Effect of Rule Clarity and Evaluators’ Respectful Attitude on the Perceived Fairness of the Hotel Rating System

Author(s):  
Min-Seok Yoo ◽  
Kyoung-Joo Lee
2007 ◽  
Vol 48 (4) ◽  
pp. 392-401 ◽  
Author(s):  
Ching-Shu Su ◽  
Lou-Hon Sun

1993 ◽  
Vol 14 (6) ◽  
pp. 440-452 ◽  
Author(s):  
Liu Zhan-Qing ◽  
Juanita C. Liu

2018 ◽  
Vol 6 (2) ◽  
Author(s):  
Michael Bennett SEPULA ◽  
Damiannah M. KIETI ◽  
Jacqueline C. KORIR ◽  
Isabella CHELOTI-MAPELU ◽  
Felix G. BELLO

2018 ◽  
Vol 62 (2) ◽  
pp. 97-107 ◽  
Author(s):  
Nina Keith

Abstract. The positive effects of goal setting on motivation and performance are among the most established findings of industrial–organizational psychology. Accordingly, goal setting is a common management technique. Lately, however, potential negative effects of goal-setting, for example, on unethical behavior, are increasingly being discussed. This research replicates and extends a laboratory experiment conducted in the United States. In one of three goal conditions (do-your-best goals, consistently high goals, increasingly high goals), 101 participants worked on a search task in five rounds. Half of them (transparency yes/no) were informed at the outset about goal development. We did not find the expected effects on unethical behavior but medium-to-large effects on subjective variables: Perceived fairness of goals and goal commitment were least favorable in the increasing-goal condition, particularly in later goal rounds. Results indicate that when designing goal-setting interventions, organizations may consider potential undesirable long-term effects.


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