  
pp. 1091-1102 ◽  
Author(s):  
Shiang-Heng Chen ◽  
Houn-Gee Chen ◽  
David C. Yen
IET Software ◽  
2011 ◽  
Vol 5 (2) ◽  
pp. 172 ◽  
Author(s):  
T. Martı́nez-Ruiz ◽  
F. Garcı́a ◽  
M. Piattini ◽  
J. Münch

2017 ◽  
Vol 7 (2) ◽  
pp. 352
Author(s):  
Jung Lang Cheng

Organizational culture and perceptions regarding systems such as Six Sigma differ among the managers in local enterprises. These differences need to be surveyed based on the concepts underlying the managers’ recognition and original meaning of the Six Sigma system, with the goal of creating unique Six Sigma characteristics suitable for local enterprises.Some managers are part-time students pursuing an MBA or EMBA program, and are likely to have an in-depth understanding of Six Sigma. This study applies a questionnaire survey to managers in regard to their perceptions of Six Sigma in Taiwan, conducts an analysis and then offers suggestions based on the results.The study samples are 300 managers from EMBA or MBA programs in Taiwanese universities. Using SPSS statistical tools, this paper finds that significant difference in Six Sigma implementations among the managers, but some significant differences in organizational characteristics such as industrial characteristics, capital in business scale and the pressure from customers and competitors.


2019 ◽  
Vol 46 (2) ◽  
pp. 258-272
Author(s):  
Mitali Chugh ◽  
Nitin Chanderwal ◽  
Rajesh Upadhyay ◽  
Devendra Kumar Punia

The software development industry is characterised by swift innovation and competition. To survive, software engineering (SE) organisations need to develop high-quality software products in a timely fashion and at low cost. Knowledge-based approaches to software development are extremely supportive to acquiring new knowledge and leveraging existing knowledge from software projects; this enables constant improvement of software development practices. In this empirical study of Indian SE organisations, we study the impact of managing knowledge for perceived software process improvement (PSPI) and its effect on software product quality. Information technology (IT) in knowledge management (KM) is an important facilitator for any SE organisation desiring to exploit evolving technologies for management of their knowledge assets and for carrying out various KM processes of knowledge capture, storage, retrieval and sharing. Surveys collected from Indian SE organisations were analysed to propose a model using a structured equation modelling (SEM) technique. Our findings reveal that the relation between KM and quality of software product is positively mediated by PSPI. These findings reinforce an arena that is of growing importance to researchers and practitioners and which has seen only a limited number of empirical studies to date in the context of Indian SE organisations.


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