Nurturing young faculty for improved job engagement: Moderating role of institutional citizenship behaviour in the new normal world of work

This study examined an integrated model encompassing supervisor undermining, experienced compassion, state optimism, regulatory emotional self-efficacy, and job engagement using the affective event theory. We tested the propensity toward supervisor undermining as an environmental factor to trigger a compassionate response in the workplace, viewing the resulting effects of compassion as a form of job engagement. We also examined the mediating role of state optimism in the relationship between experienced compassion and job engagement, and the moderating role of regulatory emotional self-efficacy between experienced compassion and state optimism. We collected data in four-time lags from 406 nurses in public sector hospitals in Pakistan. The findings indicate that supervisor undermining triggers compassionate responses in the workplace. Furthermore, the results show that experienced compassion in the workplace increases job engagement, which is mediated through state optimism. Regulatory emotional self-efficacy moderated the relationship between experienced compassion and state optimism. Implications and future directions are highlighted.

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Servant leadership and employee voice: a moderated mediation

Journal of Managerial Psychology ◽

10.1108/jmp-02-2020-0077 ◽

2021 ◽

Vol ahead-of-print (ahead-of-print) ◽

Author(s):

Yang Song ◽

Qi-tao Tian ◽

Ho Kwong Kwan

Keyword(s):

Servant Leadership ◽

Proactive Personality ◽

Job Engagement ◽

Voice Behavior ◽

Content Type ◽

Mediating Role ◽

The Relationship ◽

Moderating Role ◽

Prohibitive Voice

PurposeThe purpose of this paper is to examine the effects of servant leadership on employees' promotive voice behavior and prohibitive voice behavior by focusing on the mediating role of job engagement and the moderating role of proactive personality.Design/methodology/approachTime-lagged data were collected using a field survey research design. The participants included 216 employees and 23 supervisors in two commercial banks in China.FindingsPerceived servant leadership was positively related to employees' promotive and prohibitive voice behavior, and these relationships were mediated by enhanced job engagement. In addition, employees' proactive personality amplified the relationship between perceived servant leadership and job engagement, and the mediating effect of job engagement on the relationship between perceived servant leadership and voice behavior.Research limitations/implicationsThis study enhances understanding of the mechanisms underlying the servant leadership – voice model by identifying the mediating role of job engagement. The results also demonstrate the moderating role of proactive personality in enhancing the effects of servant leadership. However, the survey design was not longitudinal, which limits the study's ability to confirm causality.Practical implicationsThe findings reveal that servant leadership, employees' job engagement, and proactive personality can facilitate employees' promotive and prohibitive voice behavior.Originality/valueThis study addresses the unexplored mediating mechanism of the relationship between servant leadership and voice behavior, and offers new directions for servant leadership and voice research.

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